Chipstars Casino - general discussion (page 18)

You may have seen in my previous posts that I was frustrated and critical of Chipstars Casino. However, now I have to commend them, as they paid out all my money after my account suspension.

To clarify, I was waiting for a €4,000 payout for about two months, during which their provider was conducting a verification process. In the end, it was successfully completed, and they transferred the money.

However, a small amount of money remained on my Chipstars account, and with that, I managed to unlock a €1,350 bonus. Eventually, my account was suspended, but they paid out the money in a professional manner.

I would also like to praise their employee who operates under the pseudonym John, as he was extremely professional.

That’s all from me and this casino.

I was a VIP player for five months, and you can find my experience in previous posts. In the end, they turned out to be, let’s say, fair.

Hi Vladan 🙂

Thank you for your active participation on our platform and for sharing your valuable feedback, which has helped us improve our services. We're glad to hear that you're satisfied with the resolution of your situation. If we receive approval from our provider, we’d love to see you back again as a valued player. See you soon! 🙂

Important Update!

We are excited to announce improvements to our payment system! These updates mean your cashouts will now be processed even faster. Additionally, we’ve updated our withdrawal limits to ensure a smoother experience for our players.

Here are our new standard withdrawal limits:

• 5,000€ daily
• 25,000€ weekly
• 100,000€ monthly

Please note: These are standard limits, VIP players enjoy higher withdrawal limits based on their VIP level.

Thank you very much for this update.

I will inform our data team right away about it, so it can be changed in the reviews as well.

We appreciate your effort.

I'm glad all the players were paid, but I'm not at all glad it took all this. Maybe we players should form a union 😉😀 and go on strike if the management starts paying salaries late again. I say "salaries" on purpose, because some were waiting for money, as if they were waiting for a salary...

A player waited two months to receive payment, despite previously being paid within 24 hours when he was losing money.

Other colleagues also had to wait days for payment, and despite everything we should now tell them "well done"?

What needs to happen for Casinoguru to lower this casino's rating?

Another player had his money confiscated because he is a "professional gambler". Apparently, in a casino you can only lose money, and losers are welcome...

My Mama

Please again dear Camoranesi, provide us with your username, so we can check your case and assist you in the best possible way.

We still haven't learned what your issue is at this casino, and as I can see, you don't reply to the casino representative, even though they offer you help.

Could you explain why, perhaps?

I’m really enjoying the Sugar Rush game at Chipstars Casino! The vibrant visuals and exciting gameplay keep things lively, and the chance for big wins makes every spin a thrilling experience. I highly recommend it to anyone looking for an exciting and rewarding game!

Hello, do you have anything else you like in the casino besides this game?

Could you say a little more. 

Hello dear Korbinian41

We are glad that you tried our platform and that you liked it. Sugar Rush is a popular and excellent game. Anyway, we hope that you will try our bonuses, tournaments, and other available promotions and get back to this thread with your feedback. Because now, you told us some good things about Pragmatic (indeed, they are good 😀). We hope that you will find some good things about Chipstars especially. 🙂