Mr Bet Casino - general discussion (page 16)

hey Radka: no point in replying to this but in my opinion, you have some casino ratings wrong; I give you an example, with my limited knowledge: you have MrBet on 100million revenues and Bc game prob 100million; now mrbet limits the payments to 5k and sometimes 130$ payout might take 3weeks, like mine did; while bc game pays instantly on crypto; does it seem fair for you to have same rating and not even a note from you guys about what many have reported for mrbet low payment schedule? Sorry, but it doesnt seem to me like a 100mill revenue casino, if it cant pay out. so things like this make us doubt you guys coz its simple: they cant both have top rating together!

And this was an example on the top of my head. I love mrbet and I think they have best slots in the bussines.

And also, you see me around here alot. FYI, I dont go to any other forum. Somehow when I saw your site, i kinda liked the extensive database. But this doesnt mean you guys shouldnt know your shortcomings.

I even removed my reviews of mrbet and rolling slots, another casino to talk for another time lol, coz didnt want to hurt them. Not to talk about Magic Red lol, which is as scam as it gets. Sadly, I see some of the Malta casinos being very bad and tight with the customers lol but thats another topic.

Much Love ❤

I always appreciate concrete situations, and now I understand what's on your mind much better.

In my opinion, if anyone presents a shortcoming, the explanation from our side is only natural. Honestly, most similar situations require a detailed explanation. Our website provides so much information, and because our approach to casino ratings is so complex, putting all the pieces together is demanding, sometimes even for us. 😀.

I'm not defending or posing; I care to explain. If there is something we can change, we need to define it, I'd say.

The thing is, withdrawal speed is not included in the Safety Index calculation. The value rather tells players how likely the casino is to pay out the winnings in general.

To cover things not included in the Safety Index, such as withdrawal speed, support qualities, or even approach toward palyer's disputes, there is a user rating value counted from approved user reviews and this forum. Add the compliant section to the list, and you have a full-screen picture of the casino.

Particularly low withdrawal limits compared to revenue are subject to the Safety Index.

(Mr Bet 👈)

I agree with you. I remember times when the Maltese license was considered one of the best; these times seem to have passed.

In any case, we all appreciate your constant involvement, and I know you have been with us for quite some time. Love to see you around.

Have a good one!

I wanted to let you know that MR.BET has credited the 490 euros to my account. I have now requested a withdrawal. Let's see if that works.

I want to tell everyone that the withdrawals are being done in a timely manner now. It took them 3 weeks to release the first withdrawal but after that it took 2 weeks for them to release the weekly maximum without any problem so I am very happy. The last retreat is next week and they are doing well.

Happy for you! Didnt wanna say it...I told you so! 🤣 Good luck with that surgery!

Today I got my money, I was able to gamble my winnings up to 950 euros. That's the end of the case.

So this is a nice update, and thank you for that.👌

It didn't take that long, right? Is the bank transfer your preferred one?

How would you describe your whole experience at this casino, please? You can write it in your user review for this casino as well over here.😉

I have requested a 1240$ withdrawal and to avoid playing it or reverse withdrawal i activated the limit of playing , so they are obligated to send me the money. so far has been 48 hours since i requested the withdrawal. will see how long it takes from getting news from them.



Flash news! they have sent me the email with the link to Id verifications and surprise surprise!: their ID verification page has a bug so after 30 minutes on the chat they decided to escalate the issue.

So for now is up to them, more to follow soon.

Hello everyone,

Can someone please help me with my problem? I deposited €96 at Mr.bet and wagered the bonus, 2K has been available for withdrawal since July 25th and I can't get through verification! First I uploaded everything, but after about 4 days my debit card photo was rejected because there was no name on it. SO I took another screenshot of IB, uploaded it and I've been waiting for almost a week and nothing has happened!!! Apart from the fact that I keep going to the chat and I get ripped off, always a lot of work, higher demand, etc... they appeal for patience, promise to speed things up but they just keep saying it 😐 I don't know what they're expecting from me, that I'll gamble away the 2K? Before that I withdrew 1.9K without any problems!!! I don't know how long they want to pull this off 🤔 I uploaded a screenshot of the transaction where I deposited on mr.bet and both are on it (my name and card number). Maybe someone can help... Thanks

Small update...

Ahaaaa....someone in chat says that I should upload false documents and now "colleague did it for me" 🤔 either the right hand doesn't know what the left hand is doing or they are lying ☝️😐🤔 and I have saved all emails and chats as proof.

I also had to upload three different photos of my ID because they always said they were blurry. But with you it takes a long time.

Well... they're taking their time... strange white Mr.bet belongs to a group with Spin.city and Bruce.bet and I'm verified there🙈 only with Bruce.bet it took a couple of weeks to verify the VISA debit card, I couldn't make any deposits. I just uploaded the same documents a couple of weeks later and it was done😂😂😂

Finally it seems the bug was fixed and i were able to upload the documents. Now i have to wait for their green light to get my funds after verification process by their team are validated.

time to file a complain i guess?

Hi, be sure to let us know if the bug was resolved and what happened in the end and if you were able to verify yourself in the casino. It will be important for you to be able to withdraw your money. I'll be waiting to see what news you have. 🙂

Hi, as the other player recommended, I would probably think about starting a complaint. If verification is difficult to complete and the casino is accusing you of something you say is not true, it would be best if our team investigated the situation. What do you think, are you going to go ahead and ask for help or are you going to try to resolve it yourself ? 🤔

Actually, I came to Casinoguru with that intention 😂

I'm going to go into the chat to get informed about "news" in my case and see if it's necessary or not 🤔😂

Yes it seems was their email system that sent me the wrong information. Finally I was able to send all the information for the verification and the first stage passed, now I'm waiting for them to verify manually and give me the news about the verification successfully and get my money.