Goldenbet Casino - general discussion (page 11)

I pretty much understand that.

However, I also think that everyone can tell when an opinion is delivered to them like a confirmed fact and when it is done so in a way that allows for a respectful exchange of opposing viewpoints. There may be a very simple way to handle this situation. Prove the casino has scammed you. File the complaint. Easy and straightforward action.

Like in a real-world situation, if you accuse someone of being a scammer, you should also be ready to prove that - for that, the complaint should suffice. It's not like we enjoy opposing players. We aim to investigate simply because the Safety Index should mirror the casino's safetiness. If you can support what you have been saying here, for us, and for the other's sake, it's important to make it official. Otherwise, there will be no proper impact.

Are you familiar with the article "How we review casinos"? Let me mention its part:

"Our casino review team browses the internet to find all relevant complaints, which give us a good idea of how casinos treat their players. We enter all complaints into our database and assign them a classification based on our perception of the complaint (whether we think that the casino has actually done something wrong or not) and other factors (such as whether the player played with real money or bonus money, etc.). Taking into account the disputed amount in each complaint and the aforementioned classification, we get a number of black points for each complaint, which are then used in the Safety Index calculation."

I hope this explain why we are so proof-oriented here on the forum. Put simply, the forum is simply a place for opinions, aside from complaints.

The final point is that you contributed to the Viper Spin Casino thread. We were unaware that you were discussing Goldenbet Casino, for example.

No worries. I no nothing about viperspin to comment on it. The casino I was talking about was goldenbet. The only casino I have flagged up in years off online gaming. If people want proof off what I state then try the casino and see. I like browsing myself and have found more than enough evidence it's a scam. As they say the proofs in the pudding. Sample it and see. They are unlicensed which alone is a warning. Have an East African one supposedly. Well thanks anyway.

We thank you for pointing out your opinion, which this forum is exactly for, and hopefully it will help other players to be more careful in general.

No worries good buddy.

It defies logic how this golden scam casino is still ripping people off. Shutters should have been well pulled down.

Would you mind to explain your post to us, please?

I'm not sure what you meant by it. Or do you want to tell us more?

I have had my say on this so called casino and it's sister sites on many forums. I have never in many years on line gaming seen such a scam get away with basically theft. On trustpilot I have proved and reported them but trustpilot in my estimation must be getting a slice off the pie. They have 5 stars lol lil lol top brand casinos cannot even match that. As I have stated before the proofs in the pudding. Anyone from UK join up and try it. You will experience the biggest waste off money ever.

The casino I am referring to is golden bet. Com. Incase I am on the wrong chat room. Lol.

I'm sorry, but I did not learn anything from your posts here. In case you'd like some help with an issue you experienced in this casino, please provide more details about it. Otherwise we are not able to help.

My posts are meant for goldenbet casino. Wrong chat room

This is an official thread for Goldenbet Casino, though.🤷‍♀️

Would you like to tell us if there is any issue then?

Yes goldenbet casino and sister sites. They are the scourge off problem gamblers. They scammed me with their fake slots. I am onto resolver at the moment. Hopefully they can do something. It's no use telling people about this scamming garbage. You need to open an account and sample it. Curaçao couldn't wait to get rid off them trustpilot have them at 5 stars on review page. If your ever bored go and read the review page off trustpilot. Lol. You will see what I mean. Shouldn't be even taking UK custom as unlicensed.

I will let other players make their own judgments about this. Well, thanks, I guess.

I also agree there is no use in adding anything more. Thank you for your efforts!

Goldenbet is a good casino with so much games and the Service is fast, i am happy

I thought their slots were corrupt 💩

HI,

I've been waiting for video verification on Goldenbet.com for 11 days... I have over 6k in my account...

reading your experiences that ended positively reassures me…

Hey, did the casino also say when the video call should be made or did they say they would let you know? 11 days of waiting would probably make me a little nervous. They didn't tell you anything more about the process? 

Anyway, I saw that you have a complaint, so if nothing can be resolved, then our team will do what they can.

If you get an exact date, let me know.

Good morning,

I had to record the video and send it to

I already sent it on October 12th. I'm still waiting for it to be validated. The support tells me that it is being processed, but I still have no confirmation.

currently withdrawals to my account are disabled.

I continued to play. I currently have 8,000 euros in my account that I cannot withdraw.

I'm stopping playing now until I get confirmation that I can withdraw.

I have an open complaint.

I read on this forum that there was a similar situation on a sister site and that the casino took 14 days to validate. So I'm a little hopeful.

Thanks for the support.

What do you appreciate most about this casino or what experiences have you had. Can you say something more about the support, withdrawal or other things? 🤔

Oh, so you sent the video, okay. I would definitely not do anything with the money for now and wait until the whole situation is resolved. You won't be able to withdraw without successfully passing verification, so patience will be required. Our team will contact the casino after 14 days if nothing has changed and your verification is still in the same process.