Hi there,
I honestly hope you are going to find a decent casino instead:
Most complaints were closed as unresolved this "casino" simply does not care anymore.
I can only repost this information:
(sadly, I can't make out anything useful from this):
"Hey! I did recieve my money in the end! Took a while. I also found that there is reviews in fourcrowncasinos that linked back to there website so I hounded them on there."
Hope he will post more details eventually.
Hi Radka,
They are saying it can take 21 working days to process. Then 7-10 days to review this due to my winnings being legal. Then another 2 weeks to transfer my funds. The concern I have is that they did not explain this in there terms and cons.
Lucky I have screen shotted my withdrawal request which shows a transaction number to allow me to chase this up. I have already been informed to contact trading standards to proceed shutting down this absolute scam.
However could you give me any sort of feedback that you think would be helpful
Thanks
Hello,
I'm sorry there is no feedback I can provide. Based on the latest complaints they are not interested in cooperation. 🙁
I got an ad for this Four Crowns casino. I guess it was too good to be true. With a deposit of 25 euros, 125 euros in play money, and 100 free spins for a game. By the way, the appearance looked exactly the same as the appearance of Cherry Fiesta Casino. Cherry Fiesta is therefore a scam casino from which you cannot withdraw winnings.
Allow me to mention:
I would not dare to deposit there.
Registered, played big bass fish. It went to 10 compartments made 243 euros. Thought wow. Played 243 euros a 50 cents down, not even a chance for free spins. Somehow the rolls on the slot are different than I know them. Where the swimmer symbol appears 3 times in a row, it actually doesn't exist in the game . Warn everyone playing there.
Hello pinkie1961,
I would like to ask you if you can spin a few hundred in the free mode, with the same stakes and then compare your experiences.
Feel free to check our free games library, just click this link.
Let's see what you can make out of it.
update from 4 crowns waiting since March.. then winnings got cancelled. so started again 10th June.
Customer services wrote:
This is a complex process. Account reviews include a review of customer information, review status, engagement, and fraud review (e.g. multiple accounts or terms and conditions violations). Game controls involve checking the progress of the game and determining if there are any irregularities in the game logs. There were times when gamers used sophisticated software to cheat. Therefore, our specialists need to consider all aspects of the audit before proceeding with the financial audit and finalizing the process. Financial reviews include a review of transaction history, deposit methods used, withdrawal amount, bank details review and any review of our terms and conditions that relate to funding. All checks as part of the withdrawal process are security procedures that must be performed before funds are released. This process can take a while, especially when there is a high volume of requests.
The process is the same for each pay-out. There are certain procedures, verifications that must be carried out, and steps that cannot be skipped. Please have a little patience as we are sure it will be processed soon.
Lies, lies lies and then more lies.
Dont hold your breath Ive been waiting sinch March 2022. chase them every week..
update from 4 crowns waiting since March.. then winnings got cancelled. so started again 10th June.
Customer services wrote:
This is a complex process. Account reviews include a review of customer information, review status, engagement, and fraud review (e.g. multiple accounts or terms and conditions violations). Game controls involve checking the progress of the game and determining if there are any irregularities in the game logs. There were times when gamers used sophisticated software to cheat. Therefore, our specialists need to consider all aspects of the audit before proceeding with the financial audit and finalizing the process. Financial reviews include a review of transaction history, deposit methods used, withdrawal amount, bank details review and any review of our terms and conditions that relate to funding. All checks as part of the withdrawal process are security procedures that must be performed before funds are released. This process can take a while, especially when there is a high volume of requests.
The process is the same for each pay-out. There are certain procedures, verifications that must be carried out, and steps that cannot be skipped. Please have a little patience as we are sure it will be processed soon.
Lies, lies lies and then more lies.
Hello there and thank you for this update.
It's nice indeed that the casino ignored your complaint in the past but is able to send you this, sort of explanation.
I would expect an apology, the exact reason why it takes so long, and an update about in what phase this whole massive process currently is - at least of course.
It's fair to say that additional checks or security checks can be triggered and sometimes it can take up to three months, especially if the game provider is asked to analyze the player's gaming history.
On the other hand, in this case, the player should be updated regularly, I believe.
Furthermore, I doubt that each withdrawal triggers such a huge and full investigation. 🤔
An update on 4 Crowns.. I've been chasing and emailing them daily. received an email yesterday. As follows:
We regret to inform you that due to some changes, your withdrawal had to be cancelled.
The funds are on your balance now, you will have to repeat the process and enter your IBAN.
We apologize for the inconvenience and we appreciate your cooperation and understanding.
In case you have questions or need our assistance, we are at your disposal.
Kind regards,
Sophia
Customer Support Team
Its seems to be a 3 monthly cycle where they ask you to carry out the withdrawal process again. as the initial withdrawal request was March, then June then September now December. I have taken to bombarding their contact us section with the same request.. I do this about 100 times a day. only 2 days so far.. but will persevere.. Will keep you updated.
Has any one ever had a withdrawal from these??
iv been waiting a while now for £2200 and really need the money!
But getting fobbed off constantly?! How m/who can I complain to??
Hello, could I know about what casino are you talking exactly, please?🙂 Has your account been already successfully verified, your game history checked, your withdrawal approved by the casino? Thank you for information
Hello, 4crowns casino is the casino I am referring to.
my account has been verified, I am awaiting the withdrawal to be approved.
i have had it canceled and out back into my account once already, due to change in terms? I am worried I won’t a actually see this money?
Hello, I forgot also to ask you, when was your account verified? If it is long time ago or just recently? Have casino explained you, what change in T&C they mean and why they stopped the withdrawal?
ive just filed a complaint with Curaçao eGaming (curacao-egaming.com) may be worth a go.
my account has been verified for ages. back in March this year. no explanation at all.. its just delay tactics.
Ive just filed a complaint about you to the Curacao egaming board.
everyone should do this
Hello Jaypal72, thank you for your comment. I've just checked your complaint and I see that casino is not interested in any kind of cooperation. I am sorry you having such difficulties with this casino. We keep our fingers crossed and wish you good luck in further dealing as you are describing above, personally I am not sure if it works since we see their practices. 😕
Hi Magda,
Yes I was coming up blanks too.. I'm hoping that the Curacao Gaming Commission will do something about it as this site does not have a licence. I'm just determined to get them!!
I have to say that I find it strongly unrealistic to expect any help from the Curacao Gaming Commission, this "casino" isn't licensed at all, so it does not concern Curacao at all.😔
Advise with a specialized lawyer, getting an unlicensed casino is like catching the wind.
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