Pribet Casino - general discussion (page 3)

Hi, I have a pending withdrawal for 1 week (5000 eur), by bank transfer.

Can anyone help me on the timing? How long have you waited?

hello, last time it was more than two weeks. Then leave feedback. Good luck.

Make sure to update us! In case you don't get the money even after 14 full days pass, we'll try to help.

Just let us know, will you?

My wife has a player account at Pribet Casino and won EUR 300.00 after 2 days of intensive gaming. After 1 day of intensive sending of documents as requested, and also after 2 DAYS of renewed requests for documents from this casino, still no verification, i.e. no confirmation of the payout. They left and arrived. However, they require documents with an electricity bill, which are not available because the partner is registered as a contractual partner for electricity. Then they ask for account statements where the name of the bank IBAN SWIFT name of the account holder, place of residence of the account holder etc. which is never on an account statement in its entirety. For credit cards they require a direct photo, a PDF, not a copy, not a screenshot. But it's not possible because she has a virtual credit card. So absolutely no understanding for these demands, they are anomalous! Other reputable casinos have accepted all of this and are constantly trying to get the customer to gamble away the winnings again. I will force this casino to pay out, possibly with my lawyer. But then I won't play there anymore, which is a shame, because the slots are simply very diverse! I played again yesterday out of frustration and won absolutely nothing at all with a stake of 100.00, so that says never withdraw the payout. learned something again! It's also a mess that you're not allowed to verify yourself before making a deposit! If there are any further problems, I will notify the providers such as Playtech and Microgaming and also inform the licensor.

Hey, and I would like to start by saying that I'm sorry you've been in a similar situation. Regarding the documents that you are not able to give to the casino, have you tried to explain how it is in your country and if there is any alternative for submitting the documents ? You write that so far the whole verification process has taken 2 days and therefore the casino has not accepted any document during this time ? We give casinos 14 days to solve KYC because it is an important process. 

However, if you still have problems, could you please update us and we will try to help. 

Don't pay the pribet, maybe in court you'll be a disgraced bank

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Wrapped up with pribet

Ok, I got it. You're dealing with a withdrawal issue in Pribet.

Is there anything else you may add so we have at least a chance to figure something out?

Are you in touch with the casino? Are they supportive? Have you been accused of anything?

Just give us something to work with, please.

Hello, Radka!

If you can, please help me with them.

So I made deposit maybe 3-4 weeks ago. I place 1st bet and lose. After I placed another bet on football and won, but was surprised, because my bet was payed with odd 1 (they said there was some unusual activity). Then I tried to place 3d bet on Real Madrid, but maxbet was set 1$ for my acc. I was angry and request withdrawl. It was canceled and they asked my to wager x5 in casino (i cannot wager on bets because of 1$ maxbet). I made even THAT (i said them that im not played casino at all, and dont want to start, but pribet said its only way to wager). After wager, Im waiting from 23 of January for my withdrawl. Its pending. Everyday Im contacting via chat and they says every time the same (our finantial team is checking, our financial team is working, etc).

username the same on pribet

Thanks in advance!

Hi, can I ask if your 5x wager deposit ends up in slots or sports ? I was talking to my colleagues and it seems quite unfair that the casino asks you to wager your deposit only on slots in the casino. What was the unusual activity on your betting ? Did the casino give you a specific reason ? 

As far as the withdrawal is concerned, we give casinos 14 days to resolve this process, so you're almost at the end of the line and if nothing is resolved and you keep getting the same answer, I'd recommend filing a complaint here on this link.

If you would like more information on what to expect from a complaint you can find it here.

Will you go for it ? 

Hi, Jaro. My bet was placed on some Israel football, just random bet. About wager - they dont ask me to wager on slots, to be fair, but its only 2 ways to wager - sportbets and casino, right? How i can wager 500$ with 1$ maxbet? so only way was casino. but i was lucky to do it on lowrisk things in casino.

My withdrawal = my deposit. I dont ask any wins or something. Just want my money back.

Yeah, tomorrow if they will not proceed my withdrawl I will fill a complaint.

Thanks for help, mate!

Thank you for the clarification. I asked mainly because when it comes to sports betting we don't deal with it because we don't have experts and it's important to know in advance. I thought the casino told you that you have to wager your deposit only in the casino. But you did it anyway because $1 maxbet would have been very lucky. 

As for the withdrawal, did the casino tell you anything about it ? Are you in contact with them ? 

I'm quite curious how it will turn out in the end. Let me know if you have any news.

Already received, I also have the same problem

Hello good afternoon

I'm having difficulties with the PRIBET betting site, they canceled a bet when I only had to win a selection. Now I made a withdrawal of 1000 euros and they don't give me a transfer deadline.

I would like to know your opinion about this site pay or not pay

Hey, I can't say for sure whether the casino will pay you or not, but I think you have enough experience of players in this thread. Your case, according to what I read, is about sports betting, am I right ? Usually casinos don't give any deadline, so that they don't mislead you unnecessarily if there's something they won't send you right away. 

However, we give casinos 14 days to resolve a withdrawal and if they don't respond and you don't get your money, I could give you a recommendation of where you could lodge a complaint, if it's about sports betting. 

Feel free to let me know where you stand and then an update.

I will keep my fingers crossed. 🤞

When it comes to the links promised earlier, kindly try these out:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you happen to come across other useful tips for fellow sports bettors in need, please be so kind as to get back and share them with others 🙏

I wish you a fair resolution!