Dear Casino Guru Team,
I am reaching out to request your assistance in resolving an issue I am currently facing with Duelbits casino. My account has been blocked without any explanation, and despite several attempts to contact their support team, I have not received a clear reason for the suspension. Additionally, there were funds in my account, which now appear to have been confiscated.
I have tried to log into my account, but I am unable to access it. Whenever I click the login button, nothing happens, and the support team has not provided any helpful responses or guidance on how to resolve this. I have also sent the required documents for verification, but this has not helped to resolve the situation.
I am deeply concerned about the loss of my funds and the lack of communication from Duelbits. I would greatly appreciate any help or advice you can provide in addressing this matter. It is unfair that my account has been suspended and my funds have seemingly been taken without explanation.
Thank you in advance for your assistance, and I look forward to your response.
Dear Casino Guru Team,
I am reaching out to request your assistance in resolving an issue I am currently facing with Duelbits casino. My account has been blocked without any explanation, and despite several attempts to contact their support team, I have not received a clear reason for the suspension. Additionally, there were funds in my account, which now appear to have been confiscated.
I have tried to log into my account, but I am unable to access it. Whenever I click the login button, nothing happens, and the support team has not provided any helpful responses or guidance on how to resolve this. I have also sent the required documents for verification, but this has not helped to resolve the situation.
I am deeply concerned about the loss of my funds and the lack of communication from Duelbits. I would greatly appreciate any help or advice you can provide in addressing this matter. It is unfair that my account has been suspended and my funds have seemingly been taken without explanation.
Thank you in advance for your assistance, and I look forward to your response.