Powbet Casino - general discussion (page 2)

Of course, you will. I just explained it to you. 🙂

Nick still hasn't told me what will happen in the end

I'm sorry, I was unintentionally out of work for a couple of days.

I checked your complaint, and I believe you are quite informed at the moment:

I'd like to ask Powbet Casino to join this conversation and share more information regarding the case.

Can you please provide any reasons why the player's account has been blocked and winnings confiscated?

It's a process, and no one knows what comes next untill some prooves or explanations are given from both sides.

It works just like that, let us see what the casino is about to say. 🤔

The casino is never going to respond so many days have passed and I have not seen a response

I hope the casino will respond to the complaint because if they don't, there's nothing much we can do...

Send them a personal email they won't reply here

Yes, this is what we do. We try anything to get the casino to the complaint. I have never said the will reply here on the forum 🙁 .

I'm sorry.

We have an answer, what's going on, do you have contact?

Have we got an answer?

No, I don't have contact - I'm sorry.

So we can't do something, the money is lost? Unnecessarily

No, the casino still has some time left to address the complaint. Though it does not seem very optimistic...

Resend the email, can I file a police report against them?

For that you need to ask the police department, I'm afraid. I guess you should consult with the lawyer first. Police are not going to sue the casino...

I'm sorry to say that, but this can be quite expensive and time-costly. Seek professional advice first.

A recall this thread about suing the casinos:

https://casinoguru-gr.com/forum/kazino/ectelese-pokerstars--prophanos--e-pleromh-den-einai-ethelontich/23

23 pages on the subject. 🤔

Finally, we have an answer to my question, what will happen?

I'm sorry, what answer do you mean? I can't see any answer given by the casino. And that remains the main point!

Sadly, there is only one answer from Tomas, saying it is bad because the casino is not responding.

He also explains what happens now:

"I am currently making further attempts to contact the casino representative internally. Therefore, I will extend the timer once again. We sincerely hope to receive a response from them soon. Otherwise, the complaint will be marked as unresolved and closed."

We didn't get any response, so I lost my money?

Hello, please let me know if your issue was fixed.

Thank you.

Good morning, today I have been waiting for the withdrawal from them for six days, always with the same game we are processing your request! I'm tired of these sites!

Hey. I don't think 6 days is a complete disaster yet. I would like to point out in this case that we give casinos 14 days to deal with such a request. 

However, did you ask the casino how long the withdrawal could theoretically take ? Additionally, has your account been fully verified ? 

I would recommend that you try to remain patient and let us know if you get any new information.  

Hello. Your help. I made a powbet account. I have made a withdrawal request today but with what I have read I am not very optimistic that the withdrawal will be carried out easily. I asked the service and they told me that I do not need to identify the account yet.

In addition, which is also mentioned in my profile.

Is there anything I can do to avoid delaying the identification process?

In addition, they told me that I can make up to 3 withdrawals of 500 euros, is this valid? and if you win more money, do you lose it?