When reviewing and assessing Conquestador Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Conquestador Casino has an Above average Safety Index of 6.7, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our Conquestador Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Conquestador Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Conquestador Casino, we meticulously evaluated and analyzed the Terms and Conditions of Conquestador Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Conquestador Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Conquestador Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Conquestador Casino has achieved a Safety Index of 6.7, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of Conquestador Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Conquestador Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Conquestador Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 810 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Conquestador Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 20 user reviews of Conquestador Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Conquestador Casino
Conquestador Casino is in the ownership of Mobile Incorporated Ltd. and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
Conquestador Casino holds licenses issued by licensing authorities in these geographic areas: Ontario (iGaming Ontario), Malta (Malta Gaming Authority).
Withdrawal limits, win limits, and payment method options
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 50,000 per month
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Conquestador Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Japanese
24/7
German
24/7
Finnish
French
24/7
Hindi
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Conquestador Casino, withdrawals, and other potential areas of concern. Conquestador Casino has a fast and professional customer support, judging by the results of our testing.
Casino games and slots available at Conquestador Casino
Conquestador Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games.
The casino's game library includes titles from 38 providers. This includes NetEnt, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, ELK Studios, Push Gaming, BGaming, Wazdan, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Relax Gaming, Ainsworth, Inspired Gaming, Slingo, Swintt, Betixon, Kalamba Games, Revolver Gaming, Games Global, Spearhead Studios, Foxium, 4ThePlayer, Hacksaw Gaming, Ruby Play, PGsoft (Pocket Games Soft), Reel Play.
Conquestador Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 9 bonuses from Conquestador Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Conquestador Casino bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(32)
Payment methods (32)
Withdrawal limits
per month
€50,000
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Language options
English website
All languages
(6)
All website languages
EnglishFrenchGermanFinnishHindiJapanese
English customer support
All languages
(4)
All customer support languages
EnglishFrenchGermanJapanese
English live chat
All languages
(4)
All livechat languages
EnglishFrenchGermanJapanese
Game providers
Show all
(38)
Game providers (38)
CASINO SCREENSHOTS
Positives
Good selection of games
High withdrawal limit
Simple and clean website design
Live dealer games are available
Negatives
Possible withdrawal fees
Not all game providers are available for all countries
Interesting facts
Small international casino
Players from the province of Ontario must be 19 years of age or older to play
Browse all bonuses offered by Conquestador Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(20)
User reviews of Conquestador Casino
This is a place to share experience with Conquestador Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I've tried a lot of casinos but Conquistador is the worst. They'll let you withdraw small amounts but when the amount goes up by a single digit they make you prepare this and that and then they drag you through the same thing three times and even after a month I still can't withdraw any money. I often see casinos like that advertise themselves in Japan but it's the first casino I've ever been to where you can easily deposit money but can't withdraw it.
I really liked this site until I had some problems. The tournaments were very interesting and included a lot of my favorite machines. I also like the free spins that you get when you make a deposit.
However, now I am questioning the way the screening department of this site handles things. The other day, I made a rare big win (16,000 JPY → 200,000 JPY) and applied for a withdrawal. Then, a message appeared on the withdrawal screen saying that I needed to submit "required documents", so I followed the instructions without applying. At that time, I attached a screenshot of Vegawallet (because the deposit method was Vegawallet) and waited for a response from support.
That evening, support contacted me and asked me to submit documents for Ecopayz (now Payz). I had an Ecopayz account before and had made deposits and withdrawals, but last year I had it closed because I no longer used it. At this point, I simply replied, "I don't have an Ecopayz account." I added, "How can I submit documents if I have closed my account and don't have one? This time I'm depositing money through Vegawallet, so Ecopayz is not relevant, right?" At this point, support said, "I'll check with the screening department," and the email ended.
A few hours later, support said, "We don't need any Ecopayz documents, but please submit documents that can verify the source of funds." I am self-employed, so I don't have a pay slip. Instead, I attached and submitted PDF documents from my bank (my most recent deposit and withdrawal details and transaction details for the past three months).
The next morning, I woke up and at 1am, support told me to submit other documents that could verify the source of funds deposited in our casino. They also said, "The documents you provided do not verify your balance or name." I couldn't understand this at all because my name and balance were clearly displayed on the transaction statement. Furthermore, I did not deposit funds into this casino from a bank, but from Vegawallet. I had deposited funds into the casino a long time ago by bank transfer, but the data was too old to remain. I didn't feel like asking questions because I didn't know if this data was necessary or not, and I didn't think they would understand my language.
After that, I attached all of my Vegawallet deposit and withdrawal history in PDF format and submitted it, and 20 hours later I received a response saying, "Please provide documents that can verify the source of funds." At this point, I no longer understood the meaning of "source of funds." What on earth does this casino want to know about me?
The same email said, "It's okay to submit images of tax returns or invoices/receipts," so I took pictures of the two types of receipts and the notification with my camera, attached them, and submitted them. Why do I have to expose so much personal information?
15 hours later, after what must have been countless exchanges, I finally got a reply: "I'm sorry to trouble you, but could you please explain your source of funds in more detail? For example, is there anything else besides your salary?" I tried to suppress my anger and remain calm.
And then I sent the following: More detailed explanation of funding sources → "Casino funds come mainly from savings. I have selected 'Savings' in my profile. Would a bank balance certificate or history not be acceptable? Balance certificates can be in English. I can also show you the history for the past two years in PDF format. To begin with, I don't know what to write in the detailed explanation of my funding source. What do you want to know? Also, why do I have to submit so many documents? In my last email, I was told that tax receipts are OK. I think you understood from the last document that I have paid both prefectural and property taxes. I didn't think it would be this difficult. I really like this site, so I'm disappointed. I hope you'll approve it." I also sent the following message in English.
This happened around 5pm this evening. It's now been six hours and still no response. No matter what I submit or what I write, I just feel like I'm repeating the same thing over and over again.
I never thought I would have such a hard time. I've played on many sites, but this is the first time I've ever had this happen. There was one time on another site where I violated the rules and had my winnings confiscated, but that was my mistake. However, this time I followed the rules properly and played well. I didn't make repeated deposits and withdrawals with small turnovers.
I just hope that healthy users will respond in a healthy manner. This is turning into a long post. Thank you for reading. My frustration has been relieved a little.
After that, the person in charge of the examination department asked me to submit a bank statement. I agreed that it would be OK if I submitted this. I paid the fee, received the bank statement after about 10 days, and submitted the last document.
24 hours later, I received a message from the person in charge saying that my account had been approved, and I was finally able to make a withdrawal request. The withdrawal took about 15 minutes.
I think this was a good experience for me. It wasn't a withdrawal refusal, it was just that the site had complicated procedures. Towards the end, I trusted the other party and just waited.
According to the person in charge, they regularly conduct document reviews like this one. I'm thinking of refraining from playing for a while, and then when I really feel like playing again, I'll enjoy it again.
I hope this will be helpful to anyone who has similar concerns.
The no deposit bonus is a lie, it seems like a scam casino, the support is slow and they always say things I don't understand. Also, if you can't win more than 30,000 yen, you lose for some reason. I think the betting pattern is analyzed by AI. It's still a new casino, so maybe they're desperate to raise funds.
Tragic chat support. I make question about welcome bonus.... and i wait... i wait.... i wait.... sorry this is no support for on line casino Not trus... No open account....
Registered here two weeks ago... i really like this Casino great selection of games, live chat very helpful, verification done in 10 min withdrawal took 2 minutes via Interac
The bonus is very substantial. However, if you win a large amount of money, you will suddenly be required to submit a very complicated document that has never been seen before. No matter how many times I submit it, I have not received any payment as a real experience. Again, it took a long time due to a very complicated request, but with the cooperation of GURU Casino, the full amount was collected.
Yesterday I won 1,200€ in this casino,today 350€ again.The amount was credited to my Skrill account in less than an hour. Extremely friendly staff, they call me and ask how I am and how satisfied I am with playing.I would give 50 stars for this casino if I could!I highly recommend it!!!
Wow. I was amazed by how quick the verification and withdrawal process was. Within my first few hours in this casino I managed to hit big and win $12,000. This was slightly hindered by the $5000 single withdrawal limit. I wasn't patient enough to know that if I had simply submitted another withdrawal or two I would have probably gotten my entire withdrawal, but I had fun and managed to get the $5000 I withdrew within 24 hours of winning! Can't really complain about that. Very good casino with no max cash outs on bonuses, highly recommend.
Also huge positive when you go on a large win streak expect lots of free spins and bonus cash in your account!
No max cash out on bonuses
Good and friendly support
Quick verification
Quick withdrawal
Lots of bonuses when you are on a streak
Nice layout
Low withdrawal limit
$15,000 monthly (but can be amended if necessary so not all bad)
Safety Index explained
Safety Index of Conquestador Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Conquestador Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Conquestador Casino and related casinos (17)
