Goldenbet Casino - general discussion

If you want to discuss anything related to Goldenbet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

The Playngo slots seem to run from a different server "76.gamesdelivery.net" than on other legit casinos which run from "https://bmtfly.playngonetwork.com/"

Potentially fake slots?

That's interesting - care to send this info to our data team, please?

There's a special feature for such updates 🙂

Scroll down in the "Overview" section.🙏

Very concerned that I will not be able to withdraw any money I have sent more than enough information to be verified and still can not get my money? How is this still up and running and coming up high on a search list for casinos when it appears to be a scam? Has anyone actually revived there money ?

Hey there.

I think you should focus on the basics, at least for now.

Anyway, the casino seems ok at the first glance:

https://casino.guru/goldenbet-casino-review#tab=js-tab-reputation

What you see as more than enough information may not be enough for the casino. are you sure you provided the correct type of documents, please? This is a common issue, so I want to be sure.

Have you asked the casino about your concern?

Hi Josh I am going through the same thing now and trying to find out about it, were you ever able to withdraw?

I'm sorry to step in. Just wanted you to know that in case you think you could use some help, please explain your situation in detail, and we shall see whether there is a way to help out.

Hi Radka thank you for the reply, they have verified my account now and processing the withdrawal. Hopefully that goes smoothly and everything will be ok. I will update on how it goes! Thank you though for checking in!

So you are one step ahead when you say that you have already verified your account. So we will wait to hear what you have to say and if you managed to withdraw without any problems. 

Good luck.  ☘️

I don’t play in the Casino, I bet on sports, but today when I wanted to withdraw my funds, my withdrawal was blocked and this is what I received in the mail:

We are contacting you regarding the account verification.

Please be informed that for security reasons you are requested to pass video verification.

Kindly check out the detailed information below:

The video has to be taken in selfie mode. Please, hold your phone in one hand and the same identity document used for identification on our website in another. With an identity document, you have to hold a piece of paper as well, where the current date, your full name, username and the name of our website is written.

Do not forget to pronounce all the information written on the paper verbally in English. Please, take a video according to these requirements and send it back to us."

I wonder if anyone has encountered this?

Hello. I would say, that this is nothing unusual when it comes to the verifying yourself at online casino. Many casinos use this kind of proof, as I could call it, to make sure, that they verify the right person, let's say. I know, that it might sound somehow silly to you, but we have come across this many times before. It is always good to cooperate with the casino, to get the account fully verified. Let's see, though, if someone else will tell you more about this kind of experience. 🤔 So what do you say, will you try to record the video according to the instructions you were given from the casino?

of course I made a video, I’m waiting for a response from them) I have $2000 in my casino account

Hey!

Cooperation is always the best way to get paid, I'd say. Maybe you would be interested in reading about a similar video verification that another fellow Ukrainian player recently passed - it's right here 👈

I hope you'll be done with your verification soon enough too!

Until you do, we are here to keep an eye on your progress, don't worry.

I passed the verification and was given the opportunity to withdraw funds. I tried to withdraw using cryptocurrency, but they canceled the withdrawal and said that they had some technical problems. So far, I'm still not sure if I can withdraw funds.

I withdrew my funds.

Super news! So, which payment option saved the day in the end?

If I'm not mistaken, it took you quite some time to get the money, though. 🤔

LOV U PLAYERS

Hey, I see you are in a good mood, have you played in this casino before and managed to win something or not ? 🙂

I chose sepa to withdraw from goldenbet , I am in the uk! It says success on golden bet but I still haven’t received my money and can’t get in contact with sepa, is golden bet a scam?

Hey, I think it's good to wait a while, when you see in the casino that the money has been sent, so it's good to be patient. 

But when you say you can't contact the payment provider, how is that possible ?