Ayberk is one of Casino Guru's casino analysts. His dedication, along with that of other analysts, ensures that players have access to information about casinos that prioritize a secure gambling environment. Personally motivated and driven to learn and grow, Ayberk has a background in testing financ...
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Ayberk A.
Author
Ayberk Ayan
Casino Analyst
Ayberk is one of Casino Guru's casino analysts. His dedication, along with that of other analysts, ensures that players have access to information about casinos that prioritize a secure gambling environment. Personally motivated and driven to learn and grow, Ayberk has a background in testing financ...
Established in 2016 but quickly growing with excellent reputation
Live chat is available only after registration
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Estoril Sol Casino (ESC) Review
Estoril Sol Casino (ESC) has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Estoril Sol Casino (ESC) has a Very high Safety Index of 9.2, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Our full Estoril Sol Casino (ESC) review offers details that can help you decide whether this casino is right for you.
Safety Index – Estoril Sol Casino (ESC) fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Estoril Sol Casino (ESC) review, we carefully went through and inspected the Terms and Conditions of Estoril Sol Casino (ESC). We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Considering our estimates and the factual data we have collected, Estoril Sol Casino (ESC) appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Estoril Sol Casino (ESC) on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Estoril Sol Casino (ESC) having a Safety Index of 9.2, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Note: To the best of our knowledge, Estoril Sol Casino (ESC) is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Estoril Sol Casino (ESC).
Estoril Sol Casino (ESC) T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Estoril Sol Casino (ESC) to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from Estoril Sol Casino (ESC) players
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 10 black points in total, out of which 10 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Estoril Sol Casino (ESC)
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Estoril Sol Casino (ESC) has a Mixed User feedback score based on the 10 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Estoril Sol Casino (ESC) company information and licenses
Estoril Sol Casino (ESC) belongs to Estoril Sol Digital S.A and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Estoril Sol Casino (ESC) has a gambling license in Portugal. Their license was granted by Serviço de Regulação e Inspeção de Jogos.
About payment methods and win and withdrawal limits
Estoril Sol Casino (ESC) accepts 11 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Multibanco, Bank transfer, HiPay, MB Way, PaynoPain, PIX.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Estoril Sol Casino (ESC).
Language
Website
Customer support
Live chat
English
Portuguese
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Estoril Sol Casino (ESC), account problems, withdrawals, or other issues, it holds significant value for us. We would say Estoril Sol Casino (ESC) has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Estoril Sol Casino (ESC)
You can play these types of games at Estoril Sol Casino (ESC): Slots, Roulette, Blackjack, Betting, Bingo, Jackpot games, Poker, Crash games, Other games.
Titles supplied by 43 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, Playson, Nextgen Gaming, Evoplay, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Booming Games, Tom Horn, Greentube, Gaming1, Atomic Slot Lab, PearFiction Studios, FBM Digital Systems., Boldplay, Fantasma Games, Casino's Own Original Games, MGA, Synot Games, Indigo Magic, Wizard games, Skywind Group, Fazi, Gamomat, Darwin gaming, Kalamba Games, Games Global, Light & Wonder, Spinberry, Amusnet, Ruby Play, Reel Play.
Estoril Sol Casino (ESC) bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 2 bonuses from Estoril Sol Casino (ESC):
30 FREE SPINS on Fakir Slot
100% up to €250
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
Estoril Sol Digital S.A
Operator
Estoril Sol Digital, Online Gaming Products and Services, S.A.
Established
2016
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Estoril Sol Casino (ESC). The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at Estoril Sol Casino (ESC). Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8
Not Available: 7
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Book of Shadows
by Nolimit City
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Tombstone RIP
by Nolimit City
#1 Game of the week
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Big Bass Bonanza
by Pragmatic Play
Book of Dead
by Play'n GO
Game providers
Show all
(43)
Game providers (43)
Casino Bonuses
Estoril Sol Casino (ESC) bonuses
Browse all bonuses offered by Estoril Sol Casino (ESC), including their no deposit bonus offers and first deposit welcome bonuses.
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We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Estoril Sol Casino (ESC), along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(11)
Payment methods (11)
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
EUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishPortuguese
All languages (2)
English
Portuguese
Live chat
Available in
2 languages
EnglishPortuguese
All languages (2)
English
Portuguese
Customer support:
Available in
2 languages
EnglishPortuguese
All languages (2)
English
Portuguese
Live chat rating
Subpar
Average response time: Instant
Based on 5 tests
Date and tester
Response time
Rating
15 Jun 2026
Mária B.
Instant
Subpar
15 Apr 2024
Endri K.
Not measured
Subpar
27 Jan 2023
Michal K.
Not measured
Subpar
16 Dec 2020
Tomas B.
Not measured
Subpar
22 Jul 2020
Nikolas B.
Not measured
Good
E-mail support rating
Excellent
Average response time: 3m
Based on 2 tests
Date and tester
Response time
Rating
15 Jun 2026
Mária B.
3m
Excellent
11 Mar 2025
Pavel K.
Not measured
Good
User reviews
User reviews of Estoril Sol Casino (ESC)
This is a place to share experience with Estoril Sol Casino (ESC). Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 10 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 1 month ago
I've been playing at Estoril Sol for some time and the experience is generally acceptable. The variety of slots is good and I'm reassured to know that it's a licensed casino in Portugal. Withdrawals do arrive, but they take longer than I'd like - I've waited three days on one occasion. Customer support responds by email, but I miss a live chat to resolve queries more quickly. The promotions seem attractive at first glance, but they have conditions that aren't always clear. Overall, it's a solid option for those who want to play legally, but there's room for improvement in the user experience.
