GeniusWin Casino - general discussion (page 18)

Good day to you too!

This is quite shocking to me. Have you ever experienced anything similar in other casinos?

Anyway, since it appears that you would benefit from more in-depth assistance, would you consider filing a complaint against the casino? If nothing else, this would give you the opportunity to speak with one of our committed specialists who work hard to assist players in trying circumstances.

It might sound a little confusing, but you should not be concerned - the process is free.

I think the best place to start is by looking through this guide.

I hope you like the idea. If you need further details or just want to know something more, feel free to reply to me.

Hi, this problem has been going on for almost a year and affects many users.

A complaint had already been opened and I don't know if it would be useful to open another one.

thanks anyway

May I just ask where did you file a complaint, though? There is none submitted here with our team.🤔

Good morning guys, the geniuswin site has disappeared again, does anyone know this? Thanks

It's been offline for a few days

other than that no news yet

Good day to you too!

I let that checked again, yet based on the previous findings, I'd not expect much. On the contrary, I would find a more reliable casino to play in, its low Safety Index is not exactly convincing...

Good evening everyone, can I ask if there are any updates regarding the genius win matter? I would like to understand if ADM acts as guarantor and is required to pay in the event that the dealer is in default and therefore one can recover from them. Thank you

I can see that most of the complaints submitted for this casino were unresolved, as the casino is not willing to communicate with our complaint team, so that is not a good sign. If they don't communicate, there is no way of getting any issue solved, you know.

Do you experience an issue yourself there?

HI

They haven't said anything about it and they're obviously not giving a damn as they're used to doing. We're considering going to court to get our revenge on them.

If in a group you are considering proceeding against AMS, maybe update us so we can join to create critical mass and split the legal costs.

If I may add one more thing, we have been working for the past few months to update casino's review, but we have been unable to do so because the website was down all the time, and we also could not reach out to anyone there.

Thus, we set the casino as closed today.