Legiano Casino - general discussion (page 2)

When exactly have you requested those withdrawals, though, and have you had any successful ones there before?

I had 3 withdrawals 2 from 26.12 and one from 30.12!! 2 were completed successfully!! Today!! One is still left!!! Don't worry, you will all get them. I guess that's what they say 🙏🙏 A weight has been lifted from me!!!!

Good evening. I am waiting for 3 withdrawals of €500 each. And an additional €500 pending as I have reached the maximum of 3 withdrawals. The dates are December 23, 24 and 25. They have made a payment to me again about 2 months ago.

In live chat they always respond with the same automated message asking for patience. We have exceeded the 6 working days since then.

Hello. I hope the last one will be successful too!

Hello, I suggest you read this thread to see the casino has been delayed with payouts.

You are not alone in this, I'm afraid. Normally I would say submitting a complaint is a good move, but since many palyer's have been reporting the same delay, I bet the casino would only become more delayed if we reach out with another question to resolve complaints. It is a tricky situation. In any case, if you prefer to submit a complaint, which means our specialists will investigate, I'd say reading this guide is the best start 👈

I wish I could tell you something more...

Not yet!!! I hope soon!!! I'm waiting!!!

Alright, when something changes please let me know, hopefully it will be soon.☘️

I was paid 3×500€ on 8/1 and 500€ on 12/1.

Hi there. Finally. I'm truly grateful you let us know.

It took a three weeks or so, am I correct? I'm glad it has ended for you.

Withdrawal requests were

12/23

12/24

12/25

8/1.

Thank you very much

I have one pending from 12/29 and they only give me excuses.

I have passed the verification process and I am legal and correct.

I see that you still have an open complaint so I was expecting it to be resolved by this date but I don't know what can happen. What specifically is the casino telling you please? 

Has anyone gotten paid this week?

I've been waiting for 1 week. I don't think I have any hope.

Don't lose any hope, please. You have submitted your complaint, and we will do everything possible to help you get your money.

Reply to your complaint whenever possible, and we will move forward soon and investigate the whole matter.

Will you, please?

Hi, I recently signed up on LEGIANO CASINO, I won 500 euros but to date 4 days the withdrawal status is "we are verifying your account" I sent several emails the response is always the same that they are processing it and they are online for 5 days..! I already know that tomorrow I will not see the winnings loaded on my mastercard! I also play on other sites like sportaza and within 2 days everything is processed and credited to me! Just like other sites! Let's hope that tomorrow I find the credit on my mastercard!

Thank you!

Hi. You obviously have not yet read this thread. Well, you are the only one with delayed payment. I suggest you browse this thread because I believe all important things have been posted.

I mean, look for yourself.

Hi, I know I'm not the only one, but I would like to say my piece, today 5 days, the withdrawal of 500 euros still nothing is being verified and they always tell me the same "we apologize for the delay but we have several withdrawal requests" but its terms and conditions says THAT THE WITHDRAWAL IS PROCESSED WITHIN 3 DAYS, and I accept these terms and times, if I had known that it takes weeks I would not have deposited, but on the terms and conditions they do not say it! Furthermore it is written in the terms and conditions, that the department can take more time to verify the account, so I also asked if they could verify my account so I sent the documents, but I was told that it is not necessary, unless the department requests it! So they are not verifying my account because it is not necessary, SO THE WITHDRAWAL HAD TO BE PROCESSED WITHIN 3 DAYS. I pointed this out to a chat operator who replied to me literally "unfortunately the terms and conditions are not updated" in this regard I replied that I deposited accepting these terms not others, so it is not my problem that they are not updated! IT IS ABSURD! ON SPORTAZA WITHIN 2 DAYS I RECEIVE THE WINNINGS CREDIT. LEGIANUS APPARENTLY ONLY EXCUSES

I attach the terms and conditions

I see.

It is just that we know already this casino is in delay. So, all players have to be patient. In any case, thanks for the story.

However, I believe attaching terms and conditions is not necessary at all. If the casino is in delay, I'd say repeating the conditions to the chat operator is pointless. They are aware of the limits; their colleagues are just not capable of working out the workload. The same goes for comparing the situation with other casinos that are currently not in delay. Sad but obviously true. I'm sorry. Try to be patient, please.