Rabona Casino - general discussion (page 20)

Casino Guru has been unable to help me. Apparently, since I had placed sports bets at the Rabona casino, they are unable to help me. They only help you if you play the slots.

Well, I would explain it to you. But they are censoring my messages.

Hmm I didn't see nothing in our system and therefore I don't think we censure something from you. Sometimes it can be that posts fall into our system so we have to check them but this is not the case now I think. So feel free to describe what you need to the other player.

Well, seeing the high score that RABONA has (on your scales) despite the countless complaints from customers and the way in which you have dealt with the complaint that I filed, I have the feeling that there is some kind of relationship (economic, commercial...) between CASINO GURÚ and the RABONA casino.

I'll leave it there. If you want, you can delete it or do whatever you want.

What I do encourage is people to avoid this scam casino at all costs.

On Monday, February 10, I requested the withdrawal and they still haven't paid me. I contacted customer service 3 days ago and they apologized for the delay and told me that they would treat my case as a priority and nothing. It's today, Thursday, and they still haven't paid.

I understand your thinking and we explain it often enough to the players. I don't think it would help at all to have a commercial relationship with a casino because it could be detrimental. The casino has solved almost all of its complaints, which keeps it pretty much where it is. But it often happens that players come with the fact that the withdrawals are quite long, so I always recommend before someone goes to play somewhere to find out where they are going to deposit. I think that at this casino he would find enough information to make a decision. Players who have stayed to play here, even though they know how long withdrawals can take, must know and be willing to take the risk by playing here again. It shouldn't be that way at this time, but unfortunately there are casinos that pay out quite slowly.

Of course there is no need to delete your comments yet until you explicitly attack or spread untruths. 

The fact that you are trying to warn the players may be good, but in the end everyone will decide for themselves.

I also thought they would tell you something like that. I guess the important thing at the moment is that if I were you, I would prepare myself for a complaint as the two-week period is about to pass. The casino could send withdrawals even faster, but based on many cases it is probably not going to be the way it is always. 

So if you need help, you know you can contact us.

In case it helps anyone, it even took me a month to pay in Rabona or Librabet.

They don't pay out winnings, after almost a month they barely paid out 3 times the race while I moved the entire globe and threatened everything and everyone.. I've come across a bunch of such cases where they owe people a lot of money, they're obviously not liquid... however, I haven't experienced that in any online bookmaker, they all pay out winnings instantly, the next day at the latest..

Hey, based on what you describe, you haven't received money for over a month? Does your case concern sports betting or also casino games? Have you been verified by the casino? 

Please let me know and we will see if something can be done or at least if I can recommend something.

You didn't read my post well.

I waited almost a month for the payments, only when I threatened the police and curacao, they "escalated" my case, as they say. They are obviously NOT LIQUID..

I also thought I would never get my 1,334.09 euros, but after a little less than a month they paid me everything...

I can see from your other replies to players that you got the money after that month. Maybe it was just a bad translation or I didn't understand because from what you wrote I didn't get the feeling that you got the money. 

Anyway, do you think it helped you that you "threatened" the casino with Curaccao when they don't have a license from them?

As far as I know, they DO have their own betting license and this was confirmed to me by the Curacao Gaming Control Board.

Could you show me where they confirmed this for you please? According to what we have in the system I see only the Comoros license.

No, I certainly won't publish private correspondence publicly, ask them about the deal and you'll see.

I don't think it's anything that would be private since the casino license is supposed to be displayed on its website. I didn't see any license from Curacao there. Even according to the registry they shouldn't have it, since I saw that the license was revoked a few days ago for the owner Rabidi. 

Everyone has their own logic and opinions, and after all, when I asked for help here, no one lifted a finger, no one contacted me. I managed to get my money in my own way and with some other assistance.

How did you do it? I have a pending withdrawal of almost 3 weeks and they still haven't paid me.