CryptoCasino.com - general discussion (page 3)

in normal casinos there are no misunderstandings, at most questions are quickly resolved through an online assistant. take note

Are you so timid that you closed your thread in bitcointalk? Open a thread, let's chat, I see there are already 2 complaints about you ha ha, return everyone's money, you swindler!

Hello, I'm from Brazil and would like to use this casino. Is there any prohibition for my country or can I create an account and play normally?

I do not advise you to play here until they return all the deposits that they blocked and took for themselves!

Hello, have you checked the Terms and Conditions? There should be such information written there. 

However, if you would like to find out and confirm, you can also contact live chat or support if possible before you create an account. 

Or you can use the "reply" button here on the forum on any of the posts written by the casino and it will be notified that you have written to them. 

Feel free to try it and let me know.

Hey figmarcelo

Thanks for the question! Yes we do accept players from Brazil

Feel free to sign up and play as normal.

Good luck and best wishes

CC

return the stolen money!

I sincerely hope that this has nothing to do with the phony document you attempted to submit during the KYC process, if I may intervene. However, I would strongly advise you to control your temper if this is the case:

https://casino.guru/cryptocasino-com-player-s-kyc-verification-is-delayed

So much for the theft, if you ask me.

TY Radka

@figmarcelo

I hope this fraudster did not put you or anyone else off.

Have a good weekend all!

Bro, are you sane? This is a printed pdf file that was sent to me. They didn't send you anything fake, duben!

you are not competent in the matter, this casino does not accept anything! They sent him either a pdf or a printed file, these scammers did not accept any of my documents, are you out of your mind? you indulge the thieves who stole my 300 dollars and laugh with him

This casino is just scammers. This is the first time I have come across a casino that does not accept any documents to confirm your address. This casino specifically rejects all documents and takes your money for itself. They took more than 2000 dollars from me and do not give me the opportunity to withdraw them. They do not accept any suitable documents to confirm your address. I do not recommend playing at this casino if you want to save your money. SCAMMERS

the funniest thing is that the site administrators are going to meet them halfway, they accused me without evidence of printing the water bill myself, they didn't even investigate further, the administrators of this site have created a breeding ground for scammers, just like in bitcointalk

Radka has asked you already once to calm down. So, could you elaborate? Otherwise we won't have any other option just to restrict you from this forum, and of course no one would like that. Right?

As we could see written in your complaint by your complaint resolver, "I have reviewed the water bill provided by you, and it appears that the document is forged. This behavior is strictly against the casino's terms and conditions and is considered fraud." - this was the reason you didn't pass the KYC and your money wasn't credited to you, of course.

We, as forum admins, don't stay on anyone's side; we only see the facts here. So, please, try to communicate here nicely from now on.

I'm sorry that you experienced this kind of difficulty there, and hopefully our complaint team will be able to help out with your case.

Please reply to some additional questions in your complaint first, and then we will move on and start to investigate the whole matter.

Could you do that, please?

Firstly, you did not present any evidence of my fraud, secondly, you did not investigate further, I can easily pass your KYC by showing everything in detail. I am not satisfied with your answer.

Better ask this casino why they rejected other documents? and why did they decide that printing a pdf file is a scam?

Please turn to the complaint team if there is anything more they could help you with.

As I wrote before, for us as admins here on the forum, there is nothing much we can do with your case.

Unfortunately, the administrators do not want to delve into how this casino deceives its users. I have already sent 2 PDF bank statements, 2 different utility bills (photo of the original document in the highest quality + scan), a photo of a residence statement with signatures and a seal from a government agency. AND YES! EVERYTHING WAS REJECTED WITHOUT EXPLANATION OF THE REASON! I see such a deception for the first time) Even if these scammers think that some document was edited, then I can just show the original residence statement on video ... But I doubt that they will want to give my money back and the casino guru admins will want to sort this out ...

Well, I can see that you are the one who doesn't reply to your complaint, actually.🤷‍♀️

The timer is ticking, as we need some additional information, so I truly don't understand your point here.