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Michal Klaus

Complaint Specialist

As a Complaint Specialist for Casino Guru, Michal is assisting players with their complaints and talking to casinos to find optimal solutions.

He spent much of his professional career abroad, working various positions within the electro-technological and logistical industry, including those of a repair technician and team leader.

Michal has the rare trait of being both technologically and people inclined. In his spare time, he enjoys fiddling with computers, smartphones, and other IT gadgets. But Michal's not at all opposed to putting himself out there, meeting new people from all countries and walks of life, and starting a good party. He enjoys being active, often going on hikes, playing hockey and football, or training MMA. Above all else, however, Michal values the time he gets to spend with his family.

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Complaint replies by Michal Klaus

English
Dear Casabet Casino Team,Thank you very much for your reasonable approach in ... 7 minutes ago
Dear 1Go Team,I have reached out to some of your Skype contacts I have found ... 3 hours ago
We would like to ask the casino to reply to this complaint. We are extending ... 4 hours ago
Dear fowi30, Unfortunately, I have not yet received a reply from the casino t... 22 hours ago
Thanks for the re-confirmation, fowi30.Dear BassBet Casino Team, As per the p... 22 hours ago
Hello imasantos40,I'm Michal, and I have taken over your complaint. I appreci... 23 hours ago
We would like to ask the casino to reply to this complaint. We are extending ... yesterday
Hello karamba9,I'm Michal, and I have taken over your complaint. I have revie... yesterday
Dear andandjonnyx,Thank you for the confirmation. It’s always so rewarding to... 2 days ago
Dear Carlosroblan,Thank you for your confirmation. We're glad to hear that yo... 2 days ago
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