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Betsolino Casino - general discussion (page 2)

 by davex3
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73,662 views 627 replies |
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davex3

Im also from the Netherlands and they didn’t cashier my withdrawal requests for more than a week now. Did you receive your money already?

The same issue here, but with a little difference. I wasn’t able to upload my documents for verification. There was an error in the website constantly. So I’ve sent en email and they replied me with the option to send my docs with email. After sending my docs a received a confirmation with the message that my account would be verified within 48 hours. I’m more than 72 hours waiting now and still didn’t get an email that my account is verified, neither I can see it is on the website in my account section.


my withdrawal request is pending for more dan 4 days now.

Do you have any updates regarding your verification and withdrawal by now, perhaps? Please, let us know.

Romi

No there are no replies on the emails I’ve sent them. Neither confirmation of my verification procedure or the status of my pending withdrawals.

Boyke123

What does the live chat say?

I'm still waiting for my verification. Apparently it should be done today.

Automatic translation:

Live chat is now available. They don't work on weekends.

I asked about it today and was told that my verification would be completed by 5 p.m.

Automatic translation:
xSerious169

Ive just chatted for the first time in my Betsolino career, thanks for your tip.


the chat host says my account is fully verified, but they can’t handle withdrawal questions in live chat. Therefor I have to send an email to another e-mailadres. I just sent the email and will wait for reply.

Boyke123

But that's good.

Please keep us updated, I hope both of our payouts will be processed quickly.

Automatic translation:
Boyke123

I haven't 🙁

davex3

What is the status of your payout? Still 'pending'?

Or has the casino paid and there is a problem with the payment service provider?

your first payout arrived straight away?

Automatic translation:
xSerious169

Its processed, at least what it shows.

They say sorry for delay, that all.

Yes, very fast, few hours.

davex3

Then it will definitely arrive, don’t worry!

Automatic translation:
Boyke123

They dont reply, I send them email 1 week ago, no answer

davex3

And what does the live chat say?

That's pretty funny.

Automatic translation:
xSerious169

They say sorry for delay, that all.

I made a withdrawal request on Friday. I can let you know when it will be processed

Automatic translation:

#755 noda 400EUR 2024-06-13 12:27:01 Status: OK

Still havent received it, shows ok for 2 weeks now

davex3

But then the casino paid and the error lies elsewhere.

Automatic translation:
davex3

Which method did you use for the withdrawal? It shows the casino has sent the money… In my case the withdrawals I requested are still on ‘pending’.

xSerious169

I dont know, from my side I did everything good

Boyke123

Bank transfers

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