Forum Casinos Beem Casino - general discussion

Beem Casino - general discussion

6 months ago franztheuerw
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6 months ago

a month ago my account was blocked without giving a reason. I was told in the chat that I would get an email with the reason. nothing until today. has anyone else had such experiences with beem?


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franztheuerw 6 months ago

asked again today in the chat. My account has been blocked for security reasons. you don't know more yourself.

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franztheuerw 6 months ago

Hello, I would try contacting the chat on a daily basis. Did they tell/write you for how long does it usually take?

franztheuerw 6 months ago

Honestly, I don't think they'll tell you more. Did you have any balance in the casino or pending withdrawal?

Radka 6 months ago

I will be informed in the next few days, they said, it is now more than a month.

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Daniel 6 months ago

92 euros


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franztheuerw 6 months ago

Well, I'm really looking forward to hearing what security reason they found and needs to be evaluated for more than a month. I checked recent user reviews and someone mentioned that they have too many players to handle at the moment. Not sure if it is related, however.

6 months ago

I just wanted to register but then I read that I can pay out a maximum of 10 times what I deposited? Sounds unfair.

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kaischildhauer 6 months ago

Hi, it seems you're talking about the 1st deposit bonus terms and conditions. This is a commonly used rule and it's alright.

5 months ago

The ten times the deposit you made is for all winnings with an active bonus. I was disappointed when trying to withdraw 1400 € that I had won while I had a 220% deposit bonus in effect. I had paid 70 and got 154 in bonus and could only withdraw 700 €. Should have read the terms better I guess, but I never could have imagined such a drastic capping. But I now see how they can have so generous bonuses 🙂

Edited by author 5 months ago
5 months ago

This casino has been proven to be very perfidious in cheating. Hands off ! Dishonest and unprofessional.

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erikolsen 5 months ago

Hello,

I remember several players talking about how they ignore every bonus offer just to make sure that in case they win there will be no "max cash out" or anything similar 🙂.

I'd say it's the easiest way. Every casino can have a different T&C, plus some special one for each kind of bonus... 😀 (speaking in general)

Anyway, have you already received your €700?


5 months ago

No I haven’t but I recon they don’t need to cheat customers outright if they have terms that limit most of the payouts to 10x whatever the customer deposited last. 🧐 They have these really fat deposit bonuses (I used a 220% for my 70 € deposit) all the time so I recon most payouts will be limited like mine.

I’ll keep you posted on my last 700 €.

Edited by author 5 months ago
erikolsen 5 months ago

Yeah, it sounds reasonable to me 😀.

(Thank you in advance for keeping us updated.)

5 months ago

Still waiting for them to process the 700€ / 7000NOK payment i mentioned. Got this answer after not getting an answer in the chat that was down at the moment: They mailed me:


I’m not amused.file

erikolsen 5 months ago

So how long time have you been waiting in total?

5 months ago

file12 days since I first demanded a withdrawal… They will speed it up…

Edited by author 5 months ago
erikolsen 5 months ago

Well, I'm eager to see what this speed-up means in practice...

5 months ago

I’m not a fan of escalating but I asked them if they preferred a complaint or a formal dispute, so I hope they get the message. This does not look good though.

file

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