Goldenbet Casino Review

The player from the UK had their casino account blocked on the basis of a closure request, which the player denied having made. The account closure had occurred after a total deposit of £135 and accumulated winnings. The player claimed she had not had any correspondence with the casino prior to the withdrawal request, and she had only asked for the closure of a sister site, not the casino in question. Despite our team's efforts to mediate the issue and request for a casino's representative to clarify the situation, the casino did not respond. Consequently, we had classified the complaint as 'unresolved'. The player had been advised to file an official complaint with the licensing authority of the casino.

The player from the United Kingdom, despite having had a verified account and having succeeded in past withdrawals, faced rejections from Goldenbet. The casino had requested new verification videos, which had been rejected multiple times for various reasons. The player sought to withdraw £6000. However, due to his lack of response to our queries, we were unable to investigate the issue further. As a result, the complaint had been rejected.

The UK player had made two withdrawals on February 2, but had not received the funds. Despite having communicated with the casino, the payout was still delayed. We had attempted to mediate the issue by inviting the casino to participate in resolving the complaint, but received no response. Consequently, we had to classify the complaint as 'unresolved'. We had advised the player about the option to file an official complaint with the casino's licensing authority. The unresolved complaint affected the casino's safety index on our website.

The player from the United Kingdom had been attempting to undergo the verification process in order to withdraw approximately £300. The player believed the casino was intentionally delaying the process. The player had been asked to provide a valid form of ID, but his UK driver's license was not accepted. He was not given a reason for this. Before the issue could be resolved, the player lost his money and requested to close the case. We were unable to assist in resolving the issue and the complaint was rejected.

The player from the UK had won a bonus and had gotten up to £2,000. After changing bets and experiencing losses and gains, the player had attempted to cash out £1,800 but the casino had refused to pay. The player was confused about the casino's claim of delayed bonus rounds. We had requested additional information from the casino but received no response. As a result, we had classified the complaint as 'unresolved'. The player had been advised to file an official complaint with the licensing authority of the casino.

The player from the United Kingdom had experienced account closure at the GoldenBet Casino after verifying documents and making several deposits, without being given any reason. She clarified that she had deposited a total of £120 in separate deposits and used it all to play slots. The casino had blocked her account after she had played all her deposits. However, as the casino had not withheld any active balance or winnings, we were unable to penalize the casino or provide further assistance to the player. The complaint had been subsequently rejected due to these reasons.

The player from Brazil had reported a delayed payout of 1000 BRL from the casino, which had been pending for over 15 days. Despite having closed his account in hopes of receiving his pending withdrawal, the casino did not pay. The player's account had been fully verified, and he had used real money to accumulate his winnings. After our team intervened and contacted the casino, the player finally received his money through a crypto method after a month. The issue had thus been successfully resolved.

The player from the United Kingdom claimed that Goldenbet owed him £15,307.36 and operated without a UK gambling license. He requested a full refund. However, the Complaints Team explained that they could not assist with complaints related to licensing regulations and policies. They further clarified that they couldn't compel the casino to refund the player purely because it didn't hold a specific license. Consequently, the complaint was rejected as unjustified.

The player from the United Kingdom had deposited 600 into their account and had increased it to 1900. However, they were unable to withdraw the winnings because the account was in a 'pending' verification status. Suddenly, the account had been closed and the player was offered a 'take it or leave it' deal of 200. The player had had a previous account with the casino which had been closed due to personal reasons. The player claimed they had not violated any terms and conditions and should have had access to their winnings. We had attempted to contact the casino for clarification but received no response. Consequently, we had to close the complaint as 'unresolved', which might have negatively affected the casino's rating. We had advised the player to file an official complaint with the casino's licensing authority.

The player from the United Kingdom had noted a technical irregularity during a game of Monopoly Live at Goldenbet. Her winning bet had been rejected, although the game provider, Evolution Gaming, had acknowledged a technical issue. Goldenbet, however, had denied any technical problem and did not refund the player her £400 winnings. Despite attempts to gather more information from the player, she had not responded to our inquiries. As a result, we had been unable to investigate further and the complaint was closed.

The player from the United Kingdom discovered that the online casino isn't registered with the UKGC, making its operations with UK residents, including the player, illegal. The player demands a refund of their funds.

The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting this complaint. Their money hadn't been received yet. The player had contacted their bank, which confirmed there were no upcoming payments, contradicting Goldenbet's statement of having sent the funds. The casino had refused to provide confirmation of the transaction. Despite the Complaints Team's efforts to resolve the issue, the player did not respond to their messages, leading to the complaint being rejected due to lack of cooperation from the player's side.

