Conquestador Casino - Player’s large withdrawal has been delayed.

Absolutely shocking behaviour from a casino.

Other than than intial issue where they restrict your betting once you w

Get a little lucky to an unbearable limit.

Be warned Sport Betters. $2.50 caps and only allowed 1 bet per event.

The biggest issue is once you are trying to withdraw it is absolutely impossible.

They deliberately give you runaround with requirements for KYC and after confirmation then just keep asking for more.

Once they were out of things to ask for, they pretended to do a withdrawal. Take the $ from my account but it never arrived on my end.

Daily calls to my bank nothing received and daily correspondence with casino saying i just have wait 2 more days every single time. After numerous request to track the payment.

The last muppet now says someone forgot to push the approve button over a week ago and it is really on its way this time ( this is after 4 people committed this week that payment were made and succesful. Liars.

Still no funds.

Owe me $50 000

Big scam.

Avoid at all cost. You will regret throwing your money away here.

Next stop is to find out how they are allowed to operate inNew Zealand. Will not stop.

Dear Heinrichbrits,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Have you made any successful withdrawals from the casino in the past?

Have you accumulated your winnings with or without an active bonus?

Could you please specify when you requested a withdrawal and when was supposedly processed by the casino?

Do I understand correctly the casino agreed to send you 50 000 NZD in one transaction?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Heinrichbrits,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.