Everytime you win some significant value, they will do everything to avoid payment, including adding Randomly games to forbidden bonus game list on T&C that you played during bonus.
Ive got a few games there with my name stamped on it, added by the casino after withdraw request.
Or... just closing your account for some loophole they find on their confusing and contraditory Terms.
In total they took me more then 30K that i won fairly and honestly. That money would help a lot with my kid..
1st because my country was forbbiden (after live chat say it wasnt and after they aproved my KYC). - 26K robbed and they only discovered their mistake after my withdraw request. (chat SS to prove it).
My account was then closed.
I talked with a manager, he said to create new account and i did it. He just said dont do KYC. ( Ive got Chat screenshots). By this time i was able to do some withdraws without problems.
Then for adding forbidden games to T&C after i confirm on withdraw request that those games werent there - Won 2K, 1K was taken from me. After this, i had to take several Screenshots a day (like every 2 hours or so) to the games forbidden list everytime I played there with bonus so they wouldnt scam me again on the next withdraw request.
Then they changed their casino License, and i had to do KYC. Now my country as accepted. The manager told me to do it and garanteed I wouldnt have any problem with that, regarding he knew about my duplicated account, authorized by him.
In that day, i won more then 4K and did KYC.
The result: KYC accepted and 4K taken from my account, because, according to them, the main motive was I had duplicated account, but i also violated the terms for bonus abuse. Until that day, they offered me Bonus almost everyday, includind by my VIP manager and never mentioned bonus abuse when i lost many many deposits trying to wager the bonus (40x deposit value + bonus value).
In this particular case the bonus were diary (christmas) and they encouraged you to use them. They took my money but didnt close my account (LOL, after main motive to take my 4K was duplicated account), just forbid me to use more bonus.
In the 1st assault (26k lost) and to avoid bad publicity, they converted my 24k on their coin pre-release. The problem is that the coin (BBET) wont ever be launched, and if it by any chance it is launched, will be worth zero, because they will never grow as casino as they treat their clients like garbage and building a bad reputation and people move on to other casinos after being scammed.
Their forbidden games list for bonus is retroactively added after you win with bonus money to appreend your gains. Other casinos just block the slots when you are using bonus, they dont want you to wager on.
Blockbets dont do this, so they can change the list as they wish, if a player win some good money. The list is no criteria like RTP or other. Just listing slots where people Won some money on bonus. Everytime they add one or two slots to the list... I know - "Someone got Scammed by blockbets".
Their terms says they have to date every update they do to the T&C, they dont comply with their own terms.
I even got banned from their telegram channel, for calling them Scammers and use the term Robbed. its true so...
Even without using Bonus, my payments always took about 24H (crypto). Not that quick. And after being robbed several times, even without using bonus, you always keep thinking if you win big, they will try some scheme to take that money from you. I wont deposit a single Euro there anymore.
The RTP is good, unless they changed it (96% for pragmatic and 96% for Hacksaw). In most casinos is 94%/94% or 92%/92%. Check the slots info in every game and you will get to the same conclusion. And i liked the casino layout and providers available.
They Should be close to bankrupcy, they downgrade the Max Withdraw limit to 500$ daily and are not paying zealy contest and not paying to Bbets owners, always postponing casino coin launch.