Casino Midas - general discussion

If you want to discuss anything related to Casino Midas, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Good I tell you my experience about the midas casino (same as jackmillion casino), so that you do not register in it and much less let yourself be fooled.

I have never managed to withdraw a single euro on this page, I have only made them throw my money away, or give it away directly to the page, it is true that it has good bonuses but they lack empathy with the client.

Well, I have requested several times the closure of my account via email and chat and they do not close it at all, excuse me the email will arrive.

Nefarious attention not to say that they laugh in my face, because according to them they cannot close the account.

I advise you not to fall because there are thousands of game pages that give them 1000 turns !!!! And if you don't want your data to be in the hands of knowing who and throwing your money, pay attention to me.

I have screenshots of everything in case you want to see it.

All the best.

If you asked them numerous times to close your account, but they still refused to do so, you may try submitting a complaint on our website so we can take a closer look at it. https://casino.guru/complaints

Hey,

Can someone please assist me with the form that i must fill in to be able to make a withdrawal? I'm struggling to get the form and on the app it keeps redirecting me to a page which doesnt work... Any help... Or is casino midas a scam?

Hello,

I suggest asking the casino's support. They should provide the best help in this case - it's the casino's app after all.

Anyway, can you paste a screenshot - in English preferably? Maybe, we can figure something out.

The site does not work from today ...

https://instantplayeur.king23midasonline.com:2072/lobby.aspx?skinid=3&downloadid=9077794&show=login

Hello Nemokind,

the link we have on the general casino page is still valid - check it out here.

Does it work for you as well, please?

Today it works, most likely there was an update in progress.

I am amazed that you were so quick to "report" the issue to our forum immediately. 🙂

Keep doing so, please.

Unfortunately this casino together with Jack Million and Spin Samba have an unethical and unprofessional behavior, they suspended all payment methods in the cashier for me both for withdrawals and for withdrawals following a win of € 10,000.00 on Jack Million! The accounts have not been closed but I can no longer deposit and withdraw!!

I've been trying for years to get my account closed and there's no way, even after telling them that I have a big problem with the game both on this page and on JackMillion, since they are the same. In the customer service they tell you that they cannot close it and they always refer you to the email vip@casinomidas.com, or support, but they never, ever answer or close the account. They tease us and laugh in our faces. It is a nightmare and you feel totally helpless with the situation. No one takes charge and you can't talk to anyone about it, because when you ask to speak to your so-called "VIP manager" (they say he has to be the one to close the account) he's never available, or he's on vacation, or sick, or He's in a meeting, or a thousand excuses they give you, but you don't talk to him or answer the mail.

IT DOES NOT COMPLY WITH SAFE GAMING IN SPAIN, in which the law requires that there be a section on the safe gambling page with its self-exclusion section.

It is impossible to unsubscribe or prohibit entry to these websites and we feel helpless in these cases.

Also, as an additional, to enter there are no buts, but to withdraw the waiting times are very long for no reason, they charge commissions and you cannot use the same method you used to enter, basically you can only withdraw by bank transfer with commission.

I've been in the same situation you describe for years. They only closed my account once, but surprisingly after 20 days they reopened it without my permission. I can corroborate everything you say because they also make fun of me with the damn email to which you are supposed to send your closure request. It is of no use, they just take advantage of the player's addiction to the fullest and without ethics.

Greetings.

Hello.

I guess there is nothing much to say, the casino should take care of players with a gambling problem.

The complaint has been submitted, so now, you should take your part and provide Tomas with further details. It's always important to ask for the self-exclusion properly, so every associated communication, printscreen, or else will be appreciated.

Hi everyone, I have a very big problem with this casino. I've been trying to close the email account since December with like 7 or 8 emails and there's no way they'll close it, it's that they don't even answer and when you talk to the Chat they tell you that they'll get back to you but the problem is not closing. The problem is that because of the problems with these games, you give me a real barbarity of money, so every day that passes, it can't be avoided and you spend all the money, what can I do?

I consider that they had to return all the losses that have occurred since the withdrawal was requested

This sounds like a serious fail to me!

Based on the information given in your complaint, I have no better response to your situation.

I'm eager to see what the casino has to say about this. 🤔

Please, do everything you can to avoid playing!

Thank you very much, but with companies like this, that's what there is... You don't get advertising and there's no way... I've tried everything, including changing my email to change a randomly typed password and then deleting that account so I can't even recover the password... but you won't get it either they don't let change even a single provided piece of information... they are unpresentable... they should be seriously penalized... they play with the lives of vulnerable people to enrich themselves... let's see how the issue ends

Luckily you've submitted the complaint! I wish I could advise anything useful to you, but it seems you've tried all.

Good morning, exactly the same thing happens to me as that person, I have been trying to unsubscribe from the casino for months and no one pays attention to me, from the chat they tell me to send emails (which I did many times) but no one ever answers, it is not normal this situation.

It's frustrating and insulting, my username is Gioto6969 on that page, let's see if my complaint is of any use.

Thank you so much.

And yes, it is the casino that you put in the link.

Hi, so if I understand correctly you have a problem with closing your account am I right ? I think it's a serious matter and casinos should approach it responsibly, and since you didn't get any replies to your emails, I don't think that's the best approach. 

So in this case I would recommend to file a complaint on this link and our team will try to help you. 

I hope you will be able to close the account. 

However, if I may ask, why did you decide to close it ? Were there any problems and would you rather avoid the casino ?