HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,469Opened902Unresolved5,248Resolved12,726Rejected21,593
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Hyperino Casino - Player’s account has been blocked.

Unresolved Submitted: 02 Apr 2021
Black points: 71
Disputed amount: €800
Safety Index 9.0 Very high
Our verdict Uncertain case

SELECT.bet Casino - Player has experienced a technical glitch.

Unresolved Submitted: 01 Apr 2021
Black points: 73
Disputed amount: €550
Safety Index 1.2 Very low
Our verdict No reaction

BetterDice Casino - Player’s criticizing lengthy verification process.

Unresolved Submitted: 31 Mar 2021
Black points: 447
Disputed amount: €1,955
Safety Index 3.6 Low
Our verdict No reaction policy

Spin Million Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 31 Mar 2021
Black points: 34
Disputed amount: €700
Safety Index 2.8 Very low
Our verdict No reaction

Victory996 Casino - Player’s account has been blocked.

Unresolved Submitted: 31 Mar 2021
Black points: 207
Disputed amount: 4,367 RM
Safety Index 3.5 Low
Our verdict No reaction

Cloud Casino - Player’s account has been blocked.

Unresolved Submitted: 30 Mar 2021
Black points: 1,743
Disputed amount: £9,000
Safety Index 7.2 Above average
Our verdict No reaction policy

The Sun Play Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 27 Mar 2021
Black points: 59
Disputed amount: £950
Safety Index 9.1 Very high
Our verdict No reaction

MillionVegas Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 24 Mar 2021
Black points: 561
Disputed amount: €1,000.5
Safety Index 3.4 Very low
Our verdict No reaction policy

Hyperino Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 24 Mar 2021
Black points: 84
Disputed amount: €1,000
Safety Index 9.0 Very high
Our verdict No reaction policy

Casobet Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 22 Mar 2021
Black points: 195
Disputed amount: £2,600
Safety Index 5.0 Below average
Show more complaints (+10)
Showing 4,841 - 4,850 of 5,248 complaints
1...484 485 486...525
Go to pageof 525 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.