GeniusWin Casino - general discussion (page 18)

Good day to you too!

This is quite shocking to me. Have you ever experienced anything similar in other casinos?

Anyway, since it appears that you would benefit from more in-depth assistance, would you consider filing a complaint against the casino? If nothing else, this would give you the opportunity to speak with one of our committed specialists who work hard to assist players in trying circumstances.

It might sound a little confusing, but you should not be concerned - the process is free.

I think the best place to start is by looking through this guide.

I hope you like the idea. If you need further details or just want to know something more, feel free to reply to me.

Hi, this problem has been going on for almost a year and affects many users.

A complaint had already been opened and I don't know if it would be useful to open another one.

thanks anyway

May I just ask where did you file a complaint, though? There is none submitted here with our team.🤔

Good morning guys, the geniuswin site has disappeared again, does anyone know this? Thanks

It's been offline for a few days

other than that no news yet

Good day to you too!

I let that checked again, yet based on the previous findings, I'd not expect much. On the contrary, I would find a more reliable casino to play in, its low Safety Index is not exactly convincing...

Good evening everyone, can I ask if there are any updates regarding the genius win matter? I would like to understand if ADM acts as guarantor and is required to pay in the event that the dealer is in default and therefore one can recover from them. Thank you