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Pribet Casino - general discussion (page 4)

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3 years ago
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Godaonex
2 years ago
ptus

I don't recommend betting there, they literally don't pay out. I have an account there at the moment and I've been waiting 3 days for them to approve the payment. My withdrawal has been pending for 3 days

Automatic translation:
mentesantuaria
2 years ago

May I ask if your account is fully verified? I saw in your complaint, which you have successfully submitted, that the casino asked for some additional documents. Is that right?

Sometimes it can take a few days to complete the withdrawal process, especially if there is still verification needed. So, please try to fully cooperate with the casino, and hopefully soon you will be able to get your money.

Let us know about any news regarding this, please.

Romi
2 years ago
ptus

Good morning. I already have a verified account and they've asked me for my bank statement, which I've also sent, but I still haven't received a reply.


It's a disgrace! It's been 4 days and the withdrawal is still "PENDING"

Automatic translation:
mentesantuaria
2 years ago

Well, I want to believe that this delay could be caused now because of the holiday season. So I hope you will receive your money soon.

Otherwise, when the 14-day time period passes, our complaint team will intervene in your case and will try to solve everything out.

Just try to be a bit patient, please, and keep us informed about any updates.

2 years ago
ptus

It's July, the end of the year is in December.


What do I, the punter, have to do with PRIBET's mismanagement? It's been 6 days. 6 days and the withdrawal is still PENDING. Shame on you and solve my problem. It's unacceptable to wait 14 days and then intervene

Automatic translation:
mentesantuaria
2 years ago

Sorry, I meant the summer holiday season, of course. You just misunderstood.

We always give casinos 14 full days to solve the issue, especially if it comes to the first withdrawal and the verification process needs to be done. Only then will our complaint team step in, and we will start to investigate the reason for the delay. Many times, the casino is really able to get everything done within this timeframe, and the player receives the withdrawal. So I hope this will be your case as well.

Do you have any new information for us, perhaps?

1 year ago
esus

Well, this casino is a scam. The other day I withdrew 600 euros and today I log into my account to see how the withdrawal is going and I get a message that my withdrawal was rejected due to bonus manipulation and they have taken everything I have won and left what I deposited in my account and what bonus manipulation if I have only played with the welcome bonus, they are tremendous scammers.

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ceausescu
1 year ago

Hey, did you ask the casino what specifically you broke? Did you also read the Terms and Conditions in this case? I know that often with bonuses it happens that the player exceeds the max bet, plays prohibited games, or it could be something else, but I don't want to guess. 

Have you tried it or not?

Jaroslav
1 year ago
esus

If I was told that I breached this: 8.8.2. The manipulation of sports bonuses, among others, may consist of:

(a) Placing bets that are listed as restricted play in the rules of the specific promotion

(b) Placing bets on opposite outcomes or repeated bets

(c) Placing bets on your real + virtual balance more than twice in a row

(d) Increase the balance and then change the playing pattern significantly (bet, game, type, bet structure, etc.) to complete the wagering requirements for the bonus

(e) Placing large bets that result in a substantial win followed by a drop in bet size equal to or greater than 75% of the previous average bet size to complete the wagering requirements for that bonus.¨


It is impossible for him to break it because while you have the bonus active it is restricted and does not let you

b neither

the c neither

the dye is questionable, I used to bet 50-80-100-200 and when I had 10 bets left to complete the rollover (I had 497 euros left to bet and complete the rollover and I had 680 in my account, I practically came out with a profit no matter what happened with the remaining 10 bets of 50 that I had left) they limited the minimum and maximum bet to 1 euro and I had to make almost 500 bets of 1 euro to complete the rollover, if I broke that term it's because they changed the rules and forced me to bet like that

Automatic translation:
ceausescu
1 year ago

I understand what you are saying and I am sorry that it is like this. There are a lot of restrictions, some of which are quite normal for such bonuses, but some of which are quite strange. 

However, it is important to say that we are not involved in sports betting and therefore would not be able to help in this case. 

However, if you are interested, I can give you links to sites where you could theoretically make a complaint. 

If you are interested, please let me know.

I hope it can be resolved successfully. 

Jaroslav
1 year ago
esus

Of course I'm interested

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ceausescu
1 year ago

Well, try it and be sure to let us know if you have had success somewhere and they are dealing with your case. 

I really wish you would get it sorted out:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

1 year ago
ptus

I made a deposit via Pix,,,and there is no option to withdraw via Pix or bank transfer,,,only the option to withdraw by cryptocurrency,,,they don't solve anything through the chat and don't even answer the support in the email,,,I had to make a crypto account to withdraw and even then it's not working,,,,I'm waiting,,,if I don't solve this today I'll be filing a lawsuit!!!!

Automatic translation:
pablodepaulaaraujo2
1 year ago

Hello!

That must have been quite frustrating for you. May I know how long you have been struggling to withdraw, please?

Although I can appreciate your desire to strengthen your argument, I do not think you have ever attempted to sue a business. Let me assist you by stating that the assigned procedures of this lawsuit will take many months to complete, assuming you are even able to file one. If you truly have no other option, you might try to use the cryptocurrency instead. I believe the point is to get the money from the casino, not to wait a year or so for the court.

What does sound reasonable to you? By the way, have you seen its Safety Index 👈👈?

I think you should get the money out as soon as possible and find some other casino to play at.


1 year ago
ptus

Scam,,,I'm going to report you!!! The withdrawal is only pending,,I have already sent everything you asked for, everything is correct, the verification and nothing for you to make my withdrawal,,the worst bookmaker,,in fact it wasn't even supposed to exist I'm going to sue you!

Automatic translation:
pablodepaulaaraujo2
1 year ago

Dear player, have you noticed we are not the casino's employees, please? Well, your promises won't be addressed like that; we have nothing to do with Pribet Casino.

May I know how long you have been struggling to withdraw, please?

1 year ago
esus

BEWARE OF SCAMMERS!! When you have a problem they tell you they will send you an email and they never send it to you. I spent about 12 days trying to get paid because I insisted every day. The treatment is really terrible, there are very few registered people, 10 or 13 people participate in the tournaments.

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ferrantomasvila
1 year ago

Hi, does this mean you haven't received your money yet? What should the casino have sent you an email about, what problem were you dealing with? How long has it been since you haven't received your money? 

1 year ago
itus

Hi, I won at the pribet casino. €5900. It's been four days that the transfer is pending, but the email is not heard from, customer service always responds in the same way, everything is ok but the money is never put in.

I'm losing hope someone help me please

Automatic translation:
Vittorio1995
1 year ago

Hi.

I have moved your post here to the official thread of this casino, where you can unfortunately see that its safety index is pretty low.

I believe this is your first withdrawal there, right? Or have you ever been able to withdraw money from this casino before?

Have they asked you to go through the verification process?

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