Playzilla Casino - general discussion

If you want to discuss anything related to Playzilla Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Stay away from Playzilla.

With them, not even the deposit is secure.

I deposited 20 euros on Friday, today is Monday and it is still not in the player account.

At first there were technical problems, I should get back to you later

The next contact said the same thing, I should get back to you in 30 minutes.

The next day I was told about any problems again, and the payment department would only work from Monday to Friday, on Sunday the deposit could not be found again, despite umpteen screenshots and everything. Today I was told that the payment department said they hadn't received my money and that I should talk to my bank, but I would get the money back into my account today anyway.

Of course this didn't happen, in the evening I tried it again and they told me they would contact me by email and look again.

Just pathetically ridiculous

And I slowly don't give a shit if something happens, because just the fact that I spent hours Friday, Saturday, Sunday and today, Monday, explaining the same thing over and over and I was presented as the one who would not have paid anything , 8 I am being held back again and again with the result that nothing happens, but my money has been debited from the account since Friday and who, despite the screenshots, do not take any of it is really hard.

I will now report them in any forums where that can be done.

That really pisses me off.

I have to say I've been scammed by so many casinos anyway.

Especially with payouts spinmillion where I really paid a lot, I stayed with a net payout of 2000 euros until I gambled away the money again.

Boombang casino, however, was the bitterest number.

There I won around 14,000 euros, they paid me 100 and deleted the rest.

And I strictly adhered to all conditions.

Oh, I could tell so much here

Boom bang casino was mine sometime earlier this year

They can still add the deposit to your account, but it just sounds to me that they're busy and probably understaffed. That's why it takes so much time to fix it 😕

Yesterday I received an email invitation for a €10 deposit bonus (100FS). I checked with the chat service: '-How much is the maximum payout after implementation'? Chat service: There is no limit of the amount you can withdraw after wagering this bonus.

I implemented the 100FS and then had a real run of luck. 13,000€ are on my player account. As a precaution, I asked in the chat about the payout, got the message.

The withdrawal limit depends on your status level:

1st and 2nd stage - 500 euros

3rd stage - 800 euros

4th level - 1000 euros

5th stage - 1500 euros

You are at level 1

The client's VIP level is determined by the client's activity and can be changed depending on the ratio of the deposits and withdrawals made and the bonuses received. We do not influence the client's account status manually, it is changed automatically by the system,

and I would be level 1, although I played all night after the conversion with 3 € - 4.50 € per spin, so the lucky streak is now 13,000 € on my game account, and I'm still desperately turning to you.. if that's right can be.Because I've had my experience with many casinos and all of them reflect their VIP status and points... just not at Playzilla Casino.

If for my part, I would also like to submit a complaint via your portal.

Checked PlayzillaCasino under terms and conditions and found this.

Hi, were you able to somehow pull out some of your money in the casino?

No, wanted to try it right away, was just thinking about whether to order €500 or €1000 per transfer, as the chat said. Will try €1000, after all I want to earn my NO-Limit profit payout

Hello,

I checked their terms and conditions and sadly it seems ok according to what is stated there.

Hence we warn, that this casino applies unfair terms and conditions:

"We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower reputation rating for the casino."

However, feel free to submit a complaint - just click here:

https://casino.guru/complaints

Hello,

kindly let us know how you fare with this casino.

Wow, I am very positively surprised, after the many complaints here but also on other rating forums.. It worked wonderfully and without any problems for me via bank transfer payment.. had to wait 7 days, but €1,000 was confirmed in the casino account on Friday and Saturday on bank account. I've skimmed off a fat sum and still have to place several 1,000 € in an order request and hope that this will work out without complications in the meantime.

Hey there,

well that is truly good news. I can imagine that lot of players would not be so happy that it took 7 days for the bank transfer, but I think that you made a good point.

👍

Playzilla casino as well as 22bet are rigged.

You never win, which is well known in slots..

But these two casinos are nothing short of scandalous. 200/300 spins in a row without a minimum win.

The positive reviews are made by them.

They are casino scams.

There is no casino where you don't lose, but here you don't even have fun because it's a scam.

Stay away from playzilla better those aams that will also be mafia, but there is a minimum control.

Hi, I'm sorry you didn't meet with success here. Do you check the RTP, the volatility of the slots you play in order to apply the right strategy? In case you like to know more about, then this page will help you to learn more about it.

I'd say the first measure I'd look at is the RTP. With higher RTP, your chances for winning are higher. Anything above 96% RTP is good.

Then, of course, you should play slots that you like. Don't play the game when you don't like it even when the RTP is nice. Another point to consider is volatility. When slots have low volatility, it means you win a lot, but the winnings are rather low and often lower than your initial bet. Slots with high volatility can have over 50 dead spins, but when you finally win, you usually win more than you lost or you win a bit less, but you still win a huge part of your losses back.

Thus it needs to be patient with high volatility slots and that's something that doesn't suit to everyone.

And let me please ask you, which country did you set as your country of residence when you registered? Thank you

Worst site I've ever played on, I'm 18 days away from receiving my first withdrawal. They ask for absurd documents, such as selfie with RG, selfie with the game open, CPF, RG, bank statement, proof of residence. And in my case, I sent proof of residence in a photo, they didn't accept it, I had to enter the website and get a proof in PDF format. And I still haven't received it, and they always invent other documents and every time they ask and you send them they give 3 to 5 working days to verify. Anyway, don't waste your time with this horrible site. It's been 18 days since I've been waiting for my withdrawal in the amount of 4000BRL. I've even been sick with so much anger to wait.

Hello,

I must personally say that what you describe sounds quite normal, the documents as well as the format. The casino simply must be sure that it was really you who deposited and played, sadly there are no other ways how to do that. The .pdf format is only logical because it allows casinos to check an unaltered original document, that is all. The rest, especially the selfies, are necessary to prove that you can access the casino account and all documents anytime. But the casino should be able to respond more quickly, which makes me think that Christmas may cause some delay, who knows?

I understand that you would prefer much easier verification, but this is the casino's responsibility. Has your account been fully verified yet? If you feel that you need help, you can submit a complaint.

Sorry, but I don't think it's normal. I've played in at least 5 different casinos and in none of them have I had problems with withdrawals, only this Playzilla casino is asking for too many documents and the worst of all is the delay! Every time they ask for new documents it takes at least 3 BUSINESS days and with that today it's 20 days and I still haven't received my Withdrawal.

I was actually referring to the documents("the documents as well as the format"), though I can imagine that you are not going to like this procedure based on your previous experiences, players who are used to such verification may find it quite alright, on the other hand.

Allow me to remind you that if you feel you need help, you can submit a complaint since 14 full days period has passed.

Let me know what you think about it.

After 23 days waiting for my withdrawal in the amount of 4000 BRL my account was banned and all my winnings cancelled, I really wanted help or a lawyer to file a lawsuit against the Playzilla website, I said that I needed the money to pay my bills they said one infringes the site's terms and conditions 9.1 laws, says I can't commit to gambling money that I have to afford to lose money and not commit to possible earnings on the site.

Anyway Playzilla are criminal and dishonest, after another 20 days waiting for my withdrawal. , they just banned my account and canceled my earnings.