ForumCasinosBetsolino Casino - general discussion

Betsolino Casino - general discussion (page 2)

3 months ago by davex3
|
27344 views 560 replies |
|
1 2 3...29
Add post
davex3
2 months ago

Im also from the Netherlands and they didn’t cashier my withdrawal requests for more than a week now. Did you receive your money already?

2 months ago

The same issue here, but with a little difference. I wasn’t able to upload my documents for verification. There was an error in the website constantly. So I’ve sent en email and they replied me with the option to send my docs with email. After sending my docs a received a confirmation with the message that my account would be verified within 48 hours. I’m more than 72 hours waiting now and still didn’t get an email that my account is verified, neither I can see it is on the website in my account section.


my withdrawal request is pending for more dan 4 days now.

2 months ago

Do you have any updates regarding your verification and withdrawal by now, perhaps? Please, let us know.

Romi
2 months ago

No there are no replies on the emails I’ve sent them. Neither confirmation of my verification procedure or the status of my pending withdrawals.

Boyke123
2 months ago

What does the live chat say?

I'm still waiting for my verification. Apparently it should be done today.

Automatic translation:
Post by Boyke123 was deleted
Boyke123
2 months ago

Live chat is now available. They don't work on weekends.

I asked about it today and was told that my verification would be completed by 5 p.m.

Automatic translation:
xSerious169
2 months ago

Ive just chatted for the first time in my Betsolino career, thanks for your tip.


the chat host says my account is fully verified, but they can’t handle withdrawal questions in live chat. Therefor I have to send an email to another e-mailadres. I just sent the email and will wait for reply.

Boyke123
2 months ago

But that's good.

Please keep us updated, I hope both of our payouts will be processed quickly.

Automatic translation:
Boyke123
2 months ago

I haven't 🙁

davex3
2 months ago

What is the status of your payout? Still 'pending'?

Or has the casino paid and there is a problem with the payment service provider?

your first payout arrived straight away?

Automatic translation:
xSerious169
2 months ago

Its processed, at least what it shows.

They say sorry for delay, that all.

Yes, very fast, few hours.

davex3
2 months ago

Then it will definitely arrive, don’t worry!

Automatic translation:
Boyke123
2 months ago

They dont reply, I send them email 1 week ago, no answer

davex3
2 months ago

And what does the live chat say?

That's pretty funny.

Automatic translation:
xSerious169
2 months ago

They say sorry for delay, that all.

2 months ago

I made a withdrawal request on Friday. I can let you know when it will be processed

Automatic translation:
2 months ago

#755 noda 400EUR 2024-06-13 12:27:01 Status: OK

Still havent received it, shows ok for 2 weeks now

davex3
2 months ago

But then the casino paid and the error lies elsewhere.

Automatic translation:
davex3
2 months ago

Which method did you use for the withdrawal? It shows the casino has sent the money… In my case the withdrawals I requested are still on ‘pending’.

xSerious169
2 months ago

I dont know, from my side I did everything good

1 2 3...29
Go to pageof 29 pages

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more