HomeComplaintsfirevegas Casino - Player’s withdrawal has been delayed.

firevegas Casino - Player’s withdrawal has been delayed.

Amount: Can$5,555

firevegas Casino
Submitted: 10 Jul 2024 | Closed : 06 Aug 2024
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Ontario experienced significant delays with withdrawal requests from Fire Vegas Casino, despite having followed all verification steps since June 25, 2024. Multiple withdrawal attempts, totaling CA$5,554.85, remained unresolved, with pending transactions disappearing and inadequate communication from the support team. The complaint was rejected due to the player's lack of response to our inquiries, preventing further investigation.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

Private
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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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Dear kevinunion2002,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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