Jogo no Estoril Sol há algum tempo e a experiência é, no geral, aceitável. A variedade de slots é boa e fico descansado por saber que é um casino licenciado em Portugal. Os levantamentos chegam, mas demoram mais do que eu gostaria já esperei 3 dias numa ocasião. O apoio ao cliente responde por email, mas sinto falta de um chat ao vivo para resolver dúvidas mais rápido. As promoções parecem atractivas à primeira vista, mas têm condições que nem sempre são claras. No geral, é uma opção sólida para quem quer jogar legalmente, mas há espaço para melhorar na experiência do utilizador.
• 11 months ago
Long validation times for non-Portuguese nationals. Regardless of nationality, it takes a long time to validate documents and accounts for withdrawals. Several server-side errors that hinder the receipt of bonuses.
Mechanical chat service, no interest in solving problems. Automatic email replies, very poor support.
Tempo de extenso para validação para quem não tem nacionalidade portuguesa.Independete de nacionalidade, muito demora para validar documentos e conta para levantamentos. Varios erros do server-side prejudicano recebimento de bonus.
Atendimento chat mecânico, não demonstram interesse em resolucao de problemas. Respotas automaticas de email, suporte fraquissimo.
Extensive validation time for non-Portuguese nationals.
Tempo de extenso para validação para quem não tem nacionalidade portuguesa.
Regardless of nationality, it takes a long time to validate documents and accounts for withdrawals.
Independete de nacionalidade, muito demora para validar documentos e conta para levantamentos.
Several server-side errors that hinder the receipt of bonuses.
Varios erros do server-side prejudicano recebimento de bonus.
Mechanical chat service, no interest in solving problems.
Atendimento chat mecânico, não demonstram interesse em resolucao de problemas.
Automatic email replies, very poor support.
Respotas automaticas de email, suporte fraquissimo.
• 1 year ago
The payouts are genuinely fast here. I’ve withdrawn three times, and each transaction was processed within 24 hours. The slot games are also visually stunning, with a great variety that keeps things fresh and exciting.
Quick withdrawals
great slot variety
High wagering requirements on bonuses
• 2 years ago
The casino is primarily intended for the Portuguese market. Players from other countries must verify the account. This means standard KYC procedure. I didn't pass it... I sent them a screenshot of my ID card, but the casino was bothered by the fact that it was in Cyrillic. A solid offer of slots. A couple of good bonuses on the first two deposits.
Казино је првенствено намењен за Португалско тржиште. Играчи из других држава морају да верификују налог.То значи стандардна KYC процедура. Ја је нисам прошао... Послао сам им screenshot моје личне карте,али казину је сметало што је на ћирилици. Солидна понуда слотова. Пар добрих бонуса на прва два депозита.
$10 no deposit bonus
10$ бонус без депозита
Customer service very up to date
Корисничка служба врло ажурна
The casino favors players from Portugal
Казино фаворизује играче из Португала
Full KYC check for account registration (ID, phone, bank account)
Комплетна KYC провера за регистрацију налога( ИД, телефон, банковни рачун)
• 2 years ago
Reliable, pay without problems, fair games, too bad the site is sometimes unstable.
Fiável, paga sem problemas, jogos justos, pena que o site às vezes é instável.
Good selection of games
Boa seleção de jogos
One of the few casinos that gives a deposit bonus of 10 euros with 1X playthrough
Dos poucos casinos que dá um bónus com depósito de 10 euros com playtrought de 1X
Free tournaments
Torneios gratuitos
Fair Games
Jogos justos
Ease and speed of deposit
Facilidade e rapidez de depósito
Pay without problems
Paga sem problemas
Easy and fast verification process
Processo de verificação fácil e rápido
Sometimes unstable when loading games and the page
Por vezes instável a carregar os jogos e a página
It takes a little too long to process payments
Demora um pouco demais a processar os pagamentos
• 3 years ago
Very long verification process. I have been waiting for over two weeks, have provided all the necessary documents they asked me for, but they don't have enough, it's all wrong. I am disappointed in this casino, do not advise to play here, they delay the moment of payment as much as possible.
• 3 years ago
This is a super reliable casino with regulations in Portugal. Fair games , practical site . No-hassle payments.
Este é um casino super fiável tem regulamentação em Portugal . Jogos justos , site prático . Pagamentos sem problema .
• 3 years ago
Not a bad casino. Never cashed out and their game selection is a bit small, but bonuses and VIP jackpots are good!
• 4 years ago
It is a good casino for those who like to be robbed within the law. The only time I managed to have a positive balance was when I registered and made the 1st deposit but I didn't withdraw and lost, then I made several deposits in an amount around €500 and I never had a balance greater than the deposit. EX. the slot withdraws 30€ until the bonus opens and then the bonuses give 10 or 15€ maximum, it's ridiculous. is to steal legally... For me casino leon is one of the best at the moment. ESC CASINO not even 1 euro more from me.
É um casino bom para quem gosta de ser roubado dentro da lei. A única vez que consegui ter saldo positivo foi quando registei e fiz o 1º deposito mas não saquei e perdi , depois fiz vários depósitos num montante a rondar os 500€ e nunca fiquei com saldo superior ao deposito . EX. a slot retira 30€ até abrir bônus e depois os bônus dão 10 ou 15€ no máximo , é ridículo . é roubarem legalmente... Para mim o casino leon é dos melhores no memento. ESC CASINO nem mais 1 euro meu vão ver.
• 4 years ago
Estoril Sol Casino is difficult to navigate. Not only does it lack the proper search engine features other casinos already have, it also loads sluggishly. Other times, it doesn’t load at all. These are minor inconveniences compared to the fun games they offer from top game providers but it’s still a major factor in my enjoyment.
Discussion
Estoril Sol Casino (ESC) discussion
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