From our point of view, if you haven't informed the casino about any gambling problem they are not obligated to refund you your lost funds.
The protection resides in informing the casino, so they can protect you by blocking your account. If the protection fails, contact us and we'll assist you.
I would like to call your attention to our Self-Exclusion Assistance Tool https://casino.guru/global-self-exclusion-initiative/assistance-tool
This tool will make it easier for you to block your casino accounts across multiple gambling establishments simultaneously and is not affiliated with any specific casino. The Self-Exclusion Assistance Tool was designed to assist individuals who may be facing challenges with their gambling habits by helping them limit their access to gambling and reduce the potential for further harm.
Unfortunately, after gathering information we'll have to reject your complaint. Stay healthy as well, and do not hesitate to contact us if you run into issues with any online casino in the future.
From our point of view, if you haven't informed the casino about any gambling problem they are not obligated to refund you your lost funds.
The protection resides in informing the casino, so they can protect you by blocking your account. If the protection fails, contact us and we'll assist you.
I would like to call your attention to our Self-Exclusion Assistance Tool https://casino.guru/global-self-exclusion-initiative/assistance-tool
This tool will make it easier for you to block your casino accounts across multiple gambling establishments simultaneously and is not affiliated with any specific casino. The Self-Exclusion Assistance Tool was designed to assist individuals who may be facing challenges with their gambling habits by helping them limit their access to gambling and reduce the potential for further harm.
Unfortunately, after gathering information we'll have to reject your complaint. Stay healthy as well, and do not hesitate to contact us if you run into issues with any online casino in the future.