888 Casino - general discussion (page 5)

Have you explained to them that they have already received the documents from you and why do you have to send them again? Are they the same ones you already approved or not? 

Could you please answer again here on this link? (click on the green letters)

Because if you don't, we won't be able to help you.

Of course! They tell me they received them and are in verification and ask me for them again!!! They contradict themselves! They just don't want to PAY!!

I also thought. So use the link I posted in my previous reply and answer Dominika so she can help you. If you just keep writing to me on the forum, no one will help you. 

good morning, it's been 2 weeks since I made 3 withdrawals on 888 casino...but still today nothing...I write to their customer service and every time they tell me wait 24 hours...

Oh, I'm sorry you've been waiting 14 days for your money. I probably would have expected a better explanation from the casino than that I have to wait every single day and nothing happens. Is this your first withdrawal? 

Anyway, it's a good step that you opened a complaint because our team will try to help you. 

I hope it will turn out well and you will be able to be happy with your money.

I've been waiting since January 9th!

Clearly we've had this conversation, this reply wasn't directed at you.

However, I would like to tell you that I have already warned you several times that you have to reply to Dominika in your complaint: https://casino.guru/888-casino-it-player-s-withdrawal-is-delayed-3 that you have filed with us so that she can continue to help you in your case, and you still have not done so. The last time I say that if you do not answer it will be closed and therefore assistance from our side will not be possible. I don't know how many times I have to say it and if you can find the time to write to the forum I don't know why you don't do it in your complaint.

here of course one can only sympathize and carefully check the casinos where one wants to play, I have been on the game from the very beginning, because I am confident in their integrity.

Do you always check all the casinos you play at? What are your criteria that you use when choosing where to play? 🤔

They scammed me on 888casino!!! 955 euros, I sent documents 3 times!! Not even an email!!

Hi! I sent everything 3 times and it's been 2 weeks since I received an answer!!

I can't access the link!

If you couldn't get to the link why didn't you write it sooner. It was your own complaint that you had open so even if you didn't go through my link I warned you about it several times to reply to Dominika. Without that we can't help you if you don't cooperate with us.

Yes but how do I contact Dominika?

Nothing!! I sent 8 documents 3 times no email!!

It looks like they're crediting..

Hello,

calm down, please.

Not sure whether you still need to get in touch with Dominika, but I think you should remember that you can always find all your accepted complaints in your account details:

All emails you need are to be found in each complaint. 🙏

In any case, I'm glad the withdrawal was authorized. Make sure to let us know once the money hits your end!

Hi I would like to contact Dominika for a missed withdrawal from 888 casino of 955 euros from January 9th thanks

Hi, follow the instructions I left you. If it is still actual.

I will not miss it, thanks to everyone!!