BetOnRed Casino - general discussion (page 10)

hello is that normal when you play a game and if you go and come back to continue the same game reels from the game to have changed?is that mean is start all over again?that means rtr of 95% gone.fake game.well this happen to mega win casino in a game of pragmatic.i test to other casinos and reels stayied same without change.

I have problems with withdrawal, is it normal?

Hi, what specific problems do you have with the withdrawal, can you describe it to me more? You can't enter, you wait for a long time and the casino doesn't respond or is it something else? 

Explain to me your situation and I will try to help or advise you if possible.

Hi all,

This is a Bad but funny casino. After having sportsbook Bets Voided, Casino rewards not given, Bonus with Fake requirements, Dissimulated requirements asking for 40x but being 80x and sending them a complaint to which they answered "thank you for your complaint, but we can do whatever we want according to our Terms of service, we are not liable for anything" and me saying they can delete my account because i would not use it anymore, they called me on my personal number several times during the last 2 days offering bonuses and free spins with more shady requirements if I keep depositing 😂, and were surprised when I said I would not play on a shady casino anymore. What a Joke of a casino that is BetonRed.

These are some serious aligations, I would say.

Is there any possibility you can prove those, perhaps?

If it is clearly stated in the bonus terms that the wagering requirement is 40x, how can they change it to 80x? I would like to know.🤔

So, you didn't deposit anything at the end and closed your account there?

It is not meant to be an accusation, just the bad experience i had and some friends of mine went through a similar experience. I can certainly share at least 3 phone numbers that called me, during the last 2 days. I reached out to support to delete my account, and complained about what happened, they just kept stalling and ended up saying they would just block my phone number from the list and hopefully I wouldn't want to delete my account since they wouldn't call me or end anymore.

If it is clearly stated in the bonus terms that the wagering requirement is 40x, how can they change it to 80x? I would like to know

I would like to know that as well, but I will explain. The bonuses requirements are always either 35x or 40x. It says on the bonus requirements that Live games count 0%, and other games like Plinko, mines etc count 10%, which is understandable. The problem is that when you play slots it only counts 50%, meaning the 40x is actually an 80x, because each of your bets only counts 50%, 40/0.5=80.

I would glady prove this further, but I will not be depositing anymore, because I am sure I won't see my money again. They Requested a KYC for the 3rd time, and doesn't make any sense. I understand having to do KYC, but doing KYC almost every month or every withdrawal? This is the only casino that has asked me to complete Kyc more than once, and they just claim they have no information about any KYC that I have done. I asked them to delete all my date, they claimed they can't, because GDPR regulations state they must keep players data for a minimum of 5 years, my last withdrawal was 1 year ago when I stopped playing, there is 0 chance they don't have my KYC saved, they are just making it hard to withdraw, and they do this to everyone that tries to withdraw.

They only allow withdrawals after KYC, since i have withdrawn before, one would assume that obviously i made KYC a minimum of 1 time, but they claim no. Because of all the above, i won't be using again.

Not to mention that, out of all casinos that I have tried, this is the one that has literally the worst bonuses and rollover. I am astound as to how their rating is this high here. Everything is subject to high rollover. Even the deposits, which normally carry out a 1x rollover in 99% casinos, here it's 3x or 5x. All bonuses, free spins and free bets are subject to 40x wager. They offer you a deposit bonus + some free spins (worth a staggering 3$), and you have to complete 40x the deposit + 40x the free spins. It's just insane if you ask me. Even their weekly cashback, which is an extremely small % of our losses, is subject to rollover.

I have tried other casinos recently that offer far more bonuses and cashback with much less requirements or even no requirements.

I surely understand your point here. No worries.

After I read all your posts, I believe that it would really be for the best to move to another casino, because this one is clearly not for you, and I get it.

I just hope that you will be able to stop receiving the calls and offers you said you do, so there is a peace of mind of yours.

Let's move forward, though. Which casino would you say it's your favourite now?

Right now, none. I only use Betclic and Betano because they are well licensed. I am going to stick to Sportsbetting only. Any casino you might recommended? If it has sportsbook included it would be better.

The best way to find some good casinos is to browse our section with the most recommended ones and use the filters you'd like to choose.

You can always read the full reviews of each casino, user reviews, and all the information from players on our forum as well. Unfortunately, we don't include reviews of the sports betting side at online casinos, as we don't have any branch dealing with sports.

I believe that this way you can gather all the information and choose the best one for you.

Let us know if you find some casinos you find interesting, please.