1 year ago
Im also from the Netherlands and they didn’t cashier my withdrawal requests for more than a week now. Did you receive your money already?
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Im also from the Netherlands and they didn’t cashier my withdrawal requests for more than a week now. Did you receive your money already?
The same issue here, but with a little difference. I wasn’t able to upload my documents for verification. There was an error in the website constantly. So I’ve sent en email and they replied me with the option to send my docs with email. After sending my docs a received a confirmation with the message that my account would be verified within 48 hours. I’m more than 72 hours waiting now and still didn’t get an email that my account is verified, neither I can see it is on the website in my account section.
my withdrawal request is pending for more dan 4 days now.
No there are no replies on the emails I’ve sent them. Neither confirmation of my verification procedure or the status of my pending withdrawals.
What does the live chat say?
I'm still waiting for my verification. Apparently it should be done today.
Ive just chatted for the first time in my Betsolino career, thanks for your tip.
the chat host says my account is fully verified, but they can’t handle withdrawal questions in live chat. Therefor I have to send an email to another e-mailadres. I just sent the email and will wait for reply.
But that's good.
Please keep us updated, I hope both of our payouts will be processed quickly.
What is the status of your payout? Still 'pending'?
Or has the casino paid and there is a problem with the payment service provider?
your first payout arrived straight away?
Its processed, at least what it shows.
They say sorry for delay, that all.
Yes, very fast, few hours.
Which method did you use for the withdrawal? It shows the casino has sent the money… In my case the withdrawals I requested are still on ‘pending’.
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