ForumCasinosCasino Infinity - general discussion

Casino Infinity - general discussion (page 3)

11 months ago by sotiriskarasas21
|
3166 views 43 replies |
|
12 3
Add post
5 days ago

They keep not paying me. I gave them 3 different iban and they did nothing. In the emails some Rick every day gives me different excuses and gets angry that I ask for my money. Almost swearing at me. I have given up on them. A few days ago I opened a complaint with you. You are my last hope to get my money! !

Automatic translation:
3 days ago

You did well if you didn't get anywhere and tried to solve the situation from your side. What did the casino tell you when you gave them different IBANs? What excuses does the casino give?

I hope that we will be able to help you and that you will get your money in the end.

4 days ago

Hello, I have created an account at Infinity Casino and I have spoken to them via chat and according to them, the game is allowed for Spanish players residing in Spain. That is what they told me via chat. I have managed to win a sum of €18,000 by depositing €800 from my bank account. I see that here at Casino Guru it says that Spanish players are not accepted, but Infinity Casino says yes. In fact, they serve you in Spanish and let you select Spain as your country when you create your account. Could you help me with this please? Thanks in advance.

All the best

Automatic translation:
3 days ago

Hi, when the casino told you that players from Spain are allowed to play here, do you have any proof? I looked at the terms and I didn't see that Spain was a restricted country, so it's possible that it's fine and we don't have it right on our website anymore. I'll let our team check it out.

The casino told you that you can't withdraw or something similar, why would you want help?

Jaro
3 days ago

I am told that revolut rejects withdrawals. All my deposits so far have been from revolut. I gave them iban of other 2 banks. So far they are rejecting withdrawals and making excuses just to buy time because they think I will get angry and gamble away my winnings. They did it to me again 6 months ago, they didn't pay me and in the end I played the winnings. In the casino they think I will play the winnings again and that is why they don't pay me.

Useless casino. Shame on them!

Automatic translation:
ngeorgiou690
3 days ago

Okay, so have you contacted Revolut if they really reject your withdrawals or not? It might be a good idea to check. 

As for losing money, definitely don't do it now. You have an open complaint and we'll see where the case goes and hopefully we'll be able to help you if the casino doesn't pay you back. After this experience, you probably won't give this casino another chance. 😥

12 3

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news