888 Casino - general discussion (page 6)

Happy to help. 🙂

Just in case anything goes wrong with the transaction, the complaint may also be reopen. So, you don't have to bother with submitting another one if the need arise. Hopefully the money arrives shortly!

Ok withdrawal completed! Thanks everyone....

That is great, and thank you very much for sharing the information.

Hi I won about €2000 on 888

problem is that I can't withdraw them because I replaced my Postepay card but I kept the

same iban the problem

and that they want proof of the replacement of the card which unfortunately after calling and going to the post office several times they are unable to give me I have sent the documents several times but they still insist on the fact that I am not the person to whom the account is registered

Hey, if you managed to change the card how is it possible that you can't get any document from them that it really happened. I find that a bit strange and quite sad if they can't provide you with that. Did you ask why? If you used it as a deposit method, it's quite normal that the casino asks you for it.

By law, the Italian post office cannot provide it. I went to several post offices and called several times but it can't be done...no

I understand why then on my 888 account I used the card in my husband's name and they let me deposit several times instead after I won and asked to withdraw with the same card they didn't let me do it ... I sent any document in my possession even movements with the old card but they don't like it they should have also prevented me from depositing at least I would have understood that I couldn't put a card not in my name on the account!

This is something with which, unfortunately, you also have to be familiar. It is always written in the Terms that everything is to be used in your name and not someone else's. Otherwise it is a violation of the rules. The casino usually only finds this out during the verification process, so by registering you also agree to what is written in the Terms and you have to abide by it. If you didn't know that, you know now that this is not a good way to go.

Let's talk about poker, not the hold'em we all know, but the more peculiar one, on 888... Peculiar because, correct me if I'm wrong, I've never seen tournaments where the timer continues during the break, subtracting the minutes from the next level... Table changes during the hand in progress, where maybe you want to bet a flop but wake up at another table, and let's not even talk about rigged hands (and no, I'm not part of the "everything online is rigged" category, on the contrary) but 888 is the only site that makes you think the opposite, I'm becoming a wizard (sic!) at guessing the cards that will come out, especially on the turn and river, and if you stay short you're doomed even if you start with an 80-20 lead... The nonexistent bonuses, on the so-called "wheel of fortune" in 3 years I've seen nothing but the freeroll ticket, never once another prize. In short, the worst of the worst.

(Obviously no customer support was available, God would respond before the operator)

Thanks for sharing this, you’ve described the experience painfully well.

And yeah, if someone ends up feeling like a part-time clairvoyant at the tables, something’s definitely off in terms of how the gameplay feels.

I can’t "judge" the integrity of poker hands or internal mechanics on another operator, but what you describe about timers running through breaks, mid-hand table moves, and the general "this shouldn’t be happening" vibe is exactly the kind of thing that kills player trust fast.

As for bonuses and support… well, if the "wheel of fortune" keeps landing on the same prize for three years and support replies slower than divine intervention, that says enough.

Thanks again for laying it out so clearly. If anything changes or you get any concrete responses from their side one day, feel free to update us.