Revolution Casino - general discussion (page 7)

Hello. I'm still waiting, I don't know anything else :) but I haven't been there yet. 1 week was the maximum.

finally you, casino guru, have not done anything substantial in my case, you have not helped me, you only make findings, I am judged and I thought you would help me, you are useless, finally, hello

Hey. Is it right that you have received the money finally?

I saw the information in your complaint now.

That's great. Are you going to continue playing there? What do you reckon?🤔

Hello.

I think I will play on this side, they deserve a chance in every way. However, revolution casno must pay attention to the deadline, which is summarized in their own regulations. I think so! I think the majority of players use their site in a legal way, they don't deserve such a punishment 🙂

You really need to be patient when it comes to resolving the complaint of yours from our side. Please know that we deal with hundreds of complaints every day and that is why the timer in each complaint is implemented.

Now, as I read in your complaint, though, I can see that is related to the sports betting, which, unfortunately, is out of our hands as we don't have any department dealing with sports.

We need to wait for our team to look at the last information you have provided and see how your complaint will develop.

I hope that everything will get solved in the best way possible for you.

That's the spirit! 🙂 I see we have a common sense of fairness. We can only hope that this was a unique issue. I hope your next experiences are even better!

don't lie to people they are frauds

Why are you of this opinion, what happened to you here when you have no good word for this casino? 🤔

I made a deposit of 50 euros. And it was a 100% bonus on my deposit. As I was playing I had a balance of 270 euros and 1 hour had passed since my deposit. My money disappeared. And from the conversation with the representative he told me that the bonus has expired. While I only had one hour to play

Hello, it doesn't seem like it's normal for the bonus to expire after one hour. Do you also have any conversation with the rep that you could post? That's all he said to you and it stayed that way? Did you also look at the requirements for the bonus, or was there something similar written there?

Please let me know.

My issue is solved. They refunded me the amount. But quite suddenly my luck was completely gone. I was locked out of my account. I recommend not playing in a casino with a croissant license. This is the second time something has happened to me. And the first one was 2.5 years ago and they confiscated €14,000 for no reason. There must finally be an end to those who do whatever they want with the world's money

Thank you for letting us know. I imagine I would not be very pleased with such turn of events. At least you got your deposit back, but still, from what you described a strange way how to care for players.

Which license, in your opinion, is the best option these days?

Hello, does anyone have experience with withdrawals? I would like to withdraw 120,000, but I can only withdraw 20,000 per day, so I want to know if it is possible to somehow withdraw more

Hi,

in general, unfortunately, in the casino, the withdrawal limits are mostly set because they are valid and the casino wants to comply with them. As far as I know, some casinos allow the limit to be increased when the player increases, for example, his VIP status. Which, in turn, usually involves the need to deposit more and play more overall. If you have a personal manager in the casino, I definitely recommend asking him about the softness of the limits. In Czech, we try to explain to players that it is good to get to know the limits right away, because if they are too low, it can certainly spoil the joy of a bigger win later on.

As far as we can tell, this casino has a standard withdrawal limit

175,000 CZK per month

12,500 CZK per day

So it fits quite well. What do you think about it?

I've been waiting for my payout to be processed for 2 weeks. All I've heard in the chat are excuses and apologies. And they haven't even asked for verification. This shows that they are not concerned with the payout at all and apparently have big problems

What exactly do they say to you, if I may? Has there been some kind of technical issue?

Have you ever withdrawn from this casino before? Because it is really too long to wait for a withdrawal, especially if there is no verification process on the way.

Our complaint team could try to investigate this matter if you wish to. You just need to file a complaint here and describe the whole situation well.

Will you try it?

They do not have responsible gaming. 5 days ago an email was sent to close the account due to gambling addiction and the chat is still open and the email is ignored.

I would never play if they already have this way of proceeding.

Hello, I would probably also think twice about playing in such a casino if they don't take such a request seriously. They didn't write anything off at all? They didn't even answer you in live chat, did they?

bro whyu bother with casino guru? they are even worse then those scaming sites.. utterly don' care about you lol. look at their trash response.. they are so discusting

I don't care what I know for sure will go around the world with or without help for this type of fraudulent casinos, this one and any other. REVOLUTIONCASINO.