Rocknreels Casino - general discussion (page 13)

Mine was credited as well but I had the option to withdraw and I’m guessing this is just there way of stalling again

mine was also credited.

Nothing happens after you do that it just creates your way of withdrawing. But it won't work

You should send all the relevant information to our complaint team if needed. Kristina has already started to work on your case and will come back to you soon. If you have any updates in the meantime, please share them with us. We surely would like to know how it is all going, and I hope we will learn the reason for this delay shortly.

Are you still able to log in to your account now? What options do you have to withdraw the money?🤔

Has anyone been able to withdraw and add another bank account ? I tried bitcoin says it’s added but it’s not showing up when I click withdrawals

Have you got it yet? Received mines back to my account this morning. 7.8k so I just gambled it till nothing left. I’d rather have no hope than to have hope for nothing. Took it up to 18k and just ran it till it was empty. They can fcuk themselves. No more online gambling for me. That money was gonna help me fix my car and take the family on a holiday.

fyi:

bank transfers are up now but if it miraculously works then let me know.

Well, I'm sorry you decided to lose it all in the end. I'm sure you would have used the money and I feel really bad if it turned out like this. I thought you'd file a complaint and at the very least if the casino hadn't resolved anything and gotten back to you, the safety index would have dropped. 

It shouldn't have ended like this. 😥

They fixed the bank details last night, I was able to re withdraw. I was told via chat that the withdrawals would take 48 hours and that these payments are a priority. Now let's see what happens.

Hi all, I have been following along as I was waiting for a withdrawal from the 16.04.24. !I HAVE JUST RECIEVED PAYMENT INTO MY BANK ACCOUNT TONIGHT 6PM! Please do not give up hope as i almost did! Make sure to withdraw again as I did late lastnight, cheers

I've just been PAID my withdrawal 🥳 Woo Hoo!!!! 🤪

Well, that makes me happy and congratulations. 🎉😊😌

It took longer but in the end it is always the most important that you got the money. I would also be pleased if other players also manage to get funds and your case would give me some hope. 

However, I suppose you probably won't play in the casino anymore and you'd rather avoid it if it wasn't the easiest to get a withdrawal here, or am I wrong ? 🙂

Could I also ask you to mention this fact to Dominika in your complaint so that she can close it ? I'd be grateful. 

So it looks like the casino will eventually manage to pay the players, although a month to wait for money would be too much for me. Anyway, as I mentioned in my previous reply, the most important thing is that eventually the players will get their funds, but I believe that not everyone has the patience to wait that long. 

In your case, I commend you because you endured and it all paid off in the end. 

I am extremely delighted and I hope that similar situations will not arise again and the experience will only be more positive. 🙂 ☘️

What bank are you with mate mines still pending from last night

😭😭😭😭 I had 18k and knowing I could’ve withdrew all that mula makes me even more pissed 😂😂😂😂 congrats on everyone for staying true

I am absolutely devastated for you! It was a shit show that's for sure, it could have went either way to he honest. Don't beat yourself up..... there is always a win around the corner and I'm sending you all the winning vibes.

Hi, I'm an admin on the forum and I don't have any money in the casino so you'll have to reply to the player's post and hopefully they'll reply to you. Fingers crossed, it looks promising.

It's extreme bad luck and that's why I always advise players to always leave their money in their account no matter what, because it's happened more than once that the casino takes longer to pay than necessary. Just yesterday you wrote and today when I came to this thread and saw the players who received their money I immediately thought of you. 

I'm sorry. 😥🤷‍♂️

Mine came it a 6pm tonight and I bank with nab

How is myne going Kristina, it's like you've forgotten about me and my hope of such an urgency of getting my $500 withdrawal error fixed, I hope you can close this case with a win.