BetOnRed Casino - general discussion (page 3)

So it can be quite a nice bonus. How did you find it ? 

Were you able to withdraw any money from this bonus or did you continue playing with the money ?

Hello, I can't write a complaint about them

And they stopped communicating completely! I don't want to leave 20,000 to thieves. I'm looking for what can be done with such scumbags.

I sent them all the required documents. And they kept saying that there was a problem with the payment provider. 2 months. And now they are totally ignoring me.

Can you advise what I should do?

May I know what the problem is that you cannot write a complaint to the line I posted? Is it something technical?

As for the money, I certainly wouldn't leave it alone either, unless you are of the opinion that there was no mistake on your part. When a casino repeats the same thing over and over for two months, it's definitely not pleasant, especially when they start ignoring you.

Could you please let me know why a complaint cannot be filed? I will wait for a response.

Good...

How do I cancel an account at red on bet?

Compliments

Hello, I think that would be the best question to ask the casino support when you want to cancel your account. Alternatively, isn't there something about closing an account written in the Terms ? 

Usually you need to send an email saying you would like to close it, but casinos may have different ways of doing this, so I would recommend contacting them. 

However, why do you want to do that? Of course you don't have to answer if you don't want to, I'm just asking out of curiosity. 

I'm more than 6 days away from making a withdrawal of 50 euros, and they always say the same thing

Qjw I have to wait.. they said 72 hours and now it's been 6 days….

Hello there. May I ask if your account has been fully verified in this casino? It can take a bit longer to withdraw the money, especially if it's the first withdrawal. The casino actually needs to check all the documents needed for the verification to be done. Have you had any successful withdrawal before, or is this your first attempt?

How can such a company "work" considering all the complaints about stalling tactics on withdrawals?!

Not only does this casino demonstrably try everything to prevent payouts, it also buys reviews - every blind person can recognize that, for example. on Trustpilot (Poles in particular are obviously very receptive to such actions)!

I myself have recently had a very bad experience when it comes to payouts and I will do EVERYTHING to ensure that this casino's illegal activities become public!!!

BetOnRed will have a lot of regrets about ultimately cheating me out of more than 60k......

I feel it's only natural to ask what happened.

Not only that, we might help you if the cause is fair. Let's give it a try.

What is the point of a (justified) complaint if BetOnRed has already achieved what they intended with their fraudulent tactics - namely that the entire credit has already been lost - partly due to the anger over this tactic? We're not talking about peanuts here, but in my case demonstrably over 60k!!!

Something like that shouldn't be allowed and Casino Guru should actually be there to stop it and hold such casinos accountable!

If you lodge a complaint in this case, our team will try to help you with your situation. It would certainly be preferable than just going on and on about how the casino cheated you out of a lot of money. Of course, we can't force casinos to do anything, so I don't know if that's how you look at it. It would also be best to be patient during the whole process and wait for it to be resolved and certainly not gamble and lose money. 

So why don't you go ahead and file a complaint ? You can do that here. 

HI,

Does anyone have the contacts for this casino?

I want to take them to court, despite having self-banned from their group and from all the Italian sites they didn't want to get me back all my deposited money, but leading me to accept the 20% refund because I needed the money.

they played on my depression... just the fact that they accepted the 20% refund implies clear guilt and admission of this.

thanks for the help

Greetings

Hello,

Did you check the safety index? It says:

OWNER: Uno Digital Media B. V.

Hope it helps you somehow.

I made a deposit of 50 euros at betonred casino and received a second deposit bonus of 27 euros.

Total 77 euros

I started and was betting on a slot machine and the money was down to around 23 euros.

From there I started to earn but I couldn't make a withdrawal because I had to redeem the bonus I received 40 times, so I had to redeem the amount of 966 euros.

continued to win I completed the spin and I won about 2500 euros or so.

I unfortunately, however, the moment I completed the withdrawal limit, the amount of 2300 euros was deducted from me on the grounds of the casino that the maximum amount of profit from bonuses is x10 the amount I received as a bonus, i.e. 10x27=270 euroς .Read the bonus terms and conditions on the casino page and didn't see anything like that about a maximum amount of bonus winnings.

I should note that the bonus I received was a second deposit bonus.What do you advise me to do?

The casino insists it is valid maximum amount winning

.

Hi, I see you have a problem with the bonus. According to what I saw on the website, the casino has it written in their terms and conditions, so I'm afraid it's there. 

However, the casino left you €270 to withdraw ? 

Definitely file a lawsuit, because as I have mentioned many times, BetOnRed tries absolutely EVERYTHING to avoid payouts - or in your specific case, refunds!!!

And as you rightly mentioned: The fact that BetOnRed agreed to a 20 percent refund is also an admission of guilt!

It's a shame about your winnings, because even if BetOnRed wasn't "lucky" enough to be able to refer to the terms and conditions, the casino would have used other excuses or hypocritical reasons to avoid having to pay out your total winnings...

This is absolutely nothing new at BetOnRed, because I too am a sufferer, but thank God I can prove everything and therefore there will be a lawsuit!

An absurd detail on the side is that BetOnRed does not adhere to its own terms and conditions, but in this case it refers to them! Just how it suits the casino.........

If you tell me what the purpose of a complaint is in this case, I will be happy to do so!

However, I have no desire to get my deposit amount back - which is small compared to my very high winnings - and so the only option is to take legal action!

If you see this differently, let me know as soon as my lawyer takes action, everything will take its course!

By the way, "patience" is not appropriate here or actually not necessary, because if BetOnRed does not adhere to its own terms and conditions (in this case regarding payouts), that is a breach of contract and nothing else!

First and foremost, I insist on my winnings, but it is also very important to me that the public or any interested parties who want to play at BetOnRed are warned about this, otherwise they will suffer the same fate as me (in the event that they are lucky enough to win)!

According to what I read and therefore to my post that you responded to, I saw at the time that you said that the casino cheated you out of money, but you also said that you lost all your credit. 

What I meant to say with the complaint I suggested is that if you have a problem with the casino, you have the option to try to contact us and we will try to help. Because if it's just about you saying that the casino is cheating you out of money and you don't do anything about it, I don't think that's the smartest thing to do.

Anyway, I didn't know you contacted a lawyer. That's why I tried to recommend our help but if it's the case that you lost the money then it would be difficult and I don't think it would be possible to help from our side. 

However, if something like this happens again in the future, don't hesitate to reach out to us and if you have money in your player account and you have issues, at the very least you can try to work it out with us.