The player from the UK, a recovering gambling addict, has self-excluded from sister sites Rolletto and Mystake, but was allowed to open and deposit on GoldenBet. The player also claims that Santeda International continually sends them unwanted SMS, ignoring their requests to stop. The complaint was closed as the player stopped responding.

The player from France had made an instant transfer of 200 euros to the casino, but the funds were not reflecting in his account. The player confirmed it had been his first deposit and the payment was finalized according to his bank. However, despite our team's requests for a screenshot of his deposit/cashier history from the casino account, the player had failed to provide the necessary information. Consequently, we were unable to proceed with the investigation and had to reject the complaint.

The player from the United Kingdom, who had a verified account and a history of successful withdrawals, had experienced issues when withdrawing winnings of 2500 GBP from sports betting. Despite having all his documents approved, his withdrawal requests had been continually declined. The casino had also refused to allow him to withdraw via Bitcoin, a method he had previously used and was advertised on the site. After a series of exchanges, the casino had processed his withdrawal via bank transfer but in euros instead of GBP, resulting in conversion fees. The player's complaint was considered resolved when his winnings were paid out.

The player from the United Kingdom had £426 in her account, but upon attempting to withdraw, she was informed that she was only entitled to withdraw £100. The remainder was taken from her account after she revealed a previous account with Goldenbet. The complaint was rejected as the player breached the casino terms by creating multiple accounts.

Goldenbet.com has permanently blocked the player from the United Kingdom's account, which had a balance over £400, without providing an explanation. He's deposited £1000s since joining and has recently received a withdrawal. The complaint was closed as the player stopped responding.

The player from United Kingdom has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from the United Kingdom had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. We had informed the player that it was normal for withdrawals to take some time due to processing or possible KYC verification. We had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint. However, the player failed to respond to our subsequent messages and inquiries, thus we were unable to continue the investigation and had to reject the complaint.

The player from the United Kingdom had reported that two of their deposits had been charged twice by the online casino. We had advised the player to contact their payment provider to investigate the issue, as the casino could not assist in this matter. The player had agreed to follow this route. However, despite extending the response timeframe, the player did not provide an update on the bank's investigation. As a result, we were unable to further investigate and had to reject the complaint.

The player from Greece is experiencing withdrawal issues at Golden Bet Casino. Despite being fully verified and having a balance of 130K, the casino keeps canceling the withdrawals and giving different excuses. Repeated attempts over the past ten days have been either ignored or declined. Since the player gambled away his balance before we were able to assist him, we had to reject this complaint.

The player from UK won £6220.00 on Golden Bet Casino and attempted to withdraw the winnings along with the initial deposit of £1000.00. However, the casino blocked the player's account, flagging it for fraudulent activities, as cited in their Terms & Conditions. The player disputes these claims, stating that a previously closed account was reused as an excuse for the casino to confiscate the winnings.

The player from Austria attempted to withdraw his winnings, but instead, the casino removed them from his account, only returning his last deposit of €200. Despite questioning the casino, the player remains unanswered as to why his winnings were confiscated.

The player from the United Kingdom won £17000 in Monopoly but found the winning transaction missing in his account history. The casino is also asking for additional verification and has rejected his withdrawal requests. The player did not respond to our questions, therefore we had to reject this complaint.

The player from the United Kingdom is experiencing difficulties in the account verification process at Goldenbet Casino. Despite submitting the required documents including driver's license and letters, the casino keeps requesting for more. This has resulted in the player being unable to withdraw winnings and the account has been blocked. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from the UK won in a game, but her win wasn't credited. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the voided winnings back to their casino account. The Player’s complaint has been resolved successfully.

The player from the United Kingdom requested a withdrawal of her winnings several times. Unfortunately, all her requests were rejected. After the player sent the bank statement requested by the casino for verification purposes, she received her winnings.

The player from Austria is experiencing difficulties withdrawing his winnings due to incomplete account verification. We closed the complaint because the player didn't reply to our messages and questions.

The player from the UK is experiencing difficulties withdrawing her winnings, due to incomplete account verification. We closed the complaint because the player didn't reply to our messages and questions.

The player from United Kingdom has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the United Kingdom has deposited funds into his casino account. Unfortunately, the amount was deducted twice and the other deposit seems to be lost. Player’s complaint has been resolved successfully.

The player from the United Kingdom is experiencing difficulties withdrawing his funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

The player from United Kingdom has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.