When reviewing and assessing Estoril Sol Casino (ESC), our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, Estoril Sol Casino (ESC) has a High Safety Index of 8.2, which makes it a recommendable casino for most players. Take a look at our full Estoril Sol Casino (ESC) review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – Estoril Sol Casino (ESC) fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Estoril Sol Casino (ESC) review, we carefully went through and inspected the Terms and Conditions of Estoril Sol Casino (ESC). We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based upon our estimates and collected information, we consider Estoril Sol Casino (ESC) a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Estoril Sol Casino (ESC) on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Estoril Sol Casino (ESC) has achieved a Safety Index of 8.2, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: To the best of our knowledge, Estoril Sol Casino (ESC) is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Estoril Sol Casino (ESC).
Estoril Sol Casino (ESC) T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Estoril Sol Casino (ESC) to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Estoril Sol Casino (ESC)
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it.
User feedback and assessment of Estoril Sol Casino (ESC)
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 10 players, Estoril Sol Casino (ESC) does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Estoril Sol Casino (ESC) company information and licenses
Estoril Sol Casino (ESC) belongs to Estoril Sol Digital S.A and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Estoril Sol Casino (ESC) has a gambling license in Portugal. Their license was granted by Serviço de Regulação e Inspeção de Jogos.
About payment methods and win and withdrawal limits
Estoril Sol Casino (ESC) accepts 11 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Multibanco, Teleingreso, Bank transfer, HiPay, PaynoPain, MB Way.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Estoril Sol Casino (ESC).
Language
Website
Customer support
Live chat
English
Portuguese
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Estoril Sol Casino (ESC), account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Estoril Sol Casino (ESC) to be average.
Casino games and slots available at Estoril Sol Casino (ESC)
You can play these types of games at Estoril Sol Casino (ESC): Slots, Roulette, Blackjack, Betting, Bingo, Jackpot games, Poker, Other games.
Titles supplied by 16 casino game providers are available. This includes NetEnt, Evolution Gaming, Pragmatic Play, Thunderkick, Playson, iSoftBet, Nextgen Gaming, Greentube, Gaming1, Light & Wonder, MGA, Skywind Group, Spinberry, Fazi, Amusnet (EGT), Ruby Play.
Estoril Sol Casino (ESC) bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 2 bonuses from Estoril Sol Casino (ESC) based on the data from our database.
Browse all bonuses offered by Estoril Sol Casino (ESC), including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Estoril Sol Casino (ESC)
This is a place to share experience with Estoril Sol Casino (ESC). Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The casino is primarily intended for the Portuguese market. Players from other countries must verify the account. This means standard KYC procedure. I didn't pass it... I sent them a screenshot of my ID card, but the casino was bothered by the fact that it was in Cyrillic. A solid offer of slots. A couple of good bonuses on the first two deposits.
Казино је првенствено намењен за Португалско тржиште. Играчи из других држава морају да верификују налог.То значи стандардна KYC процедура. Ја је нисам прошао... Послао сам им screenshot моје личне карте,али казину је сметало што је на ћирилици. Солидна понуда слотова. Пар добрих бонуса на прва два депозита.
$10 no deposit bonus
10$ бонус без депозита
Customer service very up to date
Корисничка служба врло ажурна
The casino favors players from Portugal
Казино фаворизује играче из Португала
Full KYC check for account registration (ID, phone, bank account)
Комплетна KYC провера за регистрацију налога( ИД, телефон, банковни рачун)
Very long verification process. I have been waiting for over two weeks, have provided all the necessary documents they asked me for, but they don't have enough, it's all wrong. I am disappointed in this casino, do not advise to play here, they delay the moment of payment as much as possible.
