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Betsolino Casino - general discussion (page 2)

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1 year ago
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davex3
1 year ago

Im also from the Netherlands and they didn’t cashier my withdrawal requests for more than a week now. Did you receive your money already?

1 year ago

The same issue here, but with a little difference. I wasn’t able to upload my documents for verification. There was an error in the website constantly. So I’ve sent en email and they replied me with the option to send my docs with email. After sending my docs a received a confirmation with the message that my account would be verified within 48 hours. I’m more than 72 hours waiting now and still didn’t get an email that my account is verified, neither I can see it is on the website in my account section.


my withdrawal request is pending for more dan 4 days now.

1 year ago

Do you have any updates regarding your verification and withdrawal by now, perhaps? Please, let us know.

Romi
1 year ago

No there are no replies on the emails I’ve sent them. Neither confirmation of my verification procedure or the status of my pending withdrawals.

Boyke123
1 year ago

What does the live chat say?

I'm still waiting for my verification. Apparently it should be done today.

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Boyke123
1 year ago

Live chat is now available. They don't work on weekends.

I asked about it today and was told that my verification would be completed by 5 p.m.

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xSerious169
1 year ago

Ive just chatted for the first time in my Betsolino career, thanks for your tip.


the chat host says my account is fully verified, but they can’t handle withdrawal questions in live chat. Therefor I have to send an email to another e-mailadres. I just sent the email and will wait for reply.

Boyke123
1 year ago

But that's good.

Please keep us updated, I hope both of our payouts will be processed quickly.

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Boyke123
1 year ago

I haven't 🙁

davex3
1 year ago

What is the status of your payout? Still 'pending'?

Or has the casino paid and there is a problem with the payment service provider?

your first payout arrived straight away?

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xSerious169
1 year ago

Its processed, at least what it shows.

They say sorry for delay, that all.

Yes, very fast, few hours.

davex3
1 year ago

Then it will definitely arrive, don’t worry!

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Boyke123
1 year ago

They dont reply, I send them email 1 week ago, no answer

davex3
1 year ago

And what does the live chat say?

That's pretty funny.

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xSerious169
1 year ago

They say sorry for delay, that all.

1 year ago

I made a withdrawal request on Friday. I can let you know when it will be processed

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1 year ago

#755 noda 400EUR 2024-06-13 12:27:01 Status: OK

Still havent received it, shows ok for 2 weeks now

davex3
1 year ago

But then the casino paid and the error lies elsewhere.

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davex3
1 year ago

Which method did you use for the withdrawal? It shows the casino has sent the money… In my case the withdrawals I requested are still on ‘pending’.

xSerious169
1 year ago

I dont know, from my side I did everything good

Boyke123
1 year ago

Bank transfers

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