Fortune Clock Casino - Player’s struggling to withdraw his winnings.

Totally useless site that does everything to cheat you on your money. You deposit money easily via your MasterCard / Visa, however, you can not withdraw your winnings on the same card. After many discussions with many of their "staff" regarding their technical problems and problems with my bank, I simply give up.

Real Scam page, if you read this then watch out.

Dear Joel,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please understand, that a variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence.

We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so, could you please confirm that your account has been fully verified? Have you been offered any alternative method to place a minimum deposit and withdraw your funds?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Joel

We are sorry that due to the technical reasons associated with payment providers, we were unable to process your withdrawal request.

We wanna inform when the finance department sees that we don't have the ability to withdraw to one method, we always offer our dear players an alternative solution for receiving funds.

Dear Casino Guru Team,

The player didn't do the withdrawal request by the alternative method of payment.

He has played and lost. 

Regards,

FortuneClock team

Thank you very much, FortuneClock team, for the update. We truly appreciate your proactive approach.

Dear Joel,

Could you please confirm that the funds have been lost?

Dear Joel,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Hi, after all the hassle with various verifications, I gave up and intentionally wasted the money because previous rumors about this casino were true and did not feel worthwhile to try to get their money out. Just want to warn other players so they do not experience the same waste of time.

Thank you very much, Joel, for your reply. Since you have played your winnings, I’m afraid, there is not much we can do for you. Please understand, the player is the only one responsible for their account, active balance and all the bets taking place. For the future references, please contact us as soon as the issue evolves so we can intervene before it's too late.

Sadly, there’s no other option for me just to reject this case as unjustified now. Thank you for your understanding.