Not a bad casino. Never cashed out and their game selection is a bit small, but bonuses and VIP jackpots are good!
lanapt
Unregistered user
• 2 years ago
It is a good casino for those who like to be robbed within the law. The only time I managed to have a positive balance was when I registered and made the 1st deposit but I didn't withdraw and lost, then I made several deposits in an amount around €500 and I never had a balance greater than the deposit. EX. the slot withdraws 30€ until the bonus opens and then the bonuses give 10 or 15€ maximum, it's ridiculous. is to steal legally... For me casino leon is one of the best at the moment. ESC CASINO not even 1 euro more from me.
É um casino bom para quem gosta de ser roubado dentro da lei. A única vez que consegui ter saldo positivo foi quando registei e fiz o 1º deposito mas não saquei e perdi , depois fiz vários depósitos num montante a rondar os 500€ e nunca fiquei com saldo superior ao deposito . EX. a slot retira 30€ até abrir bônus e depois os bônus dão 10 ou 15€ no máximo , é ridículo . é roubarem legalmente... Para mim o casino leon é dos melhores no memento. ESC CASINO nem mais 1 euro meu vão ver.
The support told me so much, but a lot of it wasn't true. The site hangs, frequent problems with the games such as a game where I had a good rtp no longer worked, but all other games from the same provider work perfectly. Daily 50 to 100 Euros paid in over 1.5 months and on a 50 cent stake in low variance games only 15 minutes of gaming fun on average and then the money was gone. So really paid in 45 days at a time and always played 50 to 100 euros with a stake of mostly 50 cents in 15 minutes or maybe sometimes 30 minutes and lost. I've been playing online for 8 years but it has nothing to do with a normal rtp anymore. If you lose 2000 euros you will never get a no deposit bonus. For 1 year I had no bonuses only once a 50% bonus and I had to ask for it at least 10 times in the chat. The casino always says in the chat we take care of your concern but like with my bonus request where it is about no deposit and receiving bonuses you can see that there were simply no bonuses for 1 year. In addition, I have to fight that I get a game history from the provider and not the game history. I think something is pretty odd here.
Der Support hat mir so viel erzählt, aber vieles war nicht wahr.Seite hängt, des öfteren Probleme mit den Spielen wie z.B ein Spiel wo ich eine gute Rtp hatte ging nicht mehr aber alle anderen Spiele vom selben Provider funktionieren einwandfrei.Täglich 50 bis 100 Euro eingezahlt über 1,5 Monate und auf 50 Cent Einsatz bei low Variance Spiele jeweils nur 15 Minuten im Schnitt Spielspass und dann war das Geld weg. Also wirklich 45 Tage am Stück eingezahlt und immer 50 bis 100 Euro mit einem einsatz von meist 50 Cent in 15 Minuten oder vllt manchmal auch 30 Minuten gespielt und verloren. Ich spiele seit 8 Jahren Online aber das hat nichts mehr mit einer normalen rtp zu tun. Wenn man 2000 Euro verliert bekommt man auch niemals einen no deposit bonus. 1 Jahr lang hatte ich keine Boni nur einmal einen 50% Bonus wobei ich mindestens 10 mal im Chat danach fragen musste.Das Casino sagt im Chat immer wir kümmern uns um ihr anliegen aber wie bei meiner Bonusanfrage wo es um no deposit und erhalten von Boni geht sieht man das 1 Jahr lang einfach keine Boni kamen. Zudem muss ich kämpfen das ich einen Spielverlauf vom Provider bekomme und nicht den Spielverlauf. Ich glaube hier ist einiges ziemlich merkwürdig.
good games
Gute Spiele
Chat stalls me
Chat hält mich hin
page hangs
Seite hängt
Often problems with games compared to other casinos
Im Vergleich zu anderen Casinos oft Probleme mit Spielen
Estoril Sol Casino is difficult to navigate. Not only does it lack the proper search engine features other casinos already have, it also loads sluggishly. Other times, it doesn’t load at all. These are minor inconveniences compared to the fun games they offer from top game providers but it’s still a major factor in my enjoyment.
Safety Index explained
Safety Index of Estoril Sol Casino (ESC) explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Estoril Sol Casino (ESC). The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
04 Oct 2021
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