Legiano Casino - general discussion (page 42)

Hello, I understand that the card expiration was probably added wrongly. As far as I know, I was never required to fill in the card expiration date while withdrawing, so this news sounds surprising to me. I'm not sure the casino has to do that either, but I guess they could fix it now that the problem is known thanks to your efforts.

In any case, to me it seems that the bank explained the problem; that's a positive development. You mentioned that you sent an email a few days ago, and honestly, they need to resolve that. You know, we have no direct way of resolving something like this immediately; first of all, the casino has 14 full days to find solutions on their own. May I know how long you have been dealing with this matter, please?

I've been playing at Legiano Casino for a year and I'm on a winning streak, but I'm worried because of the reviews of this casino…

I'm level 5 and I've been able to withdraw the maximum for this month. But I have much more... is there any way to get bigger withdrawals? Can you help me?

Hi,

If you have been playing there for such a long time and have never had any problems, I would not worry unnecessarily about something that may never happen.

You mentioned that you have always received everything you were supposed to and that there have been no issues so far. If that continues to be the case, I would expect things to remain the same.

And if you do run into a problem in the future, our team is always here to try to help if possible.

Regarding higher withdrawal limits, I would recommend contacting the casino directly and asking whether there is any way to increase your limits, rather than simply relying on levelling up your account.

From what I know, higher withdrawal limits are often connected to a player's VIP level, but I cannot say whether that is the case here. I would definitely ask the casino directly if you want to find out what options are available.🙂

Hey,

I'm not sure if this is the right place to ask, but Legiano hasn't credited my winnings. I won 200x at Crazy Time today, and the money was in my player account for a few seconds and then disappeared again (€237.20). Does anyone know who I can contact? Support is saying it takes 24 hours, but I've read a few times that some people have lost winnings like this and ended up with nothing. With that amount, I think it's too much to just accept.

I spent over an hour arguing with support earlier, and they kept firing off one AI message after another, ignoring all my evidence, including screenshots from the chat support of CrazyTime itself.

Hey there, don't worry; you're on the right forum. I understand one may think the money is to be lost, but on the other hand, support told you it took 24 hours to check, so how about giving them some time to come up with a solution? You know that the standard chat "support" has no real way of giving you any details; this is a technical issue that usually needs to be escalated, sometimes to the game provider. Waiting for the email or the technical support to respond seems like the best option. Hang in there and keep me posted, please.