Magic Win Casino - general discussion (page 4)

Has anyone had a withdrawal in the last two months? I'm on day 65 of waiting and I'm just getting different excuses and lies each time I message them.

Hey, I'm sorry you have to go through this situation. As I can see, you're not the only one who had problems with this casino. 65 days is too long to not get your withdrawal. 

In the context of this casino, I saw that you had a complaint filed, but I'm not surprised that the casino hasn't tried to resolve this situation, as they have done so quite often in the past. 

May I ask what excuses and lies the casino is giving you ? What reason do they provide for not being able to withdraw your money?

I would be glad if there is someone who has managed to get to their winnings and could help you with an answer, but I'm not sure if there is someone like that.

If you receive any updates on your current situation, please don't hesitate to let us know. 

Hello

I have problem with my withdrawal from Magicwin1.bet waiting one month than more.I contact everyday support and everyone say same.I don’t have idea what i can do.

I do not know how to say this gently, please use this link to find out the hard truth 🙁

This casino is a scam, they do not even respond to players' complaints...

How did you end up on such a website? I'm really interested to know, because we aim to inform and protect players, every experience may help others...

I signed up stupidly, deposited £180 ish, won £140….I withdrew 30/06, and I received my winnings a week ago. I wasn’t expecting it and reported to my bank to ask for a refund of all deposits. (Before It was received)

I was given a lot of excuses as to why it takes so long, my DOB was wrong in account but they changed it, and am just happy I got my winnings.

Hey there!

I believe I can say we all appreciate the feedback! I would also like to point out that by asking for deposit refunds through the bank, you risk other casinos won't allow you to play, such customers are not welcome - if you catch my meaning. Thus the reversal should be considered a last-resort option.

Just saying all has consequences. It's cool you got the winnings, of course!

Lads and lasses it's finally happened I've been paid my £750!!! It's took 106 days overall so there is hope for everyone 🙌

You guys might remember my complaint with magic1.bet

I raised a chargeback dispute based on the fact that my transactions were miscoded which meant it looked like I was shopping online as opposed to showing up as a gambling transaction and as this company are not actually registered, I was never going to recieve any winnings.

Guess what I won my chargeback. I stated that this was no different if for example I had went online to a bogus site, purchased a mobile phone and it never came because it was bogus in the first instance. So my advice would be to you all, apply for a chargeback dispute. They are miscoding and that's illegal with visa card services and basically once the bank raises the complaint to visa the company have 50 days to dispute and if they don't it means they have to repay your disputed amount. Why would dispute it to face heavier penalties . This way for them they don't have any explaining to do and that shows you that If they were legit they would dispute it . Absolutely lousy site. But I won and you can too

What a great Thursday we have here. Even though it dragged on for too long, I'm very glad you finally got to your wins. It's a satisfaction when justice is finally delivered. 

Also I hope that, as you wrote, the other players will also manage to get their wins. 

I wish you well in the future and you will not encounter similar unpleasant experiences again.  🙂

In the same way with you, I am glad that righteousness has seen the light of day. It was certainly a difficult process but it paid off in the end am I right ? May I ask how long it took you ?

Anyway, it's also good for other players to see real experiences from players and maybe it will help them in their cases too. 

I hope that similar situations won't happen again with you and you will have only positive experiences. 

Once I iniated the chargeback dispute with my bank which took about a week to get it sorted. The bank then takes the dispute to visa and merchants like magic1.bet have 50 days to respond to visa . If they don't respond, it's an automatic win and they must pay back the disputed amount which in my case was 800 euros.

As I said when they are miscoding transactions as its illegal there's no way any site that is doing this will answer visa and try and explain. They won't because there's nothing to explain and it would mean for them that they would have to admit what and why they did it. Which works obviously incur more penalties.

Either way they get severe penalties and I'm delighted about it. The more people who dispute the more these cowboys will be forced to shut down.

To answer your question within 6 weeks I had my chargeback won and back in my account

Thanks for that!

All players should also note that by initiating chargebacks, their accounts in casinos will most likely be flagged. As a result, such players will probably no longer be welcomed in other casinos under the same brand or management.

This is a common practice, yet it's fair to say that I would not expect such a terrible casino to cooperate with anyone else.

Honestly, a chargeback in a casino with a rating of almost zero sounds like a good idea. Alas, it would be better not to deposit there - in the first place. 🤔

https://casino.guru/magic-win-casino-review

Not sure what to make of your comment. Why would anyone want to register with the same brand or management after what they are doing to people. It's essentially theft, unlicensed. Making people jump through hoops and of course you were never going to recieve any winnings.

Visa card services would not have accepted my banks dispute if magic1.bet had not been in serious breach of their terms and conditions.

What this proves is that, it was the right decision to make. Preying on very vulnerable people and cheating them out of money and the lies they tell deserves to be highlighted and them made to pay for their disgusting behaviour.

Also people who have addictions , there's alot of psychology behind registering. Not a lot of people at this level will be looking for reviews as they are not in control and the illness ensures any common sense isn't there. I'm not afraid to say it but I am an addict. It's a horrible place to be. We all have to own our mistakes and seek help but it's an extremely difficult thing to ask for help. Unless you've hit rock bottom, it will not be sought.

That's why these companies need people to push on with their chargeback because magic1.bet clearly have no social responsibility rules or infact give a dam about anyone .

Hello there.

I believe it is clear. One should ask for chargebacks as the last resort option because casinos will most likely forbid you from playing.

As I said, in the case of small casinos with a terrible rating, I would not mind much.

Speaking about Magic Win, no one should play there in the first place, and the chargeback sounds logical to me.

If you try that in a bigger one, however, it may limit the amount of casinos accepting you in the future.

That's all I wanted to say.

Hello, it is normal that magic win is late in making the withdrawal, I have also seen that my date of birth is incorrectly stated on their page… can you help me?

Could you specify "late" for me, please? How much?

Regarding the date of birth, you definitely need to inform the casino. By the way, have you managed to verify your account?

One way or another, ask the casino and come back with an update, please.

I've been waiting for 4 days! I've already been able to verify the account!!

Have you informed the casino that your date of birth is incorrect ? 

As for the withdrawal and the 4 days, I would give the casino some more time. We give the casino 14 days to resolve the withdrawal issue. But have you asked the casino what is behind the wait for your withdrawal ? 

The date of birth has already been corrected