So you still don't know the reason why the casino blocked your account according to what I have read. Is that right ?
As for not depositing money if you knew the casino would block your account, that's quite logical. But it would certainly be useful to know why it happened.
The casino doesn't communicate with you at all ?
wat happend everytime is i go in live chat they ignore me they read but no respond
email ive send almost 500 emails no respond ive send whats app messages no respond i send review on trustpilot i got respond on there al ways the same answers that i need to take up contact with support but no respond
Yes indeed, I still don't know the reason! And no one answers me. I have tried with a different email address and they respond and when I say it is me, I am ignored and on live chat too, unfortunately, that makes me feel ripped off. I hope you now understand why I want my money back
Because if I knew this would happen I would never have played! I also play on another website, I have also lost thousands of euros there and I didn't mind because the customer service is available and I get answers if I have any questions, so I feel safe. This one takes my money and blocks me without mercy and that is why I would hope that I would get my money back and I want this casino to just disappear from the internet, he continues to scam victims and I think that is sad. You can earn honestly by gambling
Every day I send an email asking them to explain why I have been blocked and for how long! I had a VIP manager so called and he has not responded to anything so far. I have always played in a safe casino and I thought it also had a KSA license because it was on casinojager.nl. I also sent an email to Casinojager.nl that jacktop is a scam and they did not respond either
wat happend everytime is i go in live chat they ignore me they read but no respond
email ive send almost 500 emails no respond ive send whats app messages no respond i send review on trustpilot i got respond on there al ways the same answers that i need to take up contact with support but no respond
I don't think it's right for a casino to tell you to reach support and then ignore all communication. Anyway, I would like to know why the casino closed your account ?
As for the complaint, it is still open and we will see if our team can help you. I truly hope so.
Yes indeed, I still don't know the reason! And no one answers me. I have tried with a different email address and they respond and when I say it is me, I am ignored and on live chat too, unfortunately, that makes me feel ripped off. I hope you now understand why I want my money back
I believe that a valid reason why the casino closed your account would be appropriate. If the casino has not provided you with one and you do not know why and there is still no communication between you and the casino because they do not answer you, I would recommend opening a complaint.
Just use this link and our team will try to investigate your situation and help you.
If you go ahead let me know, I'm curious to see how the whole situation develops.
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Thank you for understanding my situation! I immediately filed a complaint via the link, I hope it makes sense. It made me sick when I'm already sick!
My account is otherwise in order because I previously gambled 1000 euros and won it back and got paid after sending 100 emails. Even then it was difficult to get my money paid out. But then I play again and block on all types of communication
My account was closed for no reason
No form of communication possible
My account is otherwise in order because I previously gambled 1000 euros and won it back and got paid after sending 100 emails. Even then it was difficult to get my money paid out. But then I play again and block on all types of communication
Yes, I have seen it and I am wondering how it will all turn out in the end. I would say that at least there might be some chance, even if you have already got money from the casino.
We'll see if that's the case this time, and I think after this experience it would probably be wise to find another one.
However, when the casino does not communicate and you do not know what is happening with the withdrawal and even block you without giving a reason, I do not think that is right. Eventually we'll see what our team gets up to.
I hope everything will be resolved fairly.
Have they closed your account now too ? I suppose if you can't communicate with the casino as you say, you don't know the reason either. I'm sorry when players get into this situation, but I saw that you have already filed a complaint, so let's see if we can help you. I hope so, because 8 thousand euro is not the least to just give up.
No thats right im not surrender
Its closed now also
Thanks!
I'm happy with the feeling that someone is doing something for me! I hope it gets resolved! This casino simply needs to be closed down! And every customer who is blocked for no reason and customers who are blocked within minutes because they lose an amount get their money back because it is really not fair!
Well, let's see where the complaint gets you. 🤞
Just to be 100%, was there any money left in your balance account when your account was closed?
I feel this is a crucial point in such cases.
Thank you!
the money just disappeared
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