BitDice Casino - general discussion (page 5)

Earlier I wrote that. There is no screenshot, but I was mistaken, it turned out to be in the phone

Account blocked after submitting a withdrawal request

And he doesn't answer emails

So do I understand it correctly that you haven't managed to withdraw the winnings and your account is blocked now?

Exactly to the point

Everything is just like that

You probably missed the information about the complaint process, but that's alright, I'll repeat it because I think you should submit one.

"Learn more about the process here and let me know what you think about it."

Meaning, if you feel you need our help, kindly submit the complaint here and wait for further instructions, also try to explain the whole situation again there.

HAve you ever got contact! I have just been blocked after withdrawing 2000…..Ignored me for days and now terminated my account….

Exactly the same has happened to me…. I withdrew 2000 and after days of no contact I made a complaint and am now blocked and unable to access my account…. Shocking -

I always find this very strange when players get paid some part of their winnings and then they get banned for some reason. You either did something bad and you shouldn't be paid at all or you did nothing wrong and then they should pay you everything you won. (if there weren't any win limits applied)

I have done nothing wrong… they are scammers

We should be able to learn more via your complaint, I hope we will find out what was wrong and possibly help to sort it out 🤞

They don’t reply so what can I do? They are doing this to all players since December… stealing money and then deactivating account… I want them exposed so no more players lose funds

Hello, I am very sorry and understand your frustration. You say it is concerning many players since December and also you mentioned you are used to play in this casino for long time with verification two years ago. If you haven't experienced previous problems in the past I wonder they would suddenly act unfairly. There might be many reasons why it is happening especially in this busy Christmas month and casino can be facing some inconveniences now (btw casino has a good reputation and 18 solved cases as you can see yourself). I agree that you have a reason to be angry now because of cutting you off what should not normally happen but please stay patient for now. We giving casinos two weeks for verification process and for withdrawal. Let's see if Krisitina invite the casino to your communication and if they accept the invitation to your complaint and clarify the situation. I wish you good luck✨

Hello zor75,

I feel that you could use help. Do you still have an active balance in our casino account? If the answer is yes, feel free to submit a complaint, and we will try to find out what happened.

I guess that you have not received any explanation, have you?

Hello,

I think I can partly understand that you fall into the idea that we should act somehow. Sadly, this is wrong, and we can't. But to support players we review casinos and offer free pieces of advice, and warnings.

We do our best to provide honest casino reviews, and we deal with players' complaints for free, but we are not an official authority or lawyer company. We can't sue casinos, we can't close them, we can't report them - you, the players can, on the other hand.

Furthermore, you have not submitted a single complaint yet, so we are not aware of any issue you experienced. What do you expect us to do? Kindly read about the complaint process right here, to gain some knowledge to help you understand how things work, or alternatively, turn to the licensing authority, please. 🙏

Hello, I have come to report my problem, what happened was the following: I was recommended a casino with a no deposit bonus of 100 free spins, I am talking about BitDice Casino. I managed to fill the betting bar (wagger bar) to be able to withdraw what I won, which was all good, they transferred the amount of the 100 free spins to my casino wallet, I made the withdrawal to my lemon wallet, 10 days ago, and today when I want to enter the casino, SURPRISE, they deleted my account. I await an answer if it is not a SCAMMER casino, and if not, I will leave you my experience so that you do not waste time with the 100 free shots (I was there for 2 days to fill the wagger bar 100%). Thank you for giving me a space on your page to tell my experience with this casino.

I guess that you have not invested some time to check out the casino, reviews, or other players' experiences in advance, have you?

Now you know you should, so please check every casino you'd like to play in here or on another review site. Do not play unprepared. Check the BitDice's reputation, right here. 🙁

I'd say that in this case ut is quite good that the casino closed your account, you should find yourself a more decent casino to play in.

Hi there,

I guess we can say that we've also noticed issues:

https://casino.guru/bitdice-casino-review#tab=js-tab-reputation - check the reputation.

Finally you noticed it

Feel free to update us about any important hints you may come across - about any casino.

Every help is appreciated!

I already wrote to you

What is this the worst casino in the world