Malina Casino - general discussion (page 4)

I thank you very much, I can only hope that I will receive the amount. In fact, I have 35,000 euros...with 800 euros, what do I need?.pfff, of course, if I give it out...

Hello, I was waiting for 3 withdrawals, I cancelled 1 to play again, 2 minutes after my account was closed, I never asked to close my account, you would have to be an idiot to ask for the closure of your account while you are waiting for your winnings, and so I still had more than 400 euros on my player account, but I will never be able to play or withdraw them since my account was closed

So unfair, you play, you win and they do everything not to pay, a good lesson for me, I only play on sites that pay instantly, when I arrived at almost 5000 euros I was happy and then I asked to withdraw my winnings and there these disappointment, 3 days for verification... in 2024 seriously!! , for me these are a technique to pay as little as possible. Kind regards

Hi there!

Don't worry, we will find a way to understand each other. I'm convinced you're doing great with the translator, anyway.

Let's focus on the casino problem:

The way I understand your points, three days after the account verification process was initiated, your account was closed and also the withdrawals canceled. Here comes the most pressing matter, though.

Do you know why the account has been closed, please? Did you receive an email explaining the events for example?

As far as I can tell, according to the screenshot, your account is under verification. In some casinos, you can not access the account until the KYC verification has ended. The matter of cancelled withdrawals may be also associated with the unfinished verification, yet it would surely be better explained from the casino support.

Are you sure so far you have not received any email, please?

This whole site is closed, I've been waiting for 7 days to pay 3 pieces of 800 euros. Today I wrote to them and the process is demanding patience, but they will never pay me the whole thing and I have 25,000 euros on the site....

Hello, I was waiting for 3 withdrawals, as he did not respond to my messages, I cancelled 1 withdrawal to play, and two minutes after I started playing my account was closed, I asked why my account was closed, they told me that I had closed it myself, these a lie, why would I close an account or I made money and I am waiting for me to be paid, The next day I received 2 payments of 500 euros, but I still had more than 400 euros in my player account since I had cancelled 1 withdrawal, so for me this site is a scam, just see the number of people who complain about this site

Hi, I'm sorry for you, I sincerely hope you're going to get paid... but their way of doing things is not fair, 3 days of verification for each withdrawal !?? Why 3 days, and only 3 withdrawals of 500 euros allowed... If like you you win 25000, images the time it takes to get all your winnings. As I said before I still had more than 400 euros to play on my account and no way to connect to my account, he closed it according to them for revision 

I just tried to log in to my player account, and it's still impossible, because my account is under review!? Revision of What, why? , more than 400 euros still in my account that I will never have, I'm sure

It's a pity that I've been waiting for the transfer for 9 days and it's still being processed. I don't recommend anyone to play on this site and I don't think I'll get my money, that's all I have to do!!