HomeComplaintsfirevegas Casino - Player’s withdrawal has been delayed.

firevegas Casino - Player’s withdrawal has been delayed.

Amount: Can$5,555

firevegas Casino
Safety Index:Below average
Submitted: 10 Jul 2024 | Case closed : 06 Aug 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 month ago

The player from Ontario experienced significant delays with withdrawal requests from Fire Vegas Casino, despite having followed all verification steps since June 25, 2024. Multiple withdrawal attempts, totaling CA$5,554.85, remained unresolved, with pending transactions disappearing and inadequate communication from the support team. The complaint was rejected due to the player's lack of response to our inquiries, preventing further investigation.

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2 months ago
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2 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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2 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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2 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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2 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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2 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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2 months ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 month ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 month ago
Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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1 month ago

Dear kevinunion2002,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 month ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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