BitDice Casino - general discussion (page 6)

That's great but have you ever felt satisfied in a casino? Write about that 🙂. You know, sharing important hints does not mean telling me which is the worst and then keep repeating that. It's about providing useful information to the whole community instead.

I'm sorry you picked up a bad casino. Next time, pay attention to the review, please. I hope it will be better.

Hello,

I remember that approx. a year ago the casino has quite a good score and was rated as a good one at least - not anymore. 🙁

I believe that you should submit a complaint, just tap/click this link, provide all related communications and we will try to help you out.

Yes, the casino deliberately blocks users in the chat who can present the casino in a negative way. I talked on Bitdice with one user, he also had such a situation, he also filed a complaint so that the guru casino team would help him, which I advise you. I also opened a complaint and managed to get my funds back. They also delay withdrawals for various reasons or simply ignoring the player.

Then I urge you to submit the complaint - just click or tap this link, and get the chance to get helped by our complaint team members.

I truly think that it's worth a try.

Let me know what you think about that.

Because there are consequences for each unresolved complaint. Read about that right here.

No pressure though the complaint can help adjust the casino's score through.

My case was last year in the summer. I received the money on the 3rd day after I completed the transaction for the withdrawal of funds. But during these three days, I constantly wrote to Bitdice support, referring to the fact that I would leave a bad review about them and file a complaint on the Casinoguru website. And only after creating a complaint on the Casinoguru website did we start a dialogue with a Bitdice representative and I managed to solve my problem. Until that time, I was ignored both in chat and by email. I will send you a link to my complaint for you to read. Sorry if you didn't understand everything from my answer. My English is bad so I use a translator.

Link for my case

https://casino.guru/bitdice-casino-player-s-withdrawals-have-been-delayed

Yes you are right. Haven't visited the Bitdice website for a long time. I logged in now and saw that the sports section is now completely absent there, there is no player chat. Now it really looks like a SCAM.

In fact, there are quite a few scammers that I have personally experienced

Hello,

I think you missed the part saying

"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."

But that's ok, if you are not interested don't do that, but it feels pointless to complain only here on the forum to me.

Good luck.

Hi, I've moved your post under this particular casino that you seem to have a problem with. The fact that withdrawals sometimes take longer is a reality. This can happen due to a number of factors, so don't think negatively right away and be a little patient when it comes to them.

However, I understand your frustration, because according to my information, this casino stopped paying players from one day to the next. If you're interested, you can also check out the article: https://bitcoincasinokings.com/news/bitdice-casino-down-news-2023/

In your case, I suggest you open a complaint where we will try to help you. You can do so at this link: https://casino.guru/complaints 

However, since the casino is closed, there is probably little chance that the it will get back to you. 

Anyway, did the casino give you any reason why you can't withdraw your money ? Has your account been verified yet ?

I think such information would be useful.