GeniusWin Casino - general discussion (page 7)

According to what we have on the site, I see that the casino is closed. 

However, I think you did the right thing by filing a complaint with ADM, but from now on you will have to be patient how it all turns out and where you get to. I firmly believe that you will get your money, but of course I don't want to be too optimistic. 

So we will have to wait for the decision and what they tell you. 

If you have any news could you please let us know ? 

Hi guys, I also ended up with genius win on two accounts and I no longer had the money, what should I do? Can you help me and tell me how to proceed? Thanks

To tell you the truth, I do not fully understand, what are you saying.🤷‍♀️ Would it be possible, please, to be more specific, what actually is your issue? As you can see, the GeniusWin Casino 👈 is closed now. Is it related to this casino? Have you had some remaining real balance in this casino? Please let us know some more details, so we can have a look into it, we'll wait for your response.

Good morning, sorry if I didn't make myself understood, my problem is that I have money on geniuswin.it but since September they have no longer allowed me to withdraw the sum of 1000 euros, I would like to know how to proceed to recover my money, given that I have I read that some guys managed to get them thanks

There is no need to be sorry, it's all good. In this case I would recommend to you to file a free of charge complaint, here with our team. They will try to help you out with this issue. To easily submit a complaint, please, use this link 👈. I will attach also the instructions 👈, so you can read what to do and what to expect when filing a complaint. If you need any further assistance, do not hesitate to contact us. Hopefully our team will be able to do something about this. What was the reason, the casino did not let you withdraw the money, anyway?🤔 Did you get any explanation from their support, by any chance?🤷‍♀️

Hi, I tried to open the link but it won't let me open it.

I don't know the reason why I didn't withdraw the money. They said the withdrawals were being managed and then they disappeared. I contacted their support many times and told me that the withdrawals were being managed and they were making fun of you because it wasn't true. I had 1050 on their site but as far as I understood and saw they no longer have an active site they have disappeared, I also sent an email to ADM let's see what they reply thanks

Hey!

Sorry to hear about the link. I suggest deleting all cookies, temporary files, and hashes in your browser.

Alternatively, try to use another browser with a clean setup.

If none of that works, kindly capture a screenshot showing what goes wrong when you try to access the site.

Let me know how it goes, please. Vanished withdrawals need to be investigated for sure, I just hope there is still someone to get officially in touch. 🤞

HI

A few weeks ago I read all the posts on this forum and we are in the same situation.

Today I spoke with a lawyer whose contact I already had, his name is Max Rosa, if you don't know him, he is one of the greatest online gambling experts in Italy, if not the best (many poker players rely on him for cases where talks about winnings for tens/hundreds of K euros).

I explained the situation to him and he told me that it is useless to wait for ADM to confirm all the things we already know, that is, that they are a mafia and maybe they won't even answer us anymore or in any case we won't get anything out of it, adding that we can also ignore their communications just like that they always do their own thing. So, it is absolutely a waste of time to complain, call/write etc.

It also matters little whether these idiots from Genius went bankrupt or not. It may also be that the site has disappeared because its license has been suspended; in the event of bankruptcy the famous surety bond comes into play. That is: where the concessionaire (Genius) demonstrates that it has debts with the treasury and is not able to pay us, the State will have to do so (through Monopolies and therefore ADM).

I asked him: is there any chance we won't see our money again?

He told me that it is a very extreme hypothesis, in the event that ADM proves to be millions in debt and cannot guarantee us our sum, which even if we add together several accounts is still small (several thousand euros). But in extreme cases, he would be the one to tell us to stop because it would no longer be convenient, becoming an issue too big for our pockets and also risky.

We therefore need to issue this warning, and the other important thing he told me is that it would be better if we did it as a group (a sort of "class action"), all with the same lawyer and it would be very convenient to divide the costs, lowering the amount to a few tens of euros per person (or rather per account/ID).

As far as I'm concerned, I had a total sum of between 3.5K and 4.5K euros in my three accounts, and I would like to do everything I can to try to recover my fucking money. I also have a friend who is in the same situation, so we're at two. And I'm trying to catch up with other people here and there with the same problem.

So I kindly ask you to let me know if you are interested in recovering this money. As I read, I saw that there are quite a few of us and all of us have not exactly small sums. Do you know (or have talked to) anyone else on this forum? I don't know if I can tag them all in this post, at least tomorrow I'll try to respond to their comments (hoping they'll see the notification).

In the meantime, I remained with the lawyer and we would hear back within a week or so. Let me know, bye!

HI

Read the post I just wrote about

HI

Read my post above too

HI

Read the post I wrote a little while ago

hi, I read your post and I would be interested like you in recovering my money but I'm not the only one as I already have a small circle around me.. who like me have money left over from geniuswin.it and we are a total of 5 people ...we would gladly join you in this class action for a legal action through a lawyer to ADM to get our money back...I await your communications to understand how to organize ourselves

in the meantime I wish you a good evening

hello good evening to you

okay, I'm also collecting memberships on another forum I'm part of.

Regarding the organization, I am making a list of all those who want to take action, and in detail the total number of gaming accounts involved and - if possible - the sums left in stock on each account (but perhaps you can report this directly to the lawyer) .

This way I will be able to give the lawyer a certain number of how many people we are (remember that if you have multiple accounts each account holder counts as a separate person). Tell me something, on this forum is there a possibility to contact members directly via private message? This way I will send you the lawyer's private number.

If this is not possible: since I cannot publish his private contact on a public forum, you should give me an email address to which I can forward the contact to you, confirming that I have received it.

At that point, all you need to do is write him a Whatsapp message telling him that you want to add yourselves to the warning against Genius, I have already explained everything to him. If he calls you back, have a chat with him (he usually prefers to talk on the phone). Then we will have to send him the documents for each holder of the various accounts (i.e. at least CF and ID card I imagine), and these are things that you will obviously have to do directly.

HI

I wrote a post that is on hold probably awaiting review.

As I see here there is no possibility of contacting members via message, I would somehow give you the lawyer's number, but if they don't allow you to release contacts here I will have to ask the staff to forward it to you somehow.

HI

if they don't allow you to write the lawyer's contact details I can look for him on the internet...you have already mentioned his name....so I'm looking for Max Rosa...taking into account that today is Sunday...tomorrow Monday I'm looking for him and I contact him (as previously said, I'm not the only one, I have 4 people close to me with the same problem and with a lot of money stuck...from you I was reading 2 people so we're already 7 for sure)...see you soon for updates. have a nice day

There are many more of us for now, everything will depend on the blocked sum that the others have and the cost of the warning, some will have to evaluate. On the internet you will only find the number of the studio where he does not answer, the private contact is not public. The email is also not present (there is one written on I don't know which page but it isn't working). I'm waiting for this post to be reviewed where I wrote you all the details

OK all clear...

I'm waiting for the post under evaluation then, in case I'll contact you again and we'll see what to do so that I can get the contact details of the lawyer... the 5 of us in total have a sum blocked in the total which is around 20k so unfortunately a lot of stuff... and in whatever way we have to get out of this truly unworthy and regrettable situation... see you soon

HI,

I also have 3 Geniuswin accounts, for a total of 9k. For one thing, I sent the classic complaint by email to ADM, and they replied that investigations were underway against Geniuswin. For another account, through my uncle who is a lawyer, I first sent a payment request directly to the PEC of Genius Srl (remained without follow-up), and then I sent the classic complaint by PEC to ADM, attaching this formal notice, but still not I received a reply (it's only been a week). The fact of not having proof of the balance remaining on the various accounts scares me quite a bit, just as I fear that the guarantee does not fully protect the players who would be entitled to get their money back. Unfortunately neither I nor my lawyer uncle know exactly what to do, so any advice is welcome, thanks!

Minkia..... But how much money did these guys steal??

All the more reason we must make this attempt, because the hope that they will be returned is close to zero.

geniuswin didn't pay a lot of money...perhaps against all our imagination in my opinion.

as you well wrote, getting the money back directly from the bookmakers is now impossible in my opinion as it has certainly failed... but for months now.

What is certain...also because it is law and I found on the internet there is a law from the Supreme Court which establishes that if a dealer fails you have his obligations (in this case payment) and the state monopoly has to reimburse the sums advanced. ..also because there is a reason why one plays one's money on a site with a regular license and to be protected in quotes...otherwise I would play on sites without a regular license...to me, honestly, the only thing that makes me think and how long will it take to get your money back from adm (because I repeat by law they should give it but how and when?)