Legiano Casino - general discussion

If you want to discuss anything related to Legiano Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I have to verify the status of a withdrawal of 500 euros and they always give me the runaround, they tell me that in three days after they have had a problem with the visas. Etc legiano casino

So, you are still waiting for the verification of your account, right?

You know, we usually give casinos 14 full days to proceed, because there really can be some kind of issue, or technical problem.

So, if you really see that all this is going nowhere and you are not ale to withdraw your winnings, let us know, and we will intervene.

Please keep us updated about the whole situation.

Hi there!

I just came across this conversation and was wondering how things turned out for you.

Have you been paid by now? I hope you have, and every detail you may share is much appreciated. Maybe your posts will make others less confused if someone else experiences something similar.

I finally got the money paid out, after hours of chatting. I now have the same problems with polestar casino. Thanks to another user's review on this page, I found out that both of these casinos are operated under Rabidi NV. I would advise against anyone playing on sites under this group. The answers I get in chat now are exactly the same as I got from legiano. They say one day everything is fine, then they write that they have a large request for withdrawals the next day. It's exactly the same cut and paste answer I get now. I think you at casinoguru should consider the pages under Rabidi NV Otherwise. These casinos do not operate well. They want the customers to cancel their withdrawals and come up with excuses as to why the withdrawals should take so long. Now waiting for 500 eur from polestar. I will never play on any of these sites again.

I am glad that you have got your money, even though you need to wait longer, and that must surely be stressful.

Whenever a complaint gets resolved, we don't get black points to any casino, you know, even though it takes a long time. Only if a complaint is unresolved will the casino get them, and it will negatively influence its safety index.

That's why it is great when our users share their experience here on forum or by writing user reviews, so everyone can be better informed.

No, let's see how it will go with your withdrawal at the other casino.🤞

Did they pay you in the end?

Everything was going well until I started making a profit.

I requested a withdrawal and it took 29 days to get paid.

Now I have ordered another one and it arrived after 10 days of waiting....I still haven't received my money

I think I'm going to lose my money...

Do you mean that they approved it after 10 days?

If your account there is already verified, I wouldn't say that it will take that long.

May I ask which payment method you used, please?

In September they asked me for verification and I spent more than 20 days trying to verify.

In October it took them 28 days to give me a withdrawal of only €190, I had to claim it every day!!

I'm now waiting for a withdrawal since 11/21, and I've lost hope.

I use bank transfer, but I've been told that it doesn't matter which method you use because the waiting days are the same.

I think this casino is going to scam us. I'm going to lose my 2400€ that I have in my account.

Don't lose the money. Once you do that, no one will be able to help you get the amount back.

I thought your complaint about Legiano Casino was resolved, but you have another issue, it seems. Well, the situation seems to be the same, I reckon, so you know the solution already. Instead of losing the money, try another review and submit a new complaint. That's a far better course of action.

I want to make another complaint again..

But they won't let me because it's still open.

What I do?

Hey. I just saw your answer here to my question in the other thread.

Let's just keep it here, in the official thread of the casino, because this way, when you write to multiple threads about the same issue, it is really hard to keep up.

May I ask you why you need to open another complaint, please?

Is there any more money pending, perhaps?

If there is, you can write in your pending complaint that you have another withdrawal requested, and your complaint resolver will add the amount to the previous one, you know.

Just post it into the complaints thread here.

If you need any kind of help with it, surely let us know.

Good morning, I found this forum by googling and I hope you can help me. I have made more than 20 withdrawals and Legiano cancels them all, and when I open the chat they tell me that I have cancelled it, other times, that they have problems with Visa (when I withdraw by transfer) and always a thousand excuses and it never ends in anything good for me. They always give a thousand excuses, that they try different methods, etc... I have done everything. I have already withdrawn money and it was done without problems (it was 90@ euros) now it is 500 and the problems begin. I have tried to withdraw 90, 100, 50, 400... and nothing. It has been like this for more than a month, and nobody solves anything. Only excuses and always the same text copied over and over and over again. I have contacted a lawyer who is an expert in betting houses, and he has about 20 more affected people, which he has told me that for 20€ each of us, we will start legal proceedings against Legiano. I don't want to get to this point, but given what we've seen, I think there's no other option. Does anyone want to help, or does anyone want to join the collective complaint?

Hello there.

I am lucky you found our site, and I can see that you have been already able to file a complaint here as well.

Please know that the complaint is free of charge, and our team will do their best to solve it as we already did with other complaints for this casino.

If you go through this thread, you will read more posts with similar issues from our users. I hope that all this will be solved soon and you'll get your money.

How long have you been playing at this casino, if I may?

has anyone paid legiano?

Hi! I bet you are interested to know whether anyone has recently been able to withdraw money from Legiano Casino. I checked resolved player's complaints to find out that some players have actually been paid.

https://casino.guru/complaints/resolved 👈

Feel free to browse the related forum threads located under the official discuss tab and list at the reviews site 👈

For the most direct update, though, I think we would need to meet an actual palyer. Let's see whether someone responds here.

Hello,

My name is Vasilis, I am from Greece, and I registered on Legiano on December 24, 2024. No verification was required apart from my phone number and email.

I currently have pending withdrawal requests for €500 each, dated December 25, 26, and 27. My account still shows a balance of €2,500, making a total of €4,000.

In the chat, they keep responding with the same automated and seemingly false messages, claiming that the finance department is overwhelmed with withdrawal requests and asking me to be patient.

I never used any kind of bonus.

I suspect they are scammers. Please help me retrieve my money.

Hello, if I'm honest, maybe the casino really isn't lying. It was a holiday, so it's possible that they don't have enough people or the withdrawals just aren't processed during those days. 

Try to hold out and see if it still takes the casino that long. We give casinos 14 days to process withdrawals so if it takes longer than that please get in touch and we will try to help.

I hope everything will be alright. 👍😊