ForumCasinosPlayzilla Casino - general discussion

Playzilla Casino - general discussion (page 2)

2 years ago by Sgoretzki
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13040 views 125 replies |
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Andersonbiazin
1 year ago

Hi, I see you still haven't submitted a complaint here on our website. There you can describe the situation with all details. Some of our complaint team representatives will take care of you. Complaint is simply the best way to approach it, as it gives room for comparing evidence and possible debate with the casino. Complaint is not a bad thing and it is good to be used. I hope my colleagues will be able to help you with your case. Good luck.

Andersonbiazin
1 year ago

That is unfortunate, I guess that you have not passed the verification then. Has the casino explained what is behind this action, please? It would be fair to let players know what should be avoided next time.

Your complaint is now waiting to be reviewed so, I can't learn more.

I hope we will find out more soon.

1 year ago

Playzilla SCAM,

https://youtube.com/shorts/naMAW97HYpE?feature=share

Playzilla rigs slots. Can block winnings, modify.

Playzilla is about to be sued in the curacao court for aggravated fraud.

I have hundreds of proofs.

They didn't want to reimburse me.. the consequences will be serious.





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Radka
1 year ago

I just found out that the Playzilla site is a partner of the Rabona site, and on Rabona I already made a survey, that is, they have access to player data or on Rabona I passed the checks quickly and made my withdrawal

In Playzilla, where my withdrawal was bigger, they put all the possible obstacles for me not to get my withdrawal, asked several times for the same documents and after more than 20 days of verification, they banned my account and canceled all my winnings, claiming the terms and conditions 9.1. I've already read these terms several times and I don't fit any of the conditions they put in article 9.1.

They really are mean and need to be prosecuted in court.

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Magda
1 year ago

Complaint sent

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1 year ago

I just found out that the Playzilla site is a partner of the Rabona site, and on Rabona I already made a survey, that is, they have access to player data or on Rabona I passed the checks quickly and made my withdrawal

In Playzilla, where my withdrawal was bigger, they put all the possible obstacles for me not to get my withdrawal, asked several times for the same documents and after more than 20 days of verification, they banned my account and canceled all my winnings, claiming the terms and conditions 9.1. I've already read these terms several times and I don't fit any of the conditions they put in article 9.1.

They really are mean and need to be prosecuted in court.

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1 year ago

Hello,

we shall see what the complaint brings us. Can't comment on that now, since nothing has been explained or proven yet, so I'll wait until the complaint develops further.

Anyway, what does rule 9.1. says please?

I found this in the complaint, but I fail to understand:

"the site's terms and conditions 9.1 laws, says I can't commit to gambling money that I have to afford to lose money and not commit to possible earnings on the site."

Gianpy
1 year ago

Well, then sue the casino. If you have all those proofs, the court is the best place to evaluate these on the higher level. 👍

Just do not ask our complaint team members whether they work for the casinos - it is very inappropriate, instead, send the print screens as you were asked. 😉




Radka
1 year ago

I think there is a translation error, I said he works for casinos, so he would know how things work there. A way of saying that he should know casinos suck, otherwise why would there be all these complaints?

I've already sent dozens of screenshots and the video where I demonstrate what I said. That should be enough right? The video shows that they blocked (and therefore they control the slots, and you can't) my slot but it works on all other accounts.

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Gianpy
1 year ago

Hello, thank you, yes it was probably the translate error. Let's see how this case will develop. Wait please for Nick's further instructions. That's probably the maximum what you can do now.

1 year ago

Playzilla does not pay. Run away from this casino. I've been trying to make a withdrawal from them for 30 days and nothing. The only thing missing was asking for documentation from my children: a bunch of nonsense. If you want to lose money, go to that casino: guaranteed.

filefile

I send a print above the request (12/03/2022 and 12/05/2022) and send all the documentation requested on 12/09/2022). I contacted them via chat several times and their excuse is always the same: lack of documentation. Finally, do not risk it, look for other casinos that pay.

Edited by author 1 year ago
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Andersonbiazin
1 year ago

I had problems too. They don't pay. Forget.

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Radka
1 year ago

I completely disagree with you: it's just bullshit by someone who wants to buy time to pay (or not pay). If I make a pix (transfer) from my bank account in my name there, and send a photo of my ID and my selfie with the same ID, that's enough for them to pay. The rest is bullshit, because they will pay in the same account that was sent....

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Andersonbiazin
1 year ago

I also complained...

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oag16
1 year ago

Well, friend, they really did everything not to pay, I made my withdrawal request with the same Pix deposit method, send everything they asked me for, such as an RG photo, CPF, proof of residence, bank statement and even then after 20 days of verification they banned my account and canceled all my earnings worth 4000BRL.

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oag16
1 year ago

Sorry, but I have no clue what post you responded to. What you wrote sounds quite ok, so why the disagreement? I did not say otherwise 🤔

Sometimes, in case of huge winnings, some additional checks can occur, I believe that this is not the case though.

So, good luck with the complaint 🤞


Edited by author 1 year ago
1 year ago
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Gianpy
1 year ago

Hello,

if I may it would be good to write a short caption providing at least a sneak peek about the linked content, so others can decide, whether they like to click on that. 😉


1 year ago

Hello,

if I may it would be good to write a short caption providing at least a sneak peek about the linked content, so others can decide, whether they like to click on that. 😉


1 year ago

Of course as I said to Nick, I want them to pay me back all the deposits, and so I will stop posting videos on all social media, withdraw the complaint made to the police in the Netherlands and Italy.

Otherwise I will never stop, I have nothing else to do. I have all the time I want to ruin their reputation, because we know very well that they are a scam casino.

The video demonstrates well that they have the ability to block winnings on individual accounts by manipulating the slots.

I repeat, if they refund all the deposits, we'll close it here, otherwise, they will see that even an ant can beat a wasp, they are wrong to underestimate the internet and the possibilities of social networks.

I repeat the videos and screenshots prove that they are lying and cheating.

Full refund of deposits or I will never stop, they don't care but still keep muddying them all as playzilla is also rabona and other satellite casinos are all SCAM.


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Gianpy
1 year ago

I only asked you to provide a description of the links you are posting here on the forum:

file

Honestly, I will not comment on your complaint until it's closed. just keep in mind that this is not the complaint thread this is the forum. 🙂

All players are free to browse your complaint here, however, to make their own opinion.

Radka
1 year ago

OK thanks.

Sorry, unfortunately you should understand us, we don't come here because we want to disturb, but because we have been scammed. So you understand our mood.

Personally, I wouldn't waste my time if I weren't right, and playzilla that is silent in emails is wrong as it is a scam.

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