RTbet Casino - general discussion (page 7)

All games

i think they should provide website

Not sure I follow, what website should they provide, please?

I find it highly unlikely that all games, regardless of the game provider, would behave in the same way. Have you tried Jaro's wise suggestions, please?

Good morning

I would also like to file a complaint but I can't find the casino.

RTbet.com casino is part of the rabidi NV group (Rabona, Posido, Malina, Robocat). They have already closed the account without any reason and then asked for the account balance of 28,000 CZK. I sent my bank details and no response. A week ago I received an email asking if I had received the money. Nothing has come yet. It has been more than 14 days.

I would like to file a complaint and request an urgent payment of the amount. I know from experience that it works through you.

Thank you very much

I can see that you were able to file a complaint, and it's waiting to be reviewed soon by one of our first responders. Please stay patient.

If you have any issue finding any of the casinos in our database, try to use a VPN, if possible.

May I ask, though, why they closed your account in the first place?

They didn't say why...maybe the password was entered incorrectly repeatedly...but I believe they will send the money.

Hi, we could speculate here, but the truth is that there is a greater chance that the situation will be clarified within the framework of the complaint. I understand that such an experience is unpleasant and our colleagues will really try to clarify the course of events and resolve the situation fairly.

I hope I can reassure you by saying that according to our information, the casino normally pays. But things got a bit complicated in this situation.