1 month agoOriginalTranslation
After filing a complaint, and thanks to the mediation of Casino Guru, I received a 100% refund of the amount owed. The case stemmed from a "non-closure" after I made my gambling addiction clear. They took a while to agree with me (I'm not going to allege bad faith) but in the end it was resolved, and I think it's fair to acknowledge this fact.
- Serious complaint resolved
- Perhaps it took longer than expected.
Automatic translation:
