Beem Casino - general discussion (page 6)

They've got some big issues with their casino. The cooperation was great at the beginning and they also had high rating on our website, but it's declining since the beginning of this year. They also had many complaints from players about pending withdrawals. My guess is that they're going to close the casino or it will remain a zombie casino (dead customer support, no promotions, no activity at all, slow or no withdrawals).

Thanks for the answer, have a good day

I just noticed that they have removed their seal of Curacao EGaming. This does imply that CEG has revoked their license probably as they were always showing the license on their website with the green check.

Probably just like Daniel mentions, casino is either having serious problems on finance which makes them unreliable to gamble. Or the casino has made enough profit to its owners and is closing down leaving all the players stuck.

For the players who paid with Credit/Debit card, it could be worth a shot for chargebacks if the casino is not paying out as it would be scam/service not received. Worth a try if you give up with them!

You may be right.

Just allow me to point out that once you made a chargeback, you may find that other casinos will not be happy to let you play. You may find it difficult to find a new casino.

Casinos do not like chargebacks in general.

Hi Radka,

Thanks for explaining that but if the player does not get his/her money he won and the casino is unavailable for comments/help, as a player you have to do something to get your money back from them. A chargeback is quite an easy and cheap way to claim your funds back as Legal Action would be very expensive and probably not worth the time and energy.

What could be achieved with chargebacks is that if many players file them for not getting their payouts/wins, the merchant could get blacklisted by Mastercard/Visa which will harm the casino more and get investigations. That way it would be a bit harder for players to pay this casino if they want to gamble here.

And if other casinos do not want you to gamble their as they are 'informed' by Beemcasino, it would be their loss I believe as they probably are not trustworthy I think.

Somewhere I wish that Curacao based casinos where like Maltese as those are much better regulated and controlled in most cases.

Hi Yousst,

I think that those chargebacks should serve as the last resort. Other than that I agree with you mostly.

I would be the last person who wishes to encourage players to keep or start playing in bad and dishonest casinos. But taken from the other side, the player who made some chargebacks may seem untrustworthy to the casino. Honestly, I think casinos do not really care what makes you opt for the chargeback, their staff has hands full of KYCs and verifications, I guess.

We do not live in the perfect world. I also wish that the Curacao regulator takes a better example from its Maltese counterpart 🙂.

I would like to ask the participants of the forum . and if possible the casino will answer me themselves because I write to the support and I don't get any answer I've been begging them for some time to verify my profile and pay me the sum of 500 euros .I keep writing to their support but with no response.my account history shows strange transactions which i think i haven't made any withdrawals.which i keep asking them but no one answers me.just to tell me what is happening, what are those transactions, if i paid will or not if my account is verified.absolutely wrong attitude towards customers.I deposited via bank transfer but on their website I cannot withdraw my money even via bank transfer.I would like to ask forum participants if there is another case like mine ???

maybe you losted password at account and somebody made strange transaction?

I'm not !!!!!I had closed my account for a while.on which I logged back in and made a deposit I went into history and saw that transactions were made on the same day.one from 550 euros.and one from 73 euros when i ask them what these transactions are, no one answers me anything for the amount of 500 euros that i want to withdraw, no answer either

even if someone has logged into my account, how can the amounts have been withdrawn and when i ask for withdrawal my winnings can't be withdrawn????

Here's a look

Not only that, there's also one for 10 euros

Those suspicious withdrawals, can you track which payment option was used? I would consult with your bank or with your e-wallet provider as well.

What do you think?

Anyway, it's good you've submitted the complaint. I hope we will be able to sort things out. I can imagine that it will take some time, however.

I can't verify it in any way as these amounts were not even paid to me.I ask the casino, they don't tell me anything.on the site it just comes out that no transaction number no nothing.How these sums were paid as even my profile doesn't is verified.When I asked to withdraw the sum of 500 euros they told me that I have to wait for the profile to be verified and then.and to be honest I don't even hope they pay me 500 euros .To me this is a complete scam.I must have sent 100 requests without getting a response

Given the fact that they lost their License (Curacao EGaming is no longer their Licensor) I think that the casino became shady as also the score on this site dropped due to unresolved complaints, no payouts and unreachable casino.

Hope you get your winnings.

Only this appears on the site, but where they were paid, who they were paid to, how they were paid, no, I can't honestly tell you what's going on on this site

Yeah, I don't even hope they pay me anything

They completely ignored me and didn't answer any of my questions. This is the first time I encounter such a wrong attitude. Apparently they hope to raise as much money as possible and close the site

Just one more question. Can you tell me how they can work without a license? It means they are scammers, they work illegally

Yep I also got tricked by some of those casinos.

But Curacao based casino are not always the safest and fair casino's. This casino had a license but that got revoked, probably because of all the issues players were encountering on the casino.

A casino could operate without a license or use a fake license, those are not fair and should be avoided at all costs as they might have fake slots and could not pay your winnings back. On Casino Guru a lot of casinos are available with reviews so I strongly recommend you to visit this before you register on a casino to avoid painful situations where you might win great but never get the money.