Polestar Casino - general discussion (page 4)

There is no way I will ever trust this company with my money again….Poor update, very long withdrawal delay, live support which has inexpert reps that everyone says they want…If I didn't have all this fight with so many posts and complaints with screenshots and of course the help in your trial, I would still like to get my money!!!!! Thanks Jaro, Radka and Romi

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Hi there!

I'm sorry to see you are very dissatisfied with another casino.

I also love to relay on details, and yes, these are to very different time frames.

From the screenshot, though, it seems this was not the first round in which you pressed for "the truth." Is that so?

Is it even possible the chat has responded to you regarding the same matter a few times ago, as the screenshot suggests, yet you keep pushing around? Could this be the reason for closing the chat with you?

Anyway, may I know whether these "more than" 3 days include account verification of any sort or perhaps any other investigations? This is the most usual breaking point, so I want to be sure.

I hope your dark expectation won't be fulfilled!

I would not be very surprised to find out both casino shares services like support or financies, perhaps the whole platform.

You seem to be pretty sure both casinos have been lying. I have to say I would be quite hesitant. Technical issues are sadly more common due to the many factors. Some are even not within the casino's reach, I'm sure. Yet to me, you appear to be very confident they closed the chat willingly. Did I say that correctly?

Pardon my manners, but casinos do that to spare the nerves and time when dealing with the players repeating themselves in the circles. I hope this was not the issue.

I understand your payment is delayed, and surely it is not quite reassuring if the staff changes the reasons. Speaking of which, can you also answer my question, please?

"Anyway, may I know whether these "more than" 3 days include account verification of any sort or perhaps any other investigations? This is the most usual breaking point, so I want to be sure."

We all expect every payment to be immediate - me too. Still, I believe we should be patient; there is always time to call someone a liar, even though I'd like to imagine it was out of the nerves.

In any case, I do hope the withdrawal will be quicker than you expect!

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