Dear brunoper99,
Thank you very much for submitting your complaint. I'm really sorry to hear about your issue. Please allow me to ask you a few questions to make sure I understand your situation completely.
Are you registered at the ESC online casino? Have you used the same information to log into the app?
Have you tried downloading the app from the official casino website? The link can be found here.
Have you contacted casino customer support regarding the suspicious application available in Play Store?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Dear brunoper99,
Thank you very much for submitting your complaint. I'm really sorry to hear about your issue. Please allow me to ask you a few questions to make sure I understand your situation completely.
Are you registered at the ESC online casino? Have you used the same information to log into the app?
Have you tried downloading the app from the official casino website? The link can be found here.
Have you contacted casino customer support regarding the suspicious application available in Play Store?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika