Oh, I'm sorry that this situation led you to losing all your money before we could help you. Of course I would be careful also in the future because sometimes casinos do not have so fast withdrawal process, so you don't lose there too. Sometimes you have to be just a little patient and don't play with funds until everything is resolved, so same situation doesn't occur.
Additionally, I won't blame you for choosing not to play here anymore. I just hope you will have better experiences in the future.
I wish you well.
Good evening, I requested a withdrawal of 500 euros on QuickWin, I made the request on Sunday 17th, to date it is still suspended and the responses from support are always the same. They said that I would receive my withdrawal in 3 maximum 5 working days but still nothing. Can you help me?? Thank you
Buonasera, ho richiesto su QuickWin un prelievo di 500 euro, la richiesta l ho fatta domenica 17, ad oggi risulta ancora il sospeso e le risposte del supporto sono sempre le stesse. Hanno detto che in 3 massimo 5 giorni lavorativi avrei ricevuto mio prelievo e invece ancora nulla. Puoi aiutarmi?? Grazie
Hi, I have exactly the same problem. I have 500€ to withdraw for 4 days and still nothing. Does the casino pay out?
Ahoj, mám úplně stejný problém. Mám na výběr 500€ už 4 dny k výběru a stále nic. Vyplácí casino peníze?
Good evening, I requested a withdrawal of 500 euros on QuickWin, I made the request on Sunday 17th, to date it is still suspended and the responses from support are always the same. They said that I would receive my withdrawal in 3 maximum 5 working days but still nothing. Can you help me?? Thank you
Buonasera, ho richiesto su QuickWin un prelievo di 500 euro, la richiesta l ho fatta domenica 17, ad oggi risulta ancora il sospeso e le risposte del supporto sono sempre le stesse. Hanno detto che in 3 massimo 5 giorni lavorativi avrei ricevuto mio prelievo e invece ancora nulla. Puoi aiutarmi?? Grazie
Hello there. I can see, that you have already submitted a complaint with our team, where Kristina explained to you, that we give casinos 14 full days to process the payment. There is nothing much to do right now, just to wait a little bit, to see what can be done if the payment won't be done. Please keep us informed if you have any updates regarding.
Even today, support responds that they are in the queue for processing, that the times are 3 to 5 working days, but honestly they have already passed, so they simply respond with a standard copy and paste. The withdrawal is still pending.
Il supporto anche oggi risponde che è in coda per l evasione, che i tempi sono da 3 a 5 giorni lavorativi, ma sinceramente sono già passati, quindi rispondono semplicemente con un copia e incolla standard. Il prelievo è ancora in sospeso.
I would also like to update the situation, a moment ago I was told by live chat to check the account in two hours, that it should arrive - withdrawal.
but I still haven't received any email, message or apology, and today is the 4th working day since the selection.
Rád bych také aktualizoval situaci, před chvilkou mi z live chatu bylo řečeno, že se mám podívat za dvě hodiny na účet, že by to mělo příjit - výběr.
ale dosud mi nepřišel žádný email, ani zpráva a ani omluva, přitom dnes je 4. pracovní den od výběru.
Even today, support responds that they are in the queue for processing, that the times are 3 to 5 working days, but honestly they have already passed, so they simply respond with a standard copy and paste. The withdrawal is still pending.
Il supporto anche oggi risponde che è in coda per l evasione, che i tempi sono da 3 a 5 giorni lavorativi, ma sinceramente sono già passati, quindi rispondono semplicemente con un copia e incolla standard. Il prelievo è ancora in sospeso.
I would also like to update the situation, a moment ago I was told by live chat to check the account in two hours, that it should arrive - withdrawal.
but I still haven't received any email, message or apology, and today is the 4th working day since the selection.
Rád bych také aktualizoval situaci, před chvilkou mi z live chatu bylo řečeno, že se mám podívat za dvě hodiny na účet, že by to mělo příjit - výběr.
ale dosud mi nepřišel žádný email, ani zpráva a ani omluva, přitom dnes je 4. pracovní den od výběru.
Console yourself, I've been waiting since the 17th and it's still pending!!
Consolati, io sto aspettando dal 17 ed è ancora in sospeso!!
And can I ask if you have received any good feedback about payouts at this casino recently, that someone waited a long time and finally got their winnings? Thank you for answer.
A můžu se zeptat, jestli se k vám v poslední době dostalo i dobré zpětné vazby ohledně výplaty v tomto casinu, že někdo dlouho čekal a nakonec svou výhru dostal? Děkuji za odpověď.
And can I ask if you have received any good feedback about payouts at this casino recently, that someone waited a long time and finally got their winnings? Thank you for answer.
A můžu se zeptat, jestli se k vám v poslední době dostalo i dobré zpětné vazby ohledně výplaty v tomto casinu, že někdo dlouho čekal a nakonec svou výhru dostal? Děkuji za odpověď.
To tell you the truth, I am not aware of any feedbacks like this, lately. If you check the reviews over here, you will see they are quite mixed.🤷♀️ Have you got any update, perhaps?
Guys all they say is that there was a problem with their payment provider, honestly I got tired after 10 days!! Please help me too
Ragazzi non fanno altro che dire che ce stato un problema con il loro fornitore dei pagamenti, sinceramente mi sono stancata dopo 10 giorni!! Per favore aiutatemi anche voi
Yes I counted the days. Requested on the 17th so as of today we are 10 in total. It's not possible, I feel cheated.
Si ho contato i giorni. Richiesto il 17 quindi ad oggi siamo 10 totali. Non è possibile mi sento presa in giro.
Actually, I just logged in to the account and in the "withdraw from player account" section, the withdrawal of €500 disappeared and nothing came to my bank account either.. should I file a complaint?
Reálně jsem se teď přihlásil na účet a v sekci "vybrat z hráčského účtu" mi zmizel výběr 500€ a ani na bankovní účet mi nic nepřišlo.. mám podat stížnost?
Check your account to see if they also took money from you.
Koukni na účet, zda ti taky neodebraly peníze